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Developing an action or project plan

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1 Developing an action or project plan

2 planning for action Set a goal – Why Self-Governance?
Identify action steps Prepare a timeline Allocate resources – internal capacity and Tribal leadership Identify possible problems Develop strategies for monitoring progress Assign tasks Estimate costs Execute the plan

3 Self-Governance Planning
Determine Eligibility Plan to Maintain Identify Resources Internal & External Set a Timeline Research Programs, Services, Functions, and Activities (PSFAs) Select PSFAs for Assumption Negotiate Compact and Funding Agreement Plan for Transition

4 internal teams Use of Internal Teams
Organized by subject matter/expertise Finance Human Resource Health Policy Others? Planning Negotiation Implementation

5 consultants Should supplement internal/tribal capacity
Tribally-driven process Goals-driven process Possible Areas for Consulting: Finance/Audit Finding Resolution Health Management & Policy Self-Governance

6 Developing partnerships
Other Area Tribes, Self-Governance Tribes Other Tribal Programs Related and unrelated to Health Examples? Indian Health Service – OTSG, Program Offices, Business Office, etc. Local and Regional Providers Higher Education Institutions

7 Approaches Specific Program Assumption: Phase-in strategies:
Collaboration with Tribal Programs Phase-in strategies: Very useful for Tribes new to SG; “Roll over” Title I Contracts into FA and add Tribal Shares and related PSFAs; Incrementally add ‘feasible’ PSFAs over time; and Allows infrastructure growth along side Tribal assumption of health programs. Total Service Unit Assumption: Plan, plan, plan Anticipate execution Identify possible problems

8 Identifying programs, services, functions, and activities (psfas)

9 What are PSFAs? Programs, Services, Functions and Activities;
Programs (high level), Activities (detailed level); Describe all “contractible” operations of the IHS, both administrative and programmatic, at each organizational level;

10 Researching psfas Detailed information is needed on all PSFAs considered for assumption by the Tribe; For new SG Tribes, it is advised that information be obtained on all PSFAs; Research will allow the Tribe to make informed decisions about PSFAs to assume, conduct internal management planning, as well as to provide awareness of remaining responsibilities of the IHS.

11 Psfas Information Sources
Agency Lead Negotiator (ALN); Office of Tribal Self-Governance; HQ, Area and Service Unit staff; Self-Governance Education & Communication; Other Self-Governance Tribes.

12 steps Request/Obtain financial and PSFA information from the ALN, including all PSFA manuals applicable to your Tribe; Review in conjunction with the financial information provided; Request meetings with HQ, Area or SU staff as needed to answer questions and provide in-depth information about IHS operations; Utilize SG Tribal networks.

13 Analysis and decision making
Community and Tribal Leader direction – this should guide overall PSFA analysis and priority-setting. This will ensure that the resulting course of action will contain strategies to make health services more responsive to the articulated needs and desires of the Tribal community and its Leaders. “The Congress hereby recognizes the obligation of the United States to respond to the strong expression of the Indian people for self-determination by assuring maximum Indian participation in the direction of educational as well as other Federal services to Indian communities as to render such services more responsive to the needs and desires of those communities.” (25 U.S.C. § 450a(a))

14 Analysis and decision making
Determining feasibility of assuming specific PSFAs, or portions thereof: Population to be served; Financial considerations; Opportunities and challenges; Internal management preparedness; Improvement of healthcare outcomes; “Phase-in” strategies. Consideration of opportunities and challenges: Review and consider strategies to capitalize on opportunities that may be available to the Tribe to leverage its health care services, such as third party billing; partnerships with IHS and other organizations and providers; Inter-Tribal partnerships; Affordable Care Act opportunities; and innovative health care delivery system models. Identify barriers and challenges and develop strategies to address such barriers.

15 Analysis and decision making
Orderly transition to Tribal administration of health care programs: Identify management systems and infrastructure needed; Appropriations and budget; Tribal legal infrastructure; HR, Finance and other management systems; Health service delivery infrastructure; Identify transition strategies; Exp: Purchased and referred care; personnel, vendor contracts, etc. Identify health care program implementation strategies. Partnerships, health priorities, health service delivery models, facilities, providers and staffing.

16 Assessment of management infrastructures
Governance/Organizational Structure Health Department or System Internal Management Support: Finance Human Resources IT Procurement/Contracts Facilities

17 Governance & structure
Governance and Decision-Making Structure Health Governance Models Organizational Structure Decision Making hierarchy Budget Programmatic design/partnerships Policy Considerations Responsiveness to Community Flexibility Unique healthcare operations

18 Health infrastructure
Extent of current Health programs operated Community based, outpatient, inpatient, etc. Health Professional Leadership Medical Direction Health Administration Provider Network Health Systems of Support Accreditation Recruitment/retention Billing/collection Credentialing Quality Improvement/Compliance Health Policy What policies already exist, and what policies are needed Integration

19 Common health governance
Traditional, Centralized to the Tribal Structure Health Care Authority, Decentralized, but still Tribally Operated Non-Profit, Decentralized outside of the Tribe Traditional Health Authority Non-Profit Centralization Centralized Decentralized Management Tribal Council Tribal Health Authority Outside Board of Directors Governance Tribal Policy and Procedures Tribal Health Authority Policy and Procedures Articles of Incorporation and State Law Organizational structure information is pulled from Bauman D. and J. Floyd, et al Indian Tribal Health Systems Governance and Development: Issues and Approaches. Kaiser Family Foundation (pub. #1516).

20 Advantages & disadvantages
Traditional Health Authority Non-Profit Advantages Aligns Tribal Health Programs with other Tribal goals and objectives. Tribal Council direct control over program management. Seamless integration with Tribal policies and practices. Similar to housing authority model. Limited oversight provided by elected Tribal officials. Flexibility to manage operations independently from the Tribe. Use separate management systems (e.g. fiscal and personnel). Completely outside the Tribal organizational structure. Opportunity to leverage elected officials on Non-Profit Governing Board. Formulation of separate policies and procedures, tailored to the local programs. Disadvantages Health programs compete with other programs for Tribal Council attention. Slower response time due to Tribal schedule and approval processes. Tribal leadership turnover. Possible political influence. Community health care standards and reporting are created separately from the Tribe. Potential drift from alignment with Tribal values and priorities. Political competition and controversy between Council and Board Limited role of Tribal Council and government in oversight and reduced accountability to tribal voters. No role for Tribal management. Little opportunity to incorporate/align other Tribal programs. Organizational structure information is pulled from Bauman D. and J. Floyd, et al Indian Tribal Health Systems Governance and Development: Issues and Approaches. Kaiser Family Foundation (pub. #1516).

21 Advantages & disadvantages
Traditional Health Authority Non-Profit Reasons for Adoption Greater accountability of health programs to tribal leadership. Tribal Council clearly articulates mission and goals for health programs from one administration to another. Successful reporting structure for Health Services Administrator. Stability of health policy leadership through Authority directors. Minimizes Tribal Council Election Effects. Directors may include persons with technical background in health policy and administration. To pool resources between numerous Tribes. To earn separate status for additional funding. Provides forum for active, long-term community members to learn health care business requirements and create stability for the non-profit. Organizational structure information is pulled from Bauman D. and J. Floyd, et al Indian Tribal Health Systems Governance and Development: Issues and Approaches. Kaiser Family Foundation (pub. #1516).

22 finance infrastructure
Finance/Contracting Budget/Appropriations process Reallocation of budgets Billing/collections Expenditure authorities and approvals Responsiveness/flexibility Indirect Cost Pool Planning Financial Reporting Integration of Tribal policy Preferences Competition Contract provisions

23 HR infrastructure Transition of Federal staff (IPAs & MOAs)
Recruitment & retention of health professionals Credentialing Management of health professionals Health Professional salary scale Continuing Education Licensure Policy changes/development 24 hour operations Background Checks

24 Examples of approaches:
Primary Care Tribe elects to join other Tribes in a consortium for economies of scale. Tribe elects to partner with other Tribes either granting a resolution or obtaining a resolution for pooling resources and health care administration. In an area where a number of private facilities exist, Tribe elects to change the mix of purchased vs. directly operated health programs to extend services. Tribe elects to purchase insurance for patients on the Marketplace to provide a revenue source.

25 Examples of approaches
Title I Functions to Title V Funding Agreement Greater flexibility. Time to build Tribal infrastructure. Retention of Title V Eligibility. Possible Third Party Revenue Generation. Note: Pre-award and start up CSC may not be available for a simple roll over of services between Contract and Compact. Associated functions with current Title I Programs Example: Mobile Health Unit to provide preventative services (CHR and PHN Services)

26 Examples of approaches: Other
Office of Information Technology: Frequent decisions by Tribes to assume portions of PSFAs, based upon cost and Tribal IT system and infrastructure. For ease of decision making, IHS is preparing OIT “packages” of related IT services. Total Assumption: Top to bottom assumption. Requires adequate planning, time and negotiation of transition challenges. Licensure and provider numbers for billing.

27 Analysis example: BO Mgmt
Business Office Management (AO): Plans, implements, directs, manages, and coordinates all third party billing and collection activities. Ensures all IHS Service Units maximize reimbursements from all alternative resources. Manages the Medicare and Medicaid resources in accordance with program regulations. Serves as liaison between Federal, State, and local programs in assuring compliance of all laws, regulations, and policies. Provides technical assistance, advice, and training regarding the entire third party revenue generation process. Evaluate Current Service: Where are these services provided? Area Office or Service Unit? How many staff are currently conducting these functions? Is there a contractor? Evaluate Efficiency: How much is the Service Unit billing? What is the turn around? Evaluate Network: How many users are covered? What services are provided and billed for? Evaluate Opportunities: Can you increase billing? Examples – Increase covered users, increase billable services, etc.

28 ANALYSIS Example: MCH MATERNAL CHILD HEALTH (AO)
Technical Assistance/Guidance, Policy Development, Program Development and Evaluation, Budgeting, Training Evaluate Current Service: What services is the Tribe currently receiving? What are the benefits? Evaluate Efficiency: Is the Tribal Share amount enough to maintain and grow current services provided? If not, can the Tribe or health system create additional revenue to grow and enhance the program? Evaluate Opportunities: Would a Tribal network be more conducive? Can some of the services be left at the AO and some be assumed?

29 Self-Governance Negotiations Tribal Best Practices

30 What are you negotiating?
25 U.S.C. § 458aaa-4(b)(1): “Each funding agreement…shall, as determined by the Indian tribe, authorize the Indian tribe to plan, conduct, consolidate, administer…all programs services, functions and activities (or portions thereof)…without regard to the agency or office of the Indian Health Service within which the program, service, function, or activity (or portion thereof) is performed.”

31 What are you negotiating?
Compact & Funding Agreement Funding Agreement Programs, Services, Functions and Activities (PSFAs) Programs (high level) Activities (detailed level); and Describe all “contractible” operations of the IHS, both administrative and programmatic, at each organizational level FTCA coverage Tribal Shares Associated with PSFAs Intergovernmental Personnel Agreements and Memorandum of Agreements Transition Issues

32 Negotiations Compact Funding Agreement Processing & Payment Service Delivery Evaluation

33 Selecting the Tribal Negotiation Team
Elected Tribal Leaders; Tribal Leader or Designee with decision making authority (Lead Negotiator); Financial representation; Legal representation; SG expert/SG coordinator; Health programmatic staff; Others based upon Tribal priorities.

34 Federal Negotiation Team
Agency Lead Negotiator (ALN) – represents the Director of IHS; OTSG – office of record, provides technical assistance throughout (Program Analyst and Financial Analyst); HQ Staff – for financial and/or PSFA support; Area Staff – for financial and/or PSFA support; Office of General Counsel, HHS – for legal advice to the IHS.

35 Negotiation Purpose Enables a Tribe to set its own priorities to assume PSFAs; Observes the Nation-to-Nation relationship between the Unites States and each Tribe; Involves the active participation of both Tribal and Federal representatives; Goal: To achieve full agreement on a SG Compact and Funding Agreement that facilitates the Tribe’s vision for health care.

36 Products of Negotiation
Compact – an umbrella agreement that contains provisions that continue year-to- year, effective until terminated; Funding Agreement – contains, at a minimum: PSFA description; The general budget category assigned (within the IHS budget); Funds to be provided; Time and method for transfer of funds Responsibilities of the Secretary (IHS); Any other provisions upon which the Tribe and the IHS agree. 25 U.S.C. § 458aaa—4(d)

37 4 Stages of the Negotiation Process
Planning Eligibility and mandatory planning phase for new Tribes Program assessment and possible additional assumptions Pre-Negotiation Discuss, PSFAs, financial tables, and draft documents Preparation of draft compact and FA Final Negotiations Resolution of remaining issues from pre-negotiation stage Agreement on final documents Post-Negotiations Document processing & payment Negotiation is a four stage process, including planning, pre-negotiation, negotiations, and post negotiations.

38 Planning stage Usually, this stage is the longest and most work.
Title V of the ISDEAA requires completion of a planning phase to the satisfaction of the Tribe. Must Include: legal research budgetary research internal Tribal government planning and organization preparation relating to the administration of health care programs. This stage is the longest and usually takes the most work. Work done during this stage helps Tribes make informed decisions about which PSFAs to assume and what organizational changes or modifications are necessary to successfully support those PSFAs. Megan is going to tell you a lot more about it, but I can say that a thorough planning phase makes the rest of the process more timely and efficient. The ultimate goal of the planning stage is to ensure that the Tribe is fully prepared for the transfer of IHS PSFAs to the Tribal health program. IHS is involved during this stage by providing information about the programs, services, functions, and activities that the Tribe may assume and the associated funding, but most of the work is internal to the Tribe. There are no stupid questions when you’re planning. Get all your questions answered. How do you know when you’re done? When YOU think you’re done. Statute requires that the planning stage be completed to the satisfaction of the Tribe. Resources for assistance: Funding  Planning Cooperative Agreement; Best resource– other Tribes. OTSG, SGCE, or your ALN can help connect you with other Tribes in similar circumstances. TSGAC meetings are a great way to observe the types of issues that Self-Governance Tribes discuss when they meet with the Director (and are open to the public) and the Tribal Self-Governance conference.

39 Negotiation Process Information requests Negotiation Meetings
Financial tables, billing and workload information; Any PSFA updates; Proposals for language from IHS (such as CSC or other issues); Transitional information such as for contracts, equipment/facilities and personnel. Negotiation Meetings

40 Pre-negotiation stage
At Tribal request; Individual Tribe, group of Tribes, or entire Area Office; Review financial tables and gather more information about PSFAs. Drafting or editing the compact & FA Active discussion by negotiation teams: Issues identified during planning Draft compact, FA, and funding tables “Pre-negotiations”: a meeting, in-person or by phone, with both negotiation teams meet to discuss any questions or concerns regarding the documents and tables prior to final negotiations. After planning, the Tribe will produce a draft funding agreement and share it with both negotiation teams. Tribes are often willing to share their documents with other Tribes for reference. The ALN can help make appropriate referrals. Timing is ESSENTIAL. Trying to rush through this stage almost never goes well. Both teams need enough time to review, form questions, gather information, formalize positions on issues, and consider possible solutions. On the other hand, negotiation teams need to stay in regular communication. When months pass between calls or meetings, it is easy to lose track. Timely document exchange between meetings to keeps the process moving. Agree on action items and timelines at the end of meetings We strongly recommend one formal “pre-negotiation” meeting. This meeting and the subsequent discussion (often by ) are very important and worth the extra time. Working out most of the issues ahead of time reduces frustration during final negotiations.

41 Final Negotiations Full Tribal and Federal negotiation teams (face-to-face, conference call, etc); Teams work together to reach agreement on the final documents. Tribe should set the agenda and identify meeting goals; Exchange of draft documents ahead of time is helpful. Once agreement on the final documents has been reached, two final copies are signed by the Tribe and provided to the ALN. At final negotiations, both teams sit down, work out any remaining issues, and come together to reach agreement on the final documents. Generally we recommend in-person for Tribes new to the program. When done, two final copies are signed by the Tribe and sent to the ALN.

42 Negotiation Meetings A collaborative process, with mutual respect;
Respects the Nation-to-Nation relationship; Oriented towards Tribal goals for Self-Governance; Secretary must exercise good faith “…to maximize implementation of the Self- Governance policy.” (25 U.S.C. § 458aaa—6(e)) Positively work towards mutual agreement wherever possible.

43 Negotiation Tips Get to know your Agency Lead Negotiator;
Set the agenda – identify your negotiation issues; Ask a lot of questions – there are no ‘stupid’ questions! Submit and track information requests to IHS; Talk to experienced Tribes; Keep a running list of outstanding negotiation issues; Keep the document and proposal exchange moving, apart from formal meetings – update frequently;

44 Negotiation Tips Control the documents;
Prepare follow up action lists, with agreed upon timelines; Be creative in problem-solving; Delegate selected items to ‘sub’ negotiation teams to report back to larger group (examples: IT, legal issues) Don’t forget to negotiate program coordination/implementation issues; Don’t take ‘no’ for an answer. Look at all alternatives for achieving Tribal goals.

45 Post-Negotiations The Tribe/TO signs the final documents and returns them to the ALN. The ALN then: Reviews the documents Packages them with the supporting documents, Submits package to HQ for processing and signature by the IHS Director or a designee Once the compact and FA have been signed by both parties, they become legally binding and enforceable. The ALN reviews the documents, packages them with supporting documents, and submits the whole thing to HQ for another review, processing, and signature by the Director or a designee.

46 Last Resort – Final Offer
25 U.S.C. § 458aaa—6(b) For disagreements, in whole or in part; Tribe formally submits to the ALN; IHS determination within 45 days; Failure to reject within 45 days is deemed agreement by IHS.

47 Rejection of Final Offers
25 U.S.C. § 458aaa—6(c) Amount of funds exceeds the applicable funding level the Tribe is entitled to; PSFA is an inherent federal function; Tribe cannot carry out PSFA without “significant danger or risk to the public health”; and Tribe is not eligible to participate in self-governance. IHS must provide: technical assistance, a hearing on the record, or an option for entering the several portions of the agreement(s) upon Tribal request.

48 What Happens After? IHS ALN must make a recommendation regarding the agreement(s) with the Tribe; Office of General Counsel disagreement does not necessarily mean IHS disagreement; Resulting agreements are maintained, tracked and coordinated by the Office of Tribal Self-Governance; Successor agreement provision – the Funding Agreement remains in full force and effect until a subsequent agreement is executed. (25 U.S.C. § 458aaa—4(e))

49 What if you Cannot Agree?
Reach out – have any other Tribes experienced the same issue? Use SGCE and TSGAC networks. (Getting out of your IHS Area is key.) Request additional IHS information or involvement as necessary; Request technical assistance from OTSG; Use Tribally-acceptable alternatives and identify high priority issues.

50 Financial Tables: General Review & psfa Evaluation Examples

51 which PSFAs DO YOU NEGOTIATE?
Do they match your Self-Governance Goals? Community Health Needs? Tribal Leader direction? Do you have the infrastructure to implement the PSFA? Is the funding adequate? What would be the challenges? Are there upfront costs? Is there a plan for the transition? Community and Tribal Leader direction – this should guide overall PSFA analysis and priority-setting. This will ensure that the resulting course of action will contain strategies to make health services more responsive to the articulated needs and desires of the Tribal community and its Leaders. Determining feasibility of assuming specific PSFAs, or portions thereof: Population to be served; Financial considerations; Opportunities and challenges; Internal management preparedness; Improvement of healthcare outcomes; “Phase-in” strategies. Consideration of opportunities and challenges: Review and consider strategies to capitalize on opportunities that may be available to the Tribe to leverage its health care services, such as third party billing; partnerships with IHS and other organizations and providers; Inter-Tribal partnerships; Affordable Care Act opportunities; and innovative health care delivery system models. Identify barriers and challenges and develop strategies to address such barriers.

52 Describing PSFAs in the FA
How much detail must the PSFA description entail? Ranges from very detailed, to broad program titles. Considerations: Federal Tort Claims coverage, redesign authority, audit. Inclusion of PSFA description of retained or inherent federal functions in FA. Inclusion of PSFAs that are authorized under the Indian Health Care Improvement Act, but that IHS may not be conducting in your Area: Example: Enhanced dental care, preventative health and wellness; Example: Long-term Services and Supports; Example: Home and community based services.

53 Analysis example: BO Mgmt
Business Office Management (AO): Plans, implements, directs, manages, and coordinates all third party billing and collection activities. Ensures all IHS Service Units maximize reimbursements from all alternative resources. Manages the Medicare and Medicaid resources in accordance with program regulations. Serves as liaison between Federal, State, and local programs in assuring compliance of all laws, regulations, and policies. Provides technical assistance, advice, and training regarding the entire third party revenue generation process. Evaluate Current Service: Where are these services provided? Area Office or Service Unit? How many staff are currently conducting these functions? Is there a contractor? Evaluate Efficiency: How much is the Service Unit billing? What is the turn around? Evaluate Network: How many users are covered? What services are provided and billed for? Evaluate Opportunities: Can you increase billing? Examples – Increase covered users, increase billable services, etc.

54 ANALYSIS Example: MCH MATERNAL CHILD HEALTH (AO)
Technical Assistance/Guidance, Policy Development, Program Development and Evaluation, Budgeting, Training Evaluate Current Service: What services is the Tribe currently receiving? What are the benefits? Evaluate Efficiency: Is the Tribal Share amount enough to maintain and grow current services provided? If not, can the Tribe or health system create additional revenue to grow and enhance the program? Evaluate Opportunities: Would a Tribal network be more conducive? Can some of the services be left at the AO and some be assumed?

55 Examples of approaches: Prc
Tribal share of PRC identified at less than $100k for user population identified at 1,200 patients. One catastrophic PRC case could cause a cash flow crisis. Tribe elected not to assume PRC at that time. Tribe elected to assume PRC without also assuming the associated Primary Care. Problems with continuity of care and cost control. Tribe elects to shift traditionally-purchased services to direct services, rather than PRC, for cost savings and timely services.

56 Examples of approaches: sfc
Tribe elects to remain with IHS SU due to its small size for purposes of competing for SFC projects. Tribal members get served on a more frequent basis. Tribe elects to compact SFC, but partners with Tribal communities, municipal and rural water systems to extend funding further and serve more Tribal members.


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