1. Human Resource and Payroll for Advanced Users
10/9/2017 2:31 AM
Human Resource and Payroll for Advanced Users
Terry Heley – Escalation Engineer Isaac Olson – Sr. Support Engineer
Lucas Miller – Support Escalation Engineer
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. reIMAGINE 2015

3. Employee Self Service Setup & Overview
10/9/2017 2:31 AM
Employee Self Service Setup & Overview
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Customize your Home Page
Microsoft Dynamics
10/9/2017
Available Balance for Payroll
Thru security – disable option
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Time management Self-service user
Microsoft Dynamics
10/9/2017
Self-service user
Business portal time and attendance replacement
Allows entering ‘time on behalf of’
Approval workflow
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Employee profile and workflow
Microsoft Dynamics
10/9/2017
Employee can view and edit their employment information
Address, dependents, emergency contacts and position history
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Employee skills and training and workflow
Microsoft Dynamics
10/9/2017
View and maintain employee’s education and tests
Employee can view skills and training history
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Employee benefits
Microsoft Dynamics
10/9/2017
Employee can view their benefits with employer and employee contributions
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9. Employee paystubs
Microsoft Dynamics
10/9/2017
An employee can view or print their paystubs from the paystubs navigation list
No Social Security Number
Pay period dates added
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10. Employee W4 and workflow
Microsoft Dynamics
10/9/2017
Edit W4 information, add or change additional withholding, and update deductions
With workflow, route the W4 information to the desired users
Year driven by date
No extra install
No social security number
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Employee W2 Employees can view and print their W2 thru self service.
Microsoft Dynamics
10/9/2017
Employees can view and print their W2 thru self service.
This is new with GP 2015 R2
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. Employee direct deposit and workflow
Microsoft Dynamics
10/9/2017
Edit deposit information, add accounts or change the distribution
With workflow, route the deposit information appropriately
Stop deposit option
Ability to move accounts around
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Manager team profile
Microsoft Dynamics
10/9/2017
Manager able to view and edit their team members’ data
Address, dependents, emergency contacts and position history
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Manager skills and training
Microsoft Dynamics
10/9/2017
Manager can view and maintain their employee’s education and tests
View employee’s skills and training history
Driven from navigation lists
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. HRP pending approval navigation list
Microsoft Dynamics
10/9/2017
Navigation list for HRP workflow approvers
Displays all workflow tasks assigned to user for HRP Workflows
Complete workflow actions across active workflows
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. 10/9/2017 2:31 AM
Workflow 2.0
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. Timecard Workflow Setup
10/9/2017 2:31 AM
Timecard Workflow Setup
Workflow Maintenance
Administration>Setup>Company>Workflow>Workflow Maintenance
Select ‘Payroll’ from the drop-down list
Click on Payroll Timecard Approval
Assign a Workflow Manager using the Mangers lookup
This can be one or more users, or a group from active directory.
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. Timecard Workflow Setup Cont.
10/9/2017 2:31 AM
Timecard Workflow Setup Cont.
Workflow Options
In Workflow Maintenance click ‘New Workflow’
Send notifications for complete actions
Allow approver to delegate tasks
Allow originator to be an approver
Always require at least one approver
Use alternate final approver
When a task is overdue:
Take no action
Escalate to next approver
Escalate to User
Automatically reject.
Send notifications for completed actions
Mark to send notification messages to users when the documents they’ve submitted have completed actions in the workflow approval process.
This option is available if you have marked he Enable for Workflow option in the Workflow Setup window.
Choose the expansion button to open the Workflow Notification Maintenance window. You can use this window to select which completed action that the originator should be notified about, the message to send for the notification of the completed action, and the carbon-copy (cc) recipients of the notification.
Allow approver to delegate tasks
Mark to allow an approver to delegate a task to another approver in the workflow.
For example, assume that Frank is reviewing a purchase order. If this option has been selected, Frank will be able to delegate the purchase order to another approver in the workflow.
Allow originator to be an approver
Mark to allow the person who originated the workflow to approve the document.
Always require at least one approver
Mark if you want documents to be approved by at least one person.
Alternate final approver
Enter the name of an alternate final approver if you want a different escalation approver. The alternate approver is assigned to the approval action under the following conditions.
The Always Require at Least One Approver option is marked and there are no approval steps whose conditions are met.
The Always Require at Least One Approver option is marked and the approver edits the document and there are no following approval steps.
There are no approval steps following an overdue step, depending on your escalation settings.
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. Timecard Workflow Setup Cont.
10/9/2017 2:31 AM
Timecard Workflow Setup Cont.
Workflow Step
From the Workflow Setup click ‘New Step’
Action is always required
Action is required when a condition is met
Assignment:
Assign to: (what user needs to approve this)
Time limit: (when is a task considered overdue)
Send Messages: (customize an message
that will be sent to the approver)
Completion policy
Used if multiple users are assigned to approve
Send notifications for completed actions
Mark to send notification messages to users when the documents they’ve submitted have completed actions in the workflow approval process.
This option is available if you have marked he Enable for Workflow option in the Workflow Setup window.
Choose the expansion button to open the Workflow Notification Maintenance window. You can use this window to select which completed action that the originator should be notified about, the message to send for the notification of the completed action, and the carbon-copy (cc) recipients of the notification.
Allow approver to delegate tasks
Mark to allow an approver to delegate a task to another approver in the workflow.
For example, assume that Frank is reviewing a purchase order. If this option has been selected, Frank will be able to delegate the purchase order to another approver in the workflow.
Allow originator to be an approver
Mark to allow the person who originated the workflow to approve the document.
Always require at least one approver
Mark if you want documents to be approved by at least one person.
Alternate final approver
Enter the name of an alternate final approver if you want a different escalation approver. The alternate approver is assigned to the approval action under the following conditions.
The Always Require at Least One Approver option is marked and there are no approval steps whose conditions are met.
The Always Require at Least One Approver option is marked and the approver edits the document and there are no following approval steps.
There are no approval steps following an overdue step, depending on your escalation settings.
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

20. Workflow Diagram Manager Approval Final Approver Enters Timecard
Pam,
Acct Manager
Cheryl,
Payroll Manager
Yes
Manager Approval
Final Approver
Frank,
Employee
Job Title Equal to ATC
Enters Timecard
Deseree,
Sales Manager
Ann,
Director
Cheryl,
Payroll Manager No
Approves requisition
Manager Approval
Final Approver
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

21. Workflow Conditions Fields Condition as a SQL Query
10/9/2017 2:31 AM
Workflow Conditions
Fields
Several fields are available by default to create conditions against.
Check ‘Display extended field list’ for even more available options.
Condition as a SQL Query
When creating conditions, you are creating a query to be ran against the submitted transaction.
Workflow Condition: Where Payroll Timecard Detail.Job Title is 'ATC'
If the count is greater than 0 for the transaction being submitted, then the condition is true.
SQL Query:
Select COUNT(*) from UPR10501 where UPR10500.EMPLOYID=‘XXXXX' and UPR10500.Pay_Schedule=‘XXXXXX' and UPR10500.PERIODID=‘XX' and UPR10500.YEAR1=‘XXXX' and UPR10501.JOBTITLE = 'ATC'
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

22. Workflow Conditions Operator Examples Workflow Condition
SQL Equivalent
Contains
Where UPR10501.Job Title like ‘%ATC%'
Does not contain
Where UPR10501.Job Title not like ‘%ATC%'
Begins with
Where UPR10501.Job Title like ‘ATC%' Is
Where UPR10501.Job Title = ‘ATC'
Is not
Where UPR10501.Job Title <> ‘ATC'
Is greater than and includes
Where UPR10501.Job Title >= ‘ATC'
Is less than and includes
Where UPR10501.Job Title <= ‘ATC'
Empty
Where UPR10501.Job Title = ‘'
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

23. Common Workflow Assignments
10/9/2017 2:31 AM
Common Workflow Assignments
People and Groups
The specified Windows User or Group will get assigned to approve.
Hierarchy: Originator to Direct Manager
Assigned to the Direct Manger in Active Directory (Organization Tab) of the Windows User (defined below).
*Local Install – Windows User logged in at the workstation.
*Web Client – Windows User Credentials used to log into Web Client.
Hierarchy: Employee to Direct Manager
Assigned to the Supervisor from Employee Maintenance of the Employee who the timecard is entered for.
*Windows User must be assigned to the GP user ID of the Supervisor.
(Tools>Setup>System>User) – Directory Account
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

24. Workflow Email Notifications
10/9/2017 2:31 AM
Workflow Notifications
Setup
Administration>Setup>System>Workflow Setup
For sending workflow notifications
Enable Notification
Outgoing Mail Server (SMTP)
SMTP Authentication – Example with Outlook
Test button
Enable Actions
For the ability to approve directly in the
Dynamics GP Web Services Server
Test Action button
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

25. Workflow Email Message
10/9/2017 2:31 AM
Workflow Message
Message Setup
Administration>Setup>Company>
Workflow> Message Setup
s notifications are customizable
Document Lines
Desired fields from transactions can be displayed
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

26. Workflow Email Message Cont.
10/9/2017 2:31 AM
Workflow Message Cont.
Assign Message to Workflow Step
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

27. Workflow Email Message Cont.
10/9/2017 2:31 AM
Workflow Message Cont.
Message Example:
My subject line can contain variables.
From this message I have the ability to Approve
through Outlook.
Comments from the employee who submitted
the timecard are displayed.
My Paycode, Units, Department, and Job Title
are displayed for my Pay Period. This allows me
to approve without needing to even open the
Timecard itself. More or less columns can
be displayed depending on your setup.
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

28. Workflow User Delegation
10/9/2017 2:31 AM
Workflow User Delegation
Automatic Delegation
Home>User Preferences>Workflow Delegation button
User’s can set an ‘Out of Office’ to
automatically delegate tasks for a
set time period while they are away.
Transactions that are currently pending
approval will not be affected by this.
Tasks can also be delegated depending
on the workflow type.
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

29. Navigation Lists Timecards Pending Approval Specific to Timecards
10/9/2017 2:31 AM
Navigation Lists
Timecards Pending Approval
Specific to Timecards
Less detail than HRP Workflow Pending Approval list
Displays Timecards that are pending my approval
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

30. Navigation Lists Cont. HRP Workflow Pending Approval
10/9/2017 2:31 AM
Navigation Lists Cont.
HRP Workflow Pending Approval
More detailed than the Timecards Pending Approval list
Displays any HRP action that is pending my approval
This includes Timecards, Employee Profile, Employee Skills,
Payroll Direct Deposit, and W4 approvals
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

31. Time Management App 10/9/2017 2:31 AM
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

32. Time Management App Cross-Platform Prerequisites
10/9/2017 2:31 AM
Time Management App
Cross-Platform
Available in the following app stores (PC and tablet only)
Windows 8.1+
iOS 7.1+
Android 4.4+
Prerequisites
Microsoft Dynamics GP 2015 R2 and later
Timecard Entry in Self Service
Microsoft Dynamics GP Service Based Architecture
Payroll Timecard Approval Workflow
Service Connection URL
Currently not compatible with Canadian Payroll
If app doesn’t appear in your App Store then it is not supported for your device.
Service Connection URL
Single-tenant:
DefaultTenant comes from the C:\Program Files\Microsoft Dynamics\GP Web Components\GPService\TenantConfiguration.xml
Multi-tenant:
Contoso comes from the name of my tenant as specific in Tenant Manager snap-in for Web Management Console
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

33. Time Management App - Troubleshooting
10/9/2017 2:31 AM
Time Management App - Troubleshooting
User entered in Settings isn’t tied to a Dynamics GP User
Web Client Username and Password must match between GP Utilities (Manage Web Client SQL Server login) and the Web Client (Web Management Console or TenantConfiguration.xml)
Ensure you can browse the SBA help page
Test pulling data from the SBA service
Web Client SQL Server login:
In GP Utilities select “Manage Web Client SQL Server login” from Additional Tasks window and verify the username and password, changing as necessary
If using a Multi-tenant deployment
In Web Management Console connect to the Tenant Manager snap-in, select your tenant, click Edit and look at the Properties for the GP Service application. The same username and password need to be entered there
If using a Single-tenant deployment
You will need to run a Repair against the GP Web Components application and enter the password when prompted. This will write to the TenantConfiguration.xml file in C:\Program Files\Microsoft Dynamics\GP Web Components\GPService.
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

34. Time Management App - Troubleshooting
10/9/2017 2:31 AM
Time Management App - Troubleshooting
Payroll Timecard Approval workflow prerequisite has not been configured and marked as Active
More than one Payroll Timecard Approval workflow definition has been created
SBA is making a call like the following:
Workflows.xml
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

35. Time Management App - Troubleshooting
10/9/2017 2:31 AM
Time Management App - Troubleshooting
***Log into a Dynamics GP as the user tied to your Windows account and check your ability to enter a timecard.
GP User account not tied to an Employee ID
Setup for following not completed in Dynamics GP
Timecard Assignment Setup
Pay Schedule Setup
Timecard Restrictions
Timecard Batches
GP User account not tied to an Employee ID
Employee Maintenance > Additional Information > GP User ID field
Make sure you have an Assignment Code marked as Default in Timecard Assignment Setup
If you cannot enter a timecard in the Dynamics GP client interface you’ll typically get better error messages to troubleshoot
Microsoft Dynamics GP > Tools > Setup > Human Resources > Attendance > Setup and set a value for Next Transaction Number
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

36. Time Management App - Logging
10/9/2017 2:31 AM
Time Management App - Logging
Enabled in either Web Management Console or the TenantConfiguration.xml
RequestLoggingEnabled=TRUE
DevModeEnabled=TRUE
Logs will be written to C:\ProgramData\Microsoft Dynamics\GPSvc\Logs
I’ve found that files in the following provide the best information:
C:\ProgramData\Microsoft Dynamics\GPSvc\Logs\Inst_DEFAULT_14\DexterityRequests
Start with logs that end with Error.log
Scroll to the bottom of the log and look for errors/stack traces before it rolls back
Often times you’ll have a header section that gives the Full URI that the SBA is using to connect to GP
Only enable logging long enough to troubleshoot the issue
Web Management Console (for multi-tenant deployments)
Select Tenant Manager snap-in
Click Applications item
Highlight GP Services and click Edit
Click the plus (+) and type in the DevModeEnabled property, then click Save
Select Tenant item, highlight your tenant and click Edit
Highlight the GP Service application and set RequestLoggingEnabled and DevModeEnabled to true, then click Save
TenantConfiguration.xml (for single-tenant deployments)
Navigate to C:\Program Files\Microsoft Dynamics\GP Web Components\GPService on the SBA server
Backup and then open TenantConfiguration.xml in Notepad
Add the following before </Tenant>
<RequestLoggingEnabled>true</RequestLoggingEnabled>
                         <DevModeEnabled>true</DevModeEnabled>
Save the file
After making either change restart the GP Dexterity Service, GP Dexterity Service Control and GP Service services and repro the issue
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

37. Benefit Self Service 10/9/2017 2:31 AM
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

38. Benefit Self Service SIMPLE EASY FLEXIBLE REDESIGNED
dynamics-gp-2015.aspx
Did you know Microsoft Dynamics GP 2015 has new functionality for your employees? In addition to other employee self-service functionality, Microsoft released the newly improved and redesigned Benefits Self Service functionality that will allow your employees to enroll into their company benefits online. While this does technically replace the existing Business Portal functionality, it is a far superior product. With online employee enrollment, businesses will no longer have to gather paper documents from their employees and re-key that information into Microsoft Dynamics GP for benefit enrollment selections made. This will make health & life insurance along with retirement enrollment very simple for HR Administrators. Benefits administrators will be able to open up an enrollment periods for their employees, allowing the employee to do the data entry. They simply review and “post” the enrollments right into Human Resources and Payroll.

39. Benefit Self Service More Post Options Send to Excel Return Enrollment
dynamics-gp-2015.aspx

40. Affordable Care Act (ACA)
10/9/2017 2:31 AM
Affordable Care Act (ACA)
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

41. Affordable Care Act - ACA
10/9/2017 2:31 AM
Affordable Care Act - ACA
Phase implementation approach
Track changes to records in place
For Microsoft Dynamics GP 2013 or higher
Human Resource Management required
Blog: March hotfix
is-all-the-excitement-about
Blog: ACA Information/Setup: (Nov 19, 2014)
year-end-release-affordable-health-care-act-2.aspx
Blog: ACA Table/Column changes: (Nov 12, 2014)
year-end-update.aspx
Blog: ACA preliminary blog – view for all windows
Last year Blog on Benefit Tracking and ACA and Hours (Video)
prepared-and-are-you-using-microsoft-dynamics-gp-to-its-full-potential.aspx
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

42. Affordable Care Act - ACA
ACA Tracking
Year-End Editing
Form Printing

43. Thank you Terry Heley Escalation Engineer theley@microsoft.com
10/9/2017 2:31 AM
Thank you
Terry Heley Escalation Engineer
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

44. 10/9/2017 2:31 AM
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.