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Documenting and Reporting
Chapter 15 Documenting and Reporting
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Ethical and Legal Consideration
Protected legally Restricted access Bound by strict ethical codes and legal responsibility Protect client’s privacy by not using name or any statements to identify client
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Purposes of Documentation
Communication Client’s Care Quality Assurance Research Education Reimbursement Legal Documentation Health Care Analysis
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Source-Oriented Records
Traditional client record Each discipline makes notations in a separate section Advantages/disadvantages Narrative charting used
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Narrative Documentation
5/1/ – Patient A/O x 3, pleasant. Obeys simple commands, gait unsteady, requires assist x1 with ADLs Face pale pink, MM moist, IV NS c 20meq 125cc/hr –C/D/I. PERRL. Skin D/C/I, no breakdown. Extremities warm, pink, intact, productive cough with mod amount thick yellow secretions AHR 102, strong. Resp 22, regular, unlabored, clear in all lobes. BS + in all 4 quads. BM at this time – mod brown soft. denies,, diarrhea, difficulty with voiding. Unable to palpate bladder. Voiding per BRP. Pulses palpated, strong, bil both upper and lower extremities. Cap refill brisk, skin turgor > 3 secs. No edema noted. Grasp bil equally strong, pedal pushes bil equally strong. Educated pt on diet changes to help with CHF (decrease salt intake). Call light within reach. Denies pain at this time. Will cont to monitor J.Lopez, RN
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Problem-Oriented Medical Records (POMR)
Data arranged according to client problem Health team contributes to the problem list, plan of care, and progress notes Advantages/disadvantages
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Problem-Oriented Medical Records (POMR)
Four basic components Database Problem list Plan of care Progress notes Uses SOAP, SOAPIE, SOAPIER documentation
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Figure 15-2 pg. 255 8
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SOAP (IE) Documentation
5/1/12 1730 #1 – Abd. Pain r/t abdominal incision secondary to appendectomy S- States “I’m hurting.” O – BP 158/92, P 110; rates pain = 8 on 1-10 pain scale; holding abd. A – Postoperative pain P – Administer analgesic as needed. I – Stadol 2 mg IV . See MAR K. Bradshaw RN 1745 E – Denies pain K. Bradshaw RN
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PIE Documentation Problem Interventions Evaluation
Consists of a client assessment flow sheet and progress notes
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Example of PIE charting
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Focus Charting Progress notes organized into DAR format Data Action
Response
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Example of Focus charting
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Charting by Exception (CBE)
Only abnormal or significant findings or exceptions are recorded. Flow sheets Standards of nursing care Documentation often involves a check mark or initials Exceptions to standards described in narrative form on nurses’ notes CBE Example Nursing Assessment flowsheet
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Computerized Documentation or Electronic Health Record (EHR)
Developed to manage volume of information Used to store the client’s database, new data, create and revise care plans and document client’s progress Information easily retrieved Possible to transmit information from one care setting to another
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Box 15-2 Selected Pros and Cons of Computer Documentation
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Documenting Nursing Activities
Record should describe the client’s ongoing status Reflect the full range of the nursing process Document evidence of the nursing process
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Admission Nursing Assessment
Demographics Baseline data Critical elements
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Nursing Care Plans Provides evidence of the nursing process
Traditional Standardized
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Kardex Summary of client plan of care and status Medical diagnoses
Daily treatments Orders PDF Kardex
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Flow Sheets Graphic record Intake and output
Medication administration record Skin assessment record
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Progress Notes Provide information about the progress is making toward achieving desired outcomes Include information about client problems and nursing interventions
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Nursing Discharge/Referral Summaries
Completed when client discharged or transferred Written in terms that can be readily understood Includes:
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General Guidelines for Recording
Date and time Timing Legibility Permanence Accepted terminology Know abbreviations in Tab 15-4 pg. 264 Do Not Use list pg. 265 Correct spelling Signature See also Practice Guidelines pg. 267
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General Guidelines for Recording (cont'd)
Accuracy Sequence Appropriateness Completeness Conciseness Legal prudence
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4/11/12 1730 Pt. transferred from PACU. VSS. Ax. Temp 97. 8 F
4/11/ Pt. transferred from PACU. VSS. Ax. Temp 97.8 F. P 108, BP 148/92. Pain = 7. LOC stable. A &O x 3. PERRLA. Grimacing with pain. LR infusing at 125ml/hr in R forearm. Foley catheter in place, draining clear yellow urine. Abdominal drsg. Clean, dry, & intact K. Bradshaw RN
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Guidelines for Reporting Client Data
Should be concise, including pertinent information but no extraneous detail Types of reporting: Change-of-shift report Telephone reports Care plan conference Nursing rounds
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Military Time 0000 or 2400 = midnight 0001 = one minute after midnight
0730 = 7:30 a.m. Noon = 1200 Simply add 1200 to the p.m. time Ex. 5 pm = (5+1200) p.m. = 1700
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Guidelines for Change-of-Shift Report
Follow a particular order Provide basic identifying information For new clients provide the reason for admission or medical diagnosis/es, surgery, diagnostic tests and therapies in the past 24 hours Significant changes in client’s condition
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Guidelines for Change-of-Shift Report (cont’d)
Provide exact information Report client’s need for emotional support Include current nurse-prescribed and primary care provider-prescribed orders Clearly state priorities of care and care due after the shift begins Opportunity to ask & respond
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Guidelines for Receiving a Telephone Report
Document date and time Record the name of person giving the information Record the subject of the information received Sign the notation Repeat information to ensure accuracy
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Guidelines for Giving a Telephone Report
SBAR often used State the client’s name, medical diagnosis, changes in nursing assessment, vital signs related to baseline, significant laboratory data, related nursing interventions Have chart ready to give any further information needed Document the date, time, and content of the call
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Telephone Orders (Box 15-7 pg. 270)
Write the order down on physician’s order forms Read back & verify Question the primary care provider if order that is ambiguous Must be signed by primary care provider
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Quality Improvement Evaluating and modifying quality of care
Too Err is Human (IOM, 2000) Sentinel Event Joint Website
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QUESTIONS????
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Critical Thinking Checkpoint pg. 270
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