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Unit 7 Marketing Strategy
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Assignment 1:Key terms Organizational objective Marketing mix
Financing Grading Standardization New product development Packaging Labeling Screening Customer satisfaction Commercialization Target market No-brand strategy Blanket brand Generic goods 企业目标 市场营销组合 融资 划分等级 标准化 新产品开发 包装 贴标签/标识/商标 筛选 客户满意度 商业化 目标市场 无品牌策略 统一品牌 非专利/普通产品
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Key terms 分销渠道 Channel of distribution 提供充分服务的批发商
有限服务的批发商 延长信贷限期/ 提供信用贷款 零售商 大量生产制品 推动促销策略 拉引促销策略 夫妻店, 家庭经营的小零售店(小摊) 零售店/摊位 独资企业 合伙企业 专卖店 目录商店/邮购商品展示厅 营业推广 Channel of distribution Full service wholesaler Limited-service wholesaler Extend credit Retailer High-volume product Push promotion strategy Pull promotion strategy Mom and pop store Retail outlet Sole proprietorship Partnership Specialty store Catalogue showroom Sales promotion
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Assignment 2: Questions based on text A
What is marketing? What major functions does marketing perform? What are the elements of the marketing mix? Define each element. What are the basic steps in the new-product development process? What are the major pricing methods? Provide an overview of the channel of distribution. What is the primary difference between a push promotion strategy and a pull promotion strategy?
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Group Presentation Business Proposal
I’m thinking about setting up my own business (English training center, exporting company, restaurant, on-line store… Issues to ponder and include in your presentation What(product)? Price? Where(place and distribution)? How to attract customers(promotion) ? Requirements: 6 groups 5-7 minutes for each presentation Preview Unit 7 and apply 4P’s to your business proposal Feasibility Creativity
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Read and find out What is marketing? What major functions does marketing perform? The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives.
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Read and find out What are the elements of the marketing mix? Define each element. Product Price Place(distribution) Promotion
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Read and find out What are the basic steps in the new-product development process? Idea generation Screening Business analysis Product development Test marketing Commercialization
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Read and find out What are the major pricing methods?
The major pricing decision is whether to assign a price above, below or about even with the competitors’. A firm must consider such factors as product cost and consumer demand. Cost-based Demand-based Competitor-based For new products: Skimming Penetration
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Read and find out Provide an overview of the channel of distribution(place strategy)? Major marketing intermediaries: Wholesalers (full-service vs limited service) Retailers By Operational structure: independent retailers vs chain stores Independent retailers: sole-proprietorship vs partnership By type: department store, specialty store, catalogue showroom, etc..
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Marketing strategy Business strategy
Product Price Place Promotion Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull Integrate product, price, place, and promotion decisions, and coordinating and fitting those decisions into a firm’s overall business strategy.
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Product Strategy Product New- Product development Branding Packaging
Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull Product A good, a service, an idea, or any combination of the three that may be the subject of an exchange. Crucial factors includes: New- Product development Branding Packaging Labeling
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When you create a marketing plan for a product, you need to look at it the same way a potential buyer will.
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Why should the consumer buy your product or service if it’s no different from your competitors? The answer is: They won’t!
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Product development process
Idea generation Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull Consumer research, employee suggestions, competitors Screening Commercial potential? Market exists? Profitable? Analysis Compatible with firm’s strengths and capabilities? Prototype development What will it look like? Test marketing Trial introduction in selected segments Commercialization If successful above, launch into the market
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Branding strategy Family or blanket brand strategy
No –brand strategy e.g. no-brand brand,无印良品(MUJI); Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull Family or blanket brand strategy 统一品牌,是指一个企业 企业 无论其产品 产品 种类有多少,销售多广, 都使用一样名称、名词、标号或设计的品牌 品牌 。 Individual brand strategy e.g. PROCTER & GAMBLE 宝洁 (佳洁士牙膏, 舒肤佳,潘婷,帮宝适纸尿片)
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Successful Brand name Be simple and memorable Be available
Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull Be simple and memorable Be available Be appropriate Be globally meaningful
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Packaging as a marketing tool
The development of a container and a graphic design for a product. Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull preserve, protect and provide utility. What else? insure uniformity Labeling: Presentation of information on a package product. Brand name & symbols The size and contents of the package Directions for use Safety precautions Universal Product Code
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Price Strategy Methods:
Cost-based pricing: the marketer sets prices by computing merchandise, service, and overhead costs, and then adding the desired profit to these figures. Demand-based pricing: the marketer sets prices after researching consumer desires and ascertaining the range of prices acceptable to the target market. For example, if the firm finds that its customers will pay $10 for an item and it needs a $3 margin to cover profit and selling expenses, production costs must not exceed $7. Competition-based pricing: the marketer sets prices in accordance with competitors. Prices may be below the market, at the market, or above the market, depending on customer loyalty, services provided, image, real or perceived differences between brands or stores, and the competitive environment. Competition-based pricing is applied by firms that face competitors selling similar items. Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull
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Price Strategy For new products Skimming
Charging a high when first introduced Penetration Setting low price to attain a strong grip on a sizeable market share More specified pricing strategies: Odd/even pricing Multiple-unit pricing Prestige pricing Price lining Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull
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Place (Distribution) Strategy
To facilitate the flow of products to their ultimate purchasers; channels of distribution, paths or routes that direct products to consumers. Focus on selecting the marketing intermediaries. - wholesalers: full-service wholesalers limited-service wholesalers - Retailers: by operational structure: Independent retailers: sole proprietary or partnership Chain stores: common ownership and management by types of store: department store specialty store catalogue showroom Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull
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Promotion strategy Promotion Promotion mix
The communications that an organization uses to inform, persuade, or remind a target market about its products, its services, or itself. Promotion mix The combination of tools used to promote a product. These tools include: Advertising Personal selling Sales promotion Public relations Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull
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Push strategy vs. Pull strategy2
Selling goods or services directly to the next intermediary in the channel of distribution; Success depends on the effectiveness of sales force; Appropriate for low-volume, high-value items(mainframe computers, construction equipments). Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull Pull strategy Promoting a product or service directly to the consumer Through advertising and sales promotion High-volume, low value products(laundry soap or chewing gum)
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Push strategy vs. Pull strategy1
Convince retailers and wholesalers to market the products Marketing strategy Product Strategy - Product development - Branding - Packaging -Labeling Price Strategy Objectives strategies Place Strategy Promotion Strategy - Push vs. Pull Wholesalers Retailers Pull Convince consumers to ask intermediaries for the products Consumers
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推或拉的策略 Push vs. Pull Strategy
Strategy Selected Depends on: Type of Product-Market & Product Life-Cycle Stage Push Strategy Pull Strategy Strategy that Calls for Spending A Lot on Advertising and Consumer Promotion to Build Up (Pull) Consumer Demand. Strategy that Calls for Using the Salesforce and Trade Promotion to Push the Product Through the Channels.
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推或拉的策略 Push Versus Pull Strategy
Producer Intermediaries Marketing activities End users Demand Push Strategy Pull Strategy Marketing activities
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Language study: 分销渠道 Channel of distribution 市场概念 Market concept
新产品开发流程 以竞争为基础的定价 市场中间商 市场覆盖 独立零售店 商标策略 资源配置 利益最大化 Channel of distribution Market concept Development procedures of new products Competition-based pricing Market intermediaries Market coverage Independent retailer Trademark tactics Resources distribution Profit maximization
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Assignment: 1. Exercises of Unit 7 2. Preview Unit 8 3. SWOT
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Extension: 1. Case study 2. SWOT analysis
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Case study Macdonald
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Product ——We love to see u smile
Tangible Products Intangible Products Special Features
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Tangible Products Straight product extension
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Tangible Products Product adaptation
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Tangible Products Product invention
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Intangible Products Wi-Fi Arch card Any time any where Mcdonald
24 hour-services Drive-thru restaurant Mc delivery Special for kids Toys Free Gift Happy Meals
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Special Features Fast Convenient Not expensive Good environment
Clean Warm Happy Diversity 麦当劳餐厅的设备先进便捷,保证顾客的排队不超过2分钟,服务人员上食品在1分钟内完成,服务员对一个顾客说的问候语总耗时保持在32秒……
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Pricing Objective Foundation Strategy Profit Maximization
Market share Maximization Meet or Follow Competition Foundation Cost Area Requirements Price of Competitors Strategy Localize Opposite-direction Loss-leader(为招揽顾客而亏本出售的货物)
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Place Channels Coverage Indirect delivery channel Logistics system
Producer->intermediate trader->consumers Logistics system High-tech food processors Package suppliers Procurement network consists of retail trader Globally-spread system of transportation and sale Accurate and rapid financial statistics Advanced analysis software system Coverage Main cities->medium-sized cities->small cities
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Place Station School Transport Shopping Center Exhibition Place
Locations Shopping Center Exhibition Place Station School Transport Frozen Car Chill Car Normal-temperature car
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Promotion-Pull strategy ——Gain from society, back to society
Advertising Sales Promotions Public Relationships
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Advertising Forms Features TV Internet Newspapers Poster Billboard
On-vehicle Features Great quantity Concentrated
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Sales Promotions Forms Features Meal bounders
Latest toys, games and more fun Birthday party Coupon Features Variety Humanity
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Public Relationships Ronald McDonald House charity Features
Donation to education institute Free/Cheap lodging Children’s hospital Voluntary social activities Features Active Initiative
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Extension SWOT Analysis
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SWOT模型含义介绍 (SWOT model describes the meaning)
Strengths(优势) Weaknesses(劣势) Opportunities (机遇) Strength-Opportunity strategies (优势,机遇策略) Weakness-Opportunity strategies (弱点,机遇策略) Threats (威胁) Strength-Threat strategies (优势,威胁策略) Weakness-Threat strategies (弱点,威胁策略)
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Strengths General aspects Competitive aspects Convenience
High-efficiency Good location Overseas market Continually innovation Competitive aspects Clean environment and sweet atmosphere Humanity Brand recognition 24-hour service High quality Wifi Complete logistics system 至于食品,顾客食用的饮料中的冰块一定要用经过净水器过滤后的水制成;如果一位顾客认为他的汉堡包凉了,餐厅会马上替他调换一份热的,因为按麦当劳的规定如果汉堡包超过了10分钟、炸薯条超过了7分钟还未售出,就必须丢弃,不允许再出售给顾客。而且外卖还备有各类消毒的食品包装,干净方便。 Humanity(4-6°C饮料效果最好,92cm柜台) 麦当劳所有连锁店的柜台高度都是92厘米,因为据科学测定不论高矮,人们在92厘米高的柜台前掏钱感觉最方便。而且柜台必须设在后门入口处,顾客可不经柜台到达餐桌,以免除不购物者的尴尬。 Good location(在国外,麦当劳占据的总是最好的地段,先花钱买下来,再租给加盟者
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Weaknesses Unhealthy Declining market share Lack of characteristics
Negative reports
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Opportunities Increase the coverage of free wifi
Cooperation with other companies Development of healthy food Think global, act local (compare with KFC) Development of peripheral products(非核心的次要的产品) Special zone for busy consumers Sponsorship
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Threats Powerfully existing competitors
Rapidly increase of substitutes Consumers’ increasing sense of health Increase of costs for materials Continually increasing prices
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SWOT分析步骤 (SWOT Analysis Steps)
将结果在SWOT分析图上定位( SWOT analysis of the results in the positioning map) (Growth Strategy) (Opportunities) (Reverse type strategy) (Northeast of the best) (Internal weaknesses) (Internal strengths) (Defensive Strategy) (A variety of business strategy) (Threats)
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