1. ValleyView Publishing

2.  To achieve a suitable location for the new office will be determined  To establish administrative systems  To establish an administrative staff base  To develop an appropriate staff training and professional development program  The new office will be managed for a start-up period.

3.  To establish an office for ValleyView Publishing’s new multimedia operations and to manage the office for a start-up period.  To train and retrain staff as appropriate.  To ensure that all departments are responsive to change and innovation.  To encourage multi-skilling of all staff.  To develop and maintain a harmonious and productive work environment

4.  Resistance to the change from some employees  Change organisation structure  Assign or delegate new responsibilities to current staff or creating and delegating them to new staff  Provides employees with efficient and productive work areas  Relocating staff the current office to the new one in order to have enough support from skilled staff.  It could be improved the impression individuals have of the organisation's business

5.  Quality of costumer’s experience and satisfaction  Quality of the product and services  The productivity of the staff, machines or other assets  Improve company´s image  Employees´ satisfaction  Paired laws and regulations with the company policies and procedures

6. PurposeResponsibleDate Sponsorship active participation for the change at a senior executive level within the organization and develop project brief. Board of Director & General Project manager 13/3/2016 Establish all needs, goals and expected outcomes. Project manager, and team members 18/3/2016 Meeting with project manager and stakeholder to determinate needed resources. Budget meeting to determinate project needs Project manager, Finance Manager stake holders 21/3/2016 Determination of suitable location for new office. Organise meetings, develop a business brief, business research, present research findings professionally Project Manager Project Officer Consultant 31/3/2016 Establish staffing base and staffing needs. Select and recruitment of the including day for their inductions at all levels. Project Manager HR and Finance Manager 9/4/2016 Develop ongoing training program for new and existing staff Develop plan for improved work performance Project manager and Department managers 30/4/2016 Manage office for start-up period Conduct ongoing review and assessment of new and existing operational procedures Plan future directions Project manager and Department managers 16/5/2016

7.  Resistance from staff Due to this event is more likely to occur when the implementation of some changes are developed. Therefore during the process is necessary to use the power of persuasion, understand their views and perspectives and motivate them to do what is require because it is good for them as well. In exceptional circumstances it is moderated. Identifies specific inappropriate behavior or shortfalls in performance, with well –developed communication plan it will evaluate and allow continuous improvement in the design and implementation to ensure reasonable and achievable expectations

8.  Technology Due to globalisation and advances in technologies and communication, the company should update their systems and equipment at the same time. In addition the personnel have to be trained regularly in order to keep them updated as well. - Maintaining systems reliability & integrity - Security of information and systems - Operation of technology including misuse Suitability of systems to meet needs.  Staff availability Availability of suitable skill staff, as the organisational structure, processes and the overall businesses culture are changing often and some of those factors affect employees’ behaviour and also people habits are influenced by their capacities and experiences, therefore is required to be monitored and checked permanently throughout the feedback and survey.

9. TypesDetailsEstimated Cost ($) Human resources Project manager *1(3 months) Media expert *1 Online marketer *1 Training, manual, policies and procedures. 45% - budget Equipment Computers, Printers, Phones, office furniture, office place, and all equipment needed to carry on with the business. 25% / budget Technology Internet, intranet, Energy, information, tools, time. Change equipment for another safer 10% / budget Contingency Share the risk: involve other parties in the process Extra budget in order to cover any contingency or unexpected situation 20% /l budget