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WEB 434 Week 4 DQ 2 Based on the Kercher (2010) article, “Customer Relationship Management Selection Guide,” what is the definition of a CRM system? List.

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Presentation on theme: "WEB 434 Week 4 DQ 2 Based on the Kercher (2010) article, “Customer Relationship Management Selection Guide,” what is the definition of a CRM system? List."— Presentation transcript:

1 WEB 434 Week 4 DQ 2 Based on the Kercher (2010) article, “Customer Relationship Management Selection Guide,” what is the definition of a CRM system? List two features the market leaders in the industry have and describe those features. Check this A+ tutorial guideline at http://www.assignmentcloud.com/WEB-434/WEB-434- Week-4-DQ-2 For more classes visit http://www.assignmentcloud.com


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