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Essentials of Marketing Research William G. Zikmund

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1 Essentials of Marketing Research William G. Zikmund
Chapter 13: Determining Sample Size

2 What does Statistics Mean?
Descriptive statistics Number of people Trends in employment Data Inferential statistics Make an inference about a population from a sample

3 Population Parameter Versus Sample Statistics

4 Population Parameter Variables in a population
Measured characteristics of a population Greek lower-case letters as notation

5 Sample Statistics Variables in a sample Measures computed from data
English letters for notation

6 Making Data Usable Frequency distributions Proportions
Central tendency Mean Median Mode Measures of dispersion

7 Frequency Distribution of Deposits
Frequency (number of people making deposits Amount in each range) less than $3, $3,000 - $4, $5,000 - $9, $10,000 - $14, $15,000 or more 3,120

8 Percentage Distribution of Amounts of Deposits
Amount Percent less than $3, $3,000 - $4, $5,000 - $9, $10,000 - $14, $15,000 or more 100

9 Probability Distribution of Amounts of Deposits
Amount Probability less than $3, $3,000 - $4, $5,000 - $9, $10,000 - $14, $15,000 or more 1.00

10 Measures of Central Tendency
Mean - arithmetic average µ, Population; , sample Median - midpoint of the distribution Mode - the value that occurs most often

11 Population Mean

12 Sample Mean

13 Number of Sales Calls Per Day by Salespersons
Salesperson Sales calls Mike Patty Billie Bob John Frank Chuck Samantha 26

14 Sales for Products A and B, Both Average 200
Product A Product B

15 Measures of Dispersion
The range Standard deviation

16 Measures of Dispersion or Spread
Range Mean absolute deviation Variance Standard deviation

17 The Range as a Measure of Spread
The range is the distance between the smallest and the largest value in the set. Range = largest value – smallest value

18 Deviation Scores The differences between each observation value and the mean:

19 Low Dispersion Verses High Dispersion
5 4 3 2 1 Low Dispersion Frequency Value on Variable

20 Low Dispersion Verses High Dispersion
5 4 3 2 1 High dispersion Frequency Value on Variable

21 Average Deviation

22 Mean Squared Deviation

23 The Variance

24 Variance

25 Variance The variance is given in squared units
The standard deviation is the square root of variance:

26 Sample Standard Deviation

27 Population Standard Deviation

28 Sample Standard Deviation

29 Sample Standard Deviation

30 The Normal Distribution
Normal curve Bell shaped Almost all of its values are within plus or minus 3 standard deviations I.Q. is an example

31 Normal Distribution MEAN Conventional Product Adoption Life Cycle:
Five types of customers who will end up adopting a product INNOVATORS (2.5%): People who are the first to adopt a product. They are trend-setting, risk-taking, and are not typical consumers. Example: See a movie first weekend it’s out or in a preview. EARLY ADOPTERS (13.5%): People who are among the first but not as risk-taking. They adopt ideas early but with consideration, and they enjoy roles as opinion leaders. They spread the word about the product. Example: See a movie the first week of its release. EARLY MAJORITY (34%): Deliberate customers; adopt earlier than most customers but are not leaders. Example: See a movie after a few weeks, after reading all the reviews and getting recommendations from early adopters. LATE MAJORITY (34%): Skeptical customers, will only adopt an idea if the majority of people have tried it. Example: See a movie after it has been nominated for an Oscar. LAGGARDS (16%): Tradition-bound, suspicious of change; will adopt an idea only after it has been around long enough. Example: See a movie after it has come out on video. MEAN

32 Normal Distribution 13.59% 13.59% 34.13% 34.13% 2.14% 2.14%
Conventional Product Adoption Life Cycle: Five types of customers who will end up adopting a product INNOVATORS (2.5%): People who are the first to adopt a product. They are trend-setting, risk-taking, and are not typical consumers. Example: See a movie first weekend it’s out or in a preview. EARLY ADOPTERS (13.5%): People who are among the first but not as risk-taking. They adopt ideas early but with consideration, and they enjoy roles as opinion leaders. They spread the word about the product. Example: See a movie the first week of its release. EARLY MAJORITY (34%): Deliberate customers; adopt earlier than most customers but are not leaders. Example: See a movie after a few weeks, after reading all the reviews and getting recommendations from early adopters. LATE MAJORITY (34%): Skeptical customers, will only adopt an idea if the majority of people have tried it. Example: See a movie after it has been nominated for an Oscar. LAGGARDS (16%): Tradition-bound, suspicious of change; will adopt an idea only after it has been around long enough. Example: See a movie after it has come out on video. 2.14% 2.14%

33 Normal Curve: IQ Example
70 85 100 115 145

34 Standardized Normal Distribution
Symetrical about its mean Mean identifies highest point Infinite number of cases - a continuous distribution Area under curve has a probability density = 1.0 Mean of zero, standard deviation of 1

35 Standard Normal Curve The curve is bell-shaped or symmetrical
About 68% of the observations will fall within 1 standard deviation of the mean About 95% of the observations will fall within approximately 2 (1.96) standard deviations of the mean Almost all of the observations will fall within 3 standard deviations of the mean

36 A Standardized Normal Curve
Conventional Product Adoption Life Cycle: Five types of customers who will end up adopting a product INNOVATORS (2.5%): People who are the first to adopt a product. They are trend-setting, risk-taking, and are not typical consumers. Example: See a movie first weekend it’s out or in a preview. EARLY ADOPTERS (13.5%): People who are among the first but not as risk-taking. They adopt ideas early but with consideration, and they enjoy roles as opinion leaders. They spread the word about the product. Example: See a movie the first week of its release. EARLY MAJORITY (34%): Deliberate customers; adopt earlier than most customers but are not leaders. Example: See a movie after a few weeks, after reading all the reviews and getting recommendations from early adopters. LATE MAJORITY (34%): Skeptical customers, will only adopt an idea if the majority of people have tried it. Example: See a movie after it has been nominated for an Oscar. LAGGARDS (16%): Tradition-bound, suspicious of change; will adopt an idea only after it has been around long enough. Example: See a movie after it has come out on video. z 1 2 -2 -1

37 The Standardized Normal is the Distribution of Z

38 Standardized Scores

39 Standardized Values Used to compare an individual value to the population mean in units of the standard deviation

40 Linear Transformation of Any Normal Variable Into a Standardized Normal Variable
X m Sometimes the scale is stretched Sometimes the scale is shrunk

41 Population distribution
Sample distribution Sampling distribution

42 Population Distribution
Conventional Product Adoption Life Cycle: Five types of customers who will end up adopting a product INNOVATORS (2.5%): People who are the first to adopt a product. They are trend-setting, risk-taking, and are not typical consumers. Example: See a movie first weekend it’s out or in a preview. EARLY ADOPTERS (13.5%): People who are among the first but not as risk-taking. They adopt ideas early but with consideration, and they enjoy roles as opinion leaders. They spread the word about the product. Example: See a movie the first week of its release. EARLY MAJORITY (34%): Deliberate customers; adopt earlier than most customers but are not leaders. Example: See a movie after a few weeks, after reading all the reviews and getting recommendations from early adopters. LATE MAJORITY (34%): Skeptical customers, will only adopt an idea if the majority of people have tried it. Example: See a movie after it has been nominated for an Oscar. LAGGARDS (16%): Tradition-bound, suspicious of change; will adopt an idea only after it has been around long enough. Example: See a movie after it has come out on video. -s m s x

43 Sample Distribution _ C X S Conventional Product Adoption Life Cycle:
Five types of customers who will end up adopting a product INNOVATORS (2.5%): People who are the first to adopt a product. They are trend-setting, risk-taking, and are not typical consumers. Example: See a movie first weekend it’s out or in a preview. EARLY ADOPTERS (13.5%): People who are among the first but not as risk-taking. They adopt ideas early but with consideration, and they enjoy roles as opinion leaders. They spread the word about the product. Example: See a movie the first week of its release. EARLY MAJORITY (34%): Deliberate customers; adopt earlier than most customers but are not leaders. Example: See a movie after a few weeks, after reading all the reviews and getting recommendations from early adopters. LATE MAJORITY (34%): Skeptical customers, will only adopt an idea if the majority of people have tried it. Example: See a movie after it has been nominated for an Oscar. LAGGARDS (16%): Tradition-bound, suspicious of change; will adopt an idea only after it has been around long enough. Example: See a movie after it has come out on video. _ C X S

44 Sampling Distribution
Conventional Product Adoption Life Cycle: Five types of customers who will end up adopting a product INNOVATORS (2.5%): People who are the first to adopt a product. They are trend-setting, risk-taking, and are not typical consumers. Example: See a movie first weekend it’s out or in a preview. EARLY ADOPTERS (13.5%): People who are among the first but not as risk-taking. They adopt ideas early but with consideration, and they enjoy roles as opinion leaders. They spread the word about the product. Example: See a movie the first week of its release. EARLY MAJORITY (34%): Deliberate customers; adopt earlier than most customers but are not leaders. Example: See a movie after a few weeks, after reading all the reviews and getting recommendations from early adopters. LATE MAJORITY (34%): Skeptical customers, will only adopt an idea if the majority of people have tried it. Example: See a movie after it has been nominated for an Oscar. LAGGARDS (16%): Tradition-bound, suspicious of change; will adopt an idea only after it has been around long enough. Example: See a movie after it has come out on video.

45 Standard Error of the Mean
Standard deviation of the sampling distribution

46 Central Limit Theorem

47 Standard Error of the Mean

48

49 Parameter Estimates Point estimates Confidence interval estimates

50 Confidence Interval

51

52

53

54 Estimating the Standard Error of the Mean

55

56 Random Sampling Error and Sample Size are Related

57 Sample Size Variance (standard deviation) Magnitude of error
Confidence level

58 Sample Size Formula

59 Sample Size Formula - Example
Suppose a survey researcher, studying expenditures on lipstick, wishes to have a 95 percent confident level (Z) and a range of error (E) of less than $2.00. The estimate of the standard deviation is $29.00.

60 Sample Size Formula - Example

61 Sample Size Formula - Example
Suppose, in the same example as the one before, the range of error (E) is acceptable at $4.00, sample size is reduced.

62 Sample Size Formula - Example

63 Calculating Sample Size
99% Confidence [ ] 1389 = 265 . 37 2 53 74 ú û ù ê ë é ) 29 )( 57 ( n 347 6325 18 4

64 Standard Error of the Proportion

65 Confidence Interval for a Proportion

66 Sample Size for a Proportion

67 E pq z n = Where: n = Number of items in samples
2 E pq z n = Where: n = Number of items in samples Z2 = The square of the confidence interval in standard error units. p = Estimated proportion of success q = (1-p) or estimated the proportion of failures E2 = The square of the maximum allowance for error between the true proportion and sample proportion or zsp squared.

68 Calculating Sample Size at the 95% Confidence Level
753 = 001225 . 922 ) 24 )(. 8416 3 ( 035 ( . 4 6 (. 96 1. n q p 2


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