1. 109 Wardens Survey – 16/17 Season End of Season Get Together –
25 February 2017
109
Total Responses

2. Q1: How were you recruited?
Answered: Skipped: 1
70.4%
2.8%
4.6%
14.9%
4.6%
2.8%

3. Yes, I particularly liked the radio hand on practice.
Q2: Did you feel that the training received equipped you for your duties?
Answered: Skipped: 6
96%
Yes, I particularly liked the radio hand on practice.
Yes, however I do feel some of it was repetitive and a waste of time.
More training on seals needed.
3.8%

4. Yes, very helpful as 1st shift you feel a little lost.
Q3: New Wardens - Did you take up the offer of being met on site for your first shift? Did you find this helpful?.
Answered: Skipped: 88
Yes, very helpful as 1st shift you feel a little lost.
Everyone was very welcoming.
I was with a duty warden, I found his knowledge & experience most helpful.
85.7%
14.3%

5. Q4: How often do you think refresher training should be held?
Answered: Skipped: 6
Yes, when there’s new procedures/key changes.
Training is very repetitive.
Maybe a quick update for the experienced wardens if anything has changed.
I think it’s good to build on experiences of the previous year. No two seasons are the same.
It refreshes, updates & helps keep the team approach going.
65%
26%
8.7%
Based on the feedback, the committee have decided to continue with the training every year but will monitor and revise content to ensure it’s up-to-date and not repetitive.
Comments on more information about the seals and their lifecycle etc – we’re looking into this to see if we can provide a separate session on just this.
IT again also looking at having some time after each training session for those that need more support.

6. Q5: Did the buddy system work well for you?
Answered: Skipped: 10
Especially good when on the dunes mid week with few other wardens on duty.
I forgot to do it actually.
Great system.
Not needed.
93% 7%

7. Q6: Did you find the online booking system easy to use?
Answered: Skipped: 6
97%
Excellent!
Easy to use.
Last years system seemed easier.
The half shifts confused me.
2.9%

8. Too many wardens on during non peak times.
Q7: Do you think the overlapping shifts (11-1 & 1-3) serve a useful purpose and should be continued?
Answered: Skipped: 6
If no, why not.
Too many wardens on during non peak times.
Can be useful when visitor numbers peak but otherwise not needed.
Very good at busy times but not needed at other times.
72.8%
12.7%
14.6%

9. Q8: Did you find the wardens forum useful?
Answered: Skipped: 6
51.5%
Absolutely essential tool.
Yes it’s a brilliant way of being aware of what’s happening on the beach, pups or volatile situations.
46.6%
1.9%

10. Q9: Did you find the forum easy to use?
Answered: Skipped: 10
Easy to use.
The simple topics worked well. There’s some confusion between duty warden and general warden reports.
We should have everything on one subject.
Difficulty posting a comment.
93.9% 6%

11. Q10: Did you find it useful to have duty wardens available?
Answered: Skipped: 6
Especially as I was a new warden.
They were terrific, extremely conscientious and helpful. BIG thanks to them all.
On balance I think the DWs are a good idea but I don’t think they’re essential.
They didn’t make contact with me on my shift.
Some were helpful, some had their own agenda.
94%
1.9%
3.9%

12. Q11: Did you need to call the duty warden at any time?
Answered: Skipped: 5
To discuss possible relocation.
Help with getting people off the dunes.
No but this was because it was running smoothly.
North gap problems.
To let them know I’d arrived.
17.3%
41.4%
41.4%

13. Q12: Do you have any suggestions to make the duty warden role better?
Answered: Skipped: 9
They were universally helpful, reassuring and seemed well confident in dealing with problems/wayward pups.
They need to be better informed! By checking the forum or knowing who should be where before shifts.
10%
90%

14. Q13: What part of the day did you warden?
Answered: Skipped: 6
35%
11.7%
62.2%

15. Q14: What shifts did you book? Please select all that apply.
Answered: Skipped: 8
65.4%
53.5%
62.4%
48.5%
42.6%

16. Q15: Did you warden over the Christmas/New Year period?
Answered: Skipped: 8
73%
26.7%

17. Q16: Did you enjoy your shift?
Answered: Skipped: 8
100%
Loved the interaction with the public.
My first warden year and loved it.
I warden because I enjoy myself.
Yes, but sometimes there were too many spectators! 1%

18. Q17: Did you use the radio during your shift?
Answered: Skipped: 6
I found the radio a perfect solution to getting advice from duty warden.
I don’t know how we managed without them previously.
I was happy with using the radio but some wardens had to be show to use them.
90.3%
8.75% 1%

19. Q18: Did you find the use of the radios useful?
Answered: Skipped: 7
I kept moving the button to another number.
I felt that more training was needed for some wardens.
Good for logging in and advising DW you’re on site.
An issue when in a conversation with a visitor.
95.1% 1% 5%

20. Q19: Do you feel you could benefit from more radio training?
Answered: Skipped: 8
23.8%
76%

21. More support from wardens. It was the same faces this year.
Q20: Do you have any suggestions for making the wardening experience better next season?
Answered: Skipped: 12
Your comments
More support from wardens. It was the same faces this year.
Parking for wardens during the busy period.
I’d like a ½ day training to get a better knowledge of the seals.
Maps & photos on display at the gate to show visitors where to go.
Dog mess – black bags available along the track.
Toilets/signs/rubbish
36%
63.9%

22. Survey will be put onto the website. Thank you