1. igel universal management suite
Product Marketing
2016/11

2. IGEL UNIVERSAL MANAGEMENT SUITE™
INCLUDED:
A simple system that brings every endpoint under control of the IT Pro.

3. one fits all Universal Desktop (LX & W7) IGEL Zero Clients
UDC3 converted 3rd party endpoints
Universal Management Agent

4. General features
Central installation, configuration and update management
OS independent UMS setup console with common (LX/WES) profiles
UMS setup is the same as local device setup
Uniform UI with standardized look & feel

5. SECURITY

6. ssl based communication
each Thin Client connected to the UMS receives and stores a public key
traffic and communication is based on SSL encryption
certificate-based encrypted communication
protects against DDoS attacks
protects against man-in-the-middle attacks
HTTPS based communication between
UMS console (admin client) and UMS server over TCP port 8443
ssl based communication

7. FAIL-SAFE FIRMWARE UPDATE
particularly secure Thin Client management
firmware updates always finish completely
the device always keeps running
the device always stays bootable
update process without critical phases
critical updates always processed by two phases
FAIL-SAFE FIRMWARE UPDATE

8. FAIL-SAFE FIRMWARE UPDATE PROCESS
Start Update
If Update failed
Reboot
Update OK
Reboot
Free Space
UD Firmware 1
Free Space
UD Firmware 2
(Incomplete)
UD Firmware 1
Free Space
UD Firmware 2
(Complete)
UD Firmware 1
Free Space
UD Firmware 2
(Complete)
(UD Firmware 1)
Update starts again
Start new system

9. MANAGEMENT

10. set all parameters without any scripting knowledge or text file editing
Linux and Windows
customization through user friendly and uniform UI with standardized look & feel
both in the UMS (profiles) and within the local device setup across all IGEL OSes
UD/IZ (LX)
UDC3
WES (W7 and W7+)
No scripting

11. AUTOMATIC DEPLOYMENT AND ROLL-OUT
Import and configure new thin clients before roll-out through MAC addresses
Possibility to import multiple clients with CSV-Files
CSV-Files could be generated automatically and provided with delivery
CSV-Files contains additional information like serial number for asset management

12. asset management Hardware inventory Software inventory
Licensed features
Installed Hotfixes (WES)
Export asset information via “Views”

13. Each IGEL Thin/Zero Client, which received a firmware update by UMS, can be an update server for the other defined devices on a dedicated branch network
Benefits:
Send a firmware one time to update many clients
Results in a bandwidth reduction (WAN/LAN)
Quickly distribute firmware releases in a WAN environment
BUDDY UPDATES

14. BUDDY UPDATE PROCESS* Headquarter - Datacenter Branch Office LAN LAN
WAN
Buddy
Buddy Server
Update-Server
Buddy
Buddy
* similar to Microsoft BranchCache

15. UNIVERSAL FIRMWARE UPDATE
Tool for downloading firmware updates from the IGEL webserver
Management of downloaded updates within the UMS
Management of multiple firmware version, also previous versions
Automatically offers available firmware updates depending on the registered clients
Direct link to release notes
Disclaimer pop-up, where the user could find specials around the release version

16. SUPPORT WIZARD
Automatic collection of log files from UMS server, UMS console and thin clients if necessary
Log package can be sent via to our support team

17. FUNCTIONAL EXTENSIONS

18. universal customization builder
Adjusts firmware at costumer site
generating, packing and rolling out firmware expansion packages
No need of detailed Shell- or Windows scripting knowledge
User-friendly GUI with the familiar look and feel of the IGEL UMS
automatic syntax check
packs the components to get along with Linux and WES standards
available for IGEL Universal Desktop
Linux (Custom Partition)
WES (Partial Updates)
reduces the bandwidth: only deliver a specific part of the firmware, never roll out the whole image
Predefined templates and UCB support trough IGEL
universal customization builder

19. High Availability Extension
Two or several UMS-Server within the network
redundancy or scaling
automatic failover mechanism
Integrated Load Balancer
independent simultaneous booting processes
especially developed for larger environments (500+)
can also be used as a redundant system
Supported database-clusters
Oracle DB (11g or higher)
Microsoft SQL Server (2008 or higher)
High Availability Extension

20. User-dependent profile configuration based on centralized user setting profiles
s.a. mouse settings, keyboard layout, wallpaper, and more
Especially developed for larger infrastructure environments
Roaming environments like call center or shift workplaces
Hospital
Airport
Checkout
Reception
Call-Center
Centralized management trough UMS
mixed environment possible
Shared Workplace

21. Unified Management agent
Management of Windows 7/10 endpoints in a VDI environment
Workstations
Laptops
3rd Party Thin Clients
Central management interface for all VDI endpoints in the workspace
Manages Citrix, VMware and RDP sessions
Seamless integration into IGEL´s solution portfolio
Common profiles company-wide
Harmonization of endpoint management
Unified Management agent

22. IGEL Management Interface
The IGEL Management Interface (IMI) connects the UMS to:
Enterprise Management System
REST API ready programing languages
IGEL Management Interface

23. multimedia codec pack Audio and video rendering on client side
Supported protocols
gstreamer (local media player)
multimedia content in the local browser (attention: no pre-installed Flash!)
Citrix HDX multimedia redirection
Citrix H.264 Deep Compression Codec
VMware Blast protocol
Microsoft RDP multimedia redirection
Microsoft RemoteFX8 video optimized
vWorkspace Multimedia Redirection
Supported audio and video files
x86-software acceleration
MP3, WMA , AAC, WMV (VC1), H264, MPEG-4, MPEG-2
multimedia codec pack

24. BENEFITS Leading Thin Client management software solution
Included and delivered with every
Universal Desktop
IGEL Zero Client
Universal Desktop Converter 3
Uniform UI with standardized look & feel
Quick implementation
High degree of standardization
High flexibility relating to 3rd party solutions & customization