1. Effective Partnerships between the Public Workforce System and Libraries July 19 th, 2010, 2:00 pm Eastern July 19 th, 2010, 2:00 pm Eastern

2. 2 Effective Partnerships between the Public Workforce System and Libraries Webinar Platform: Participant View Attendee List Chat Room Presentation Slide Area Status Options Full Screen

3. 3 Effective Partnerships between the Public Workforce System and Libraries Submitting Questions  To submit a question or comment, type the question in the text field and click the arrow button.  Please enter the name to whom the question is directed.  Your name, the text “Submitted Question,” and your question will appear in red on your screen, indicating successful submission.  Questions are directly transmitted to presenters—no other participants will see your questions. Gary, where can I find today’s PPT? Text Field Arrow Button

4. 4 Effective Partnerships between the Public Workforce System and Libraries Practice In the Chat Room, please type the name of your organization, your location, and how many people are attending with you today.

5. 5 Effective Partnerships between the Public Workforce System and Libraries How to Participate in Polls

6. 6 Effective Partnerships between the Public Workforce System and Libraries Access to Webinar Resources WEBINAR RESOURCES: Recordings and transcripts are available within 2 business days after the event.

7. 7 Effective Partnerships between the Public Workforce System and Libraries Featured Speakers Presenters  Mamie Bittner, Deputy Director for Policy, Planning, Research and Communications, Institute of Museum and Library Services  Oana Amaria, Business Service Coordinator, Office of Employment and Training, Illinois Department of Commerce and Economic Opportunity  Mohammed Faheem, Manager, Business Employer Services and Community Relations, Illinois workNet™ Centers  John Ericson, Corporate and Small Business Liaison Librarian, Schaumburg Township District Library, Illinois  Susan Flessner, Administrative Manager, Workforce Services Division of Will County, Illinois  Dianne Harmon, Assistant Director, Joliet Public Library, Illinois  Dani Crane, Program Manager, Jefferson County Workforce Center, Colorado  Cindy Phillips, Online and Outreach Library Manager, Jefferson County Public Library, Colorado Moderator  Janet Sten, Chief, Division of Workforce System Support, Office of Workforce Investment, U.S. Department of Labor, Employment and Training Administration

8. 8 Effective Partnerships between the Public Workforce System and Libraries Moderator Janet Sten Chief, Division of Workforce System Support, Office of Workforce Investment U.S. Department of Labor, Employment and Training Administration

9. 9 Effective Partnerships between the Public Workforce System and Libraries Audience Question 1  State workforce agency  State or local workforce investment board  One-Stop Career Center  State library  Local library  Other (If selected, please specify in the chat) Are you affiliated with…?

10. 10 Effective Partnerships between the Public Workforce System and Libraries Goals of the Federal Partnership The partnership between ETA and IMLS pursues two main objectives:  Sharing data and information (e.g., locations, LMI, course offerings) between the workforce system and public libraries and  Publicizing and encouraging successful partnerships at the state and local levels.  Both objectives advance the Secretary of Labor’s goal of Good Jobs for Everyone as well as the acquisition of 21 st Century skills, a topic of particular focus for IMLS.

11. 11 Effective Partnerships between the Public Workforce System and Libraries Federal Activities to Date  ETA issued TEN 50-09 outlining our partnership and highlighting promising partnershipsTEN 50-09  Added library locations to America’s Service Locator (www.servicelocator.org)America’s Service Locatorwww.servicelocator.org  ETA and IMLS are disseminating information on the value of workforce-library partnerships on our respective virtual communities of practice (Reemployment Works! and Project Compass), as well as at conferences and other Web sitesReemployment Works! Project Compass  IMLS sponsored a nationwide effort to train librarians on employment services through regional workshops for state librarians, development of curricula, online learning and other means

12. 12 Effective Partnerships between the Public Workforce System and Libraries Federal Planned Activities  Training for librarians on national workforce electronic tools on August 11 –CareerOneStop (www.careeronestop.org)www.careeronestop.org –O*Net (http://online.onetcenter.org)http://online.onetcenter.org  Highlighting partnership examples received from you on the Reemployment Works! Community of Practice (http://reemploymentworks.workforce3one.org)Reemployment Works!http://reemploymentworks.workforce3one.org

13. 13 Effective Partnerships between the Public Workforce System and Libraries Types of Workforce-Library Partnerships  Highlight of workforce system-library partnerships: –Joint locations –Training library staff on workforce system resources and job search services –Direct service delivery by workforce system professionals to library patrons –Use of library spaces to hold workforce system-sponsored events (e.g., career fairs) –Common sponsorship and operation of mobile career centers –Other partnerships (e.g., entrepreneurship support in Southwestern Michigan)

14. 14 Effective Partnerships between the Public Workforce System and Libraries Audience Question 2  Joint location  Training library staff  Sharing labor market information  Direct service by workforce professionals to library patrons  Joint participation in wider community partnerships (e.g., with economic development agencies)  Mobile career centers  Small Business Development  Use of library spaces to hold events sponsored by workforce system entities  Signing memoranda of understanding  Other (specify in chat)  None (that’s why I am here) If you already have a partnership what is it? (Select all that apply)

15. 15 Effective Partnerships between the Public Workforce System and Libraries  Institute of Museum and Library Services  State of Illinois  Jefferson County, Colorado  Interaction and Q&A Agenda

16. 16 Effective Partnerships between the Public Workforce System and Libraries Presenter Mamie Bittner Deputy Director, Policy, Planning, Research and Communications Institute of Museum and Library Services Presenter/ Moderator picture here if available

17. 17 Effective Partnerships between the Public Workforce System and Libraries Institute of Museum and Library Services  The Institute’s mission is to help build the capacity of libraries and museums: To connect people to information and ideas  The Institute is the federal voice for the nation’s 123,000 libraries and 17,500 museums.

18. 18 Effective Partnerships between the Public Workforce System and Libraries Institute of Museum and Library Services  Through grant-making, convening, research, and publications, the Institute builds the capacity of museums and libraries to serve the public. We –sustain cultural heritage and knowledge; –enhance learning and spur innovation; and –support professional training so the staff of libraries and museums can be leaders in their communities.

19. 19 Effective Partnerships between the Public Workforce System and Libraries Institute of Museum and Library Services June 25: IMLS and DOL ETA announce partnership

20. 20 Effective Partnerships between the Public Workforce System and Libraries Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries  Based on the first large-scale study of –who uses public computers and Internet access in public libraries, –the ways library patrons use this free technology service, –why they use it, and –how it affects their lives.  Conducted by the University of Washington Information School  Funded by the Bill & Melinda Gates Foundation and IMLS

21. 21 Effective Partnerships between the Public Workforce System and Libraries Findings from Opportunity for All  More than 77 million people over the age of 14 used a library computer last year.  30 million people used library computers to help address career and employment needs.  Among these users, 76 percent reported that they searched for jobs online.  Among job seekers, 68 percent went on to apply for a job or submit a resume.  23 percent used library computers to receive job-related training.  3.7 million people reported finding work using a library computer.

22. 22 Effective Partnerships between the Public Workforce System and Libraries Findings from FY2008 Public Libraries Survey  Circulation per capita has also generally increased during the past 10 years, increasing by 19.7 percent since FY1999  Library visitation per capita has steadily increased over the past 10 years.  The availability of Internet terminals has nearly doubled over the past 10 years in response to patron demand.

23. 23 Effective Partnerships between the Public Workforce System and Libraries Project Compass  An innovative IMLS-funded project linking libraries nationwide to share strategies for helping unemployed patrons find work.  Launched by OCLC WebJunction and the State Library of North Carolina,  Project Compass features: –four regional summits for state library officers to share best practices on meeting the workforce needs of their communities. –an online hub to help librarians share ideas and resources designed to help get their communities fully employed. www.webjunction.org/workforce-resources www.webjunction.org/workforce-resources

24. 24 Effective Partnerships between the Public Workforce System and Libraries What do libraries offer?  Internet access  Trusted and welcoming spaces  Convenient hours and locations  Librarians trained as knowledgeable information navigators Saguache County Public Library, Saguache, Colorado

25. 25 Effective Partnerships between the Public Workforce System and Libraries State Library Administrative Agencies  Have a question about how to work with libraries in your state? –The state librarian is your “go to” person. –Contact information for every state librarian: www.imls.gov/programs/libraries.shtm www.imls.gov/programs/libraries.shtm  Additional workforce resources: www.imls.gov/about/workforce.shtm www.imls.gov/about/workforce.shtm

26. 26 Effective Partnerships between the Public Workforce System and Libraries Presenter Oana Amaria Business Service Coordinator, Illinois workNet Illinois Department of Commerce and Economic Opportunity, Office of Employment and Training Presenter/ Moderator picture here if available

27. 27 Effective Partnerships between the Public Workforce System and Libraries What’s in It for You? Illinois workNet™ Fostering Library Partnerships

28. 28 Effective Partnerships between the Public Workforce System and Libraries Illinois workNet™ Fostering Library Partnerships Agenda State of Illinois —Illinois Department of Commerce and Economic Opportunity statewide programs and policy aimed at fostering local partnerships such as libraries. Illinois workNet.com —Statewide resources available to all local Workforce Investment Areas to Support development of local partnerships and access to resources for partners, libraries, and community members. Local Workforce Investment Areas (LWIA)/ Local Workforce Investment Boards (LWIB) —Supports partnerships and interactions with libraries Local Libraries —Partnerships with LWIA/LWIB and how they provide workforce development resources to their community.

29. 29 Effective Partnerships between the Public Workforce System and Libraries Overview of State and Local Partnerships

30. 30 Effective Partnerships between the Public Workforce System and Libraries DCEO—Is the foundation of Workforce Investment Act (WIA) and ARRA grants, policy, and services; investing in statewide resources aimed at increasing access to the workforce system. Illinois workNet.com —Portal and program provides the context of the statewide workforce system branding, resources both state and local, and training use by LWIAs, partners, and the citizens of Illinois. LWIA & LWIB—Receive DCEO grants, implement regional employment and training service programs available to their communities, seek and manage local partnerships both mandated and other community partners including libraries. Local Libraries —Partner with LWIAs to provide their staff and patrons easy access to workforce development resources and training. Together, this structure fosters partnerships aimed at increasing access to resources and services and developing a community of users! Overview of State and Local Partnerships

31. 31 Effective Partnerships between the Public Workforce System and Libraries Community of Users

32. 32 Effective Partnerships between the Public Workforce System and Libraries Illinois workNet™ Background & Resources Illinois workNet provides free access for library staff:  Training - Certified Illinois workNet Advisor Online Course and access to webinars on topics such as using social media with job services  Outreach - Resource Room Starter Kit – mouse pads, door decal, quick tips, posters, customizable materials for print and paper, link to us  Workforce Professional Resources – Access to pathway where guidance, worksheets, videos, archived training, forums, monthly newsletter, and other information is available

33. 33 Effective Partnerships between the Public Workforce System and Libraries Illinois workNet™ Background & Resources Illinois workNet (http://www.illinoisworknet.com) provides free access to statewide portal providing resources for patrons to achieve employment and training goals:http://www.illinoisworknet.com  Learn about skills and interests  Job preparation steps  Connect to training opportunities  Find job openings  Local work support services  Find local partners, including libraries, in their community  And more…

34. 34 Effective Partnerships between the Public Workforce System and Libraries Presenters Mohammed Faheem Manager, Business Employer Services and Community Relations Illinois workNet Centers John Ericson Small Business Liaison Librarian Schaumburg Township District Library

35. 35 Effective Partnerships between the Public Workforce System and Libraries Local Workforce Investment Areas Partnerships and Interactions LWIA 8:  Connect customers to library workshops— Monthly workshops are hosted by local libraries and facilitated by Illinois workNet Center Volunteers. Over 3200 people attend the Power Employment Workshops. Now partnering with 7 local libraries. 102 Volunteers since February of 2009; of which 66 have found jobs through these partnership networking opportunities 30-35 active volunteers  Schaumburg Library Job Fair—27 employers and 1200 job seekers participated in the job fair.  Utilizing Social Media for Outreach –”Job Search Strategies—Rewriting the Paradigm” YouTube Video.Job Search Strategies—Rewriting the Paradigm  Creative Solution—Cutting costs with Library/Workforce Partnerships “Library, workNet may merge office space to cut costs, offer services” article.Library, workNet may merge office space to cut costs, offer services

36. 36 Effective Partnerships between the Public Workforce System and Libraries Presenters Dianne Harmon Assistant Director Joliet Public Library Susan Flessner Administrative Manager Workforce Services Division of Will County

37. 37 Effective Partnerships between the Public Workforce System and Libraries Local Workforce Investment Areas Partnerships and Interactions LWIA 10:  Workforce Division of Will County Library Partnership includes: Free WinWay Resume software for public use to participating libraries through an ARRA grant.software for public Job search workshop curricula, and job readiness training for library staff. A total of 17 libraries in Will County, including the 10 participating with the Mobile Workforce Center.  The Mobile Workforce Center—Mobile computer lab with 11 computers and staff that travel daily to assist individuals that may not have access to computers or work readiness services. In PY 2010 the MWC made 281 visits throughout Will County and served 1661 customers.

38. 38 Effective Partnerships between the Public Workforce System and Libraries Presenters Cindy Phillips Online and Outreach Library Manager Jefferson County Public Library Dani Crane Program Manager Jefferson County Workforce Center

39. 39 Effective Partnerships between the Public Workforce System and Libraries After this presentation you will know: –Why we collaborated –How the eTrain was created –How we are using the eTrain eTrain – A Collaborative Project Jefferson County Public Library & the Jefferson County Workforce Center

40. 40 Effective Partnerships between the Public Workforce System and Libraries The eTrain Why we collaborated  Common users  Shared objectives  Objectives for each agency  Need to expand services beyond current facilities  Funds available from Workforce Center

41. 41 Effective Partnerships between the Public Workforce System and Libraries The eTrain How we created the eTrain  Locating and renovating used vehicle  Identifying other resources needed  Contractual relationship with partner  Lessons learned

42. 42 Effective Partnerships between the Public Workforce System and Libraries The eTrain How we are using it now  Sustainability  Classes offered  Non-profit agencies visited  Using at libraries  What’s next

43. 43 Effective Partnerships between the Public Workforce System and Libraries Please enter your questions into the chat window and one of our presenters will try to respond! Question and Answer Period

44. 44 Effective Partnerships between the Public Workforce System and Libraries Resources  Reemployment Works! (http://reemploymentworks.workforce3one.org) Community of Practice (CoP) is a repository of information and resources devoted to reemployment, aimed at policymakers and practitioners. It is housed on Workforce 3 One, ETA-sponsored e-learning and information-sharing portal. Currently, the CoP features resources on workforce-library partnerships. Reemployment Works!http://reemploymentworks.workforce3one.orgWorkforce 3 One  Project Compass (http://www.webjunction.org/project- compass), an online virtual community for library staff focused on providing employment-related services and developed by WebJunction through a grant from IMLS. Project Compasshttp://www.webjunction.org/project- compass  Training and Employment Notice 50-09 on workforce-library partnerships contains many more examples of collaborations around the country. Training and Employment Notice 50-09

45. 45 Effective Partnerships between the Public Workforce System and Libraries Resources (cont’d)  IMLS workforce resources, www.imls.gov/about/workforce.shtm www.imls.gov/about/workforce.shtm  Contact information for state librarians, www.imls.gov/programs/libraries.shtm www.imls.gov/programs/libraries.shtm  Illinois workNet Workforce Professionals Pathway, http://www.illinoisworknet.com/vos_portal/advisors/en/Home http://www.illinoisworknet.com/vos_portal/advisors/en/Home  Illinois workNet page on libraries, http://www.illinoisworknet.com/vos_portal/advisors/en/Resour ces/CustomerCategories/Libraries/ http://www.illinoisworknet.com/vos_portal/advisors/en/Resour ces/CustomerCategories/Libraries/  Link to eTrain information on Jefferson County, Colorado Library Web site, http://jeffcolibrary.org/locations/eTrain.htmlhttp://jeffcolibrary.org/locations/eTrain.html

46. 46 Effective Partnerships between the Public Workforce System and Libraries Speakers’ Contact Information Janet Sten  Website: www.doleta.govwww.doleta.gov  Email: sten.janet@dol.govsten.janet@dol.gov  Phone: (202) 693-3045 Mamie Bittner  Website: www.imls.govwww.imls.gov  Email: mbittner@imls.govmbittner@imls.gov  Phone: (202) 653-4630 Oana Amaria  Website: www.illinoisworknet.comwww.illinoisworknet.com  Email: oamaria@illinoisworknet.comoamaria@illinoisworknet.com  Phone: (312) 814-3467 Mohammed Faheem  Website: www.illinoisworknet.comwww.illinoisworknet.com  Email: mfaheem@worknetncc.commfaheem@worknetncc.com  Phone: (847) 437-9425 John Ericson  Website: www.stdl.orgwww.stdl.org  Email: jericson@stdl.orgjericson@stdl.org  Phone: (847) 923-3334

47. 47 Effective Partnerships between the Public Workforce System and Libraries Speakers’ Contact Information Dianne Harmon  Email: dharmon@joliet.lib.il.usdharmon@joliet.lib.il.us  Website: www.joliet.lib.il.uswww.joliet.lib.il.us  Phone: (815) 740-2679 Dani Crane  Website: http://www.jeffcoworkforce.org/http://www.jeffcoworkforce.org/  Email: dcrane@co.jefferson.co.usdcrane@co.jefferson.co.us  Phone: (303) 271-4719 Cindy Phillips  Website: http://jeffcolibrary.org/index.htmlhttp://jeffcolibrary.org/index.html  Email: cindy.phillips@jeffcolibrary.orgcindy.phillips@jeffcolibrary.org  Phone: (303) 275-2226 Susan Flessner  Website: www.jobs4people.org www.jobs4people.org  Email: sflessner@willcountyillinois.comsflessner@willcountyillinois.com  Phone: (815) 727-4444 ext:124

48. 48 Effective Partnerships between the Public Workforce System and Libraries Submitting Questions  Please discuss your partnership successes, challenges and barriers. This is now an open chat.  To send questions only to the presenters, select Presenter from the drop-down menu before clicking the arrow button. Arrow Button Text Field Gary, where can I find today's PPT? Drop-Down Menu

49. 49 Effective Partnerships between the Public Workforce System and Libraries Share Your Ideas with Your Peers! Share your demand-driven strategic plans, models, innovations, resources, and ideas! You have the option to submit content for review by uploading the resource or providing a link to the resource.

50. 50 Effective Partnerships between the Public Workforce System and Libraries Access to Webinar Resources WEBINAR RESOURCES: Recordings and transcripts are available within 2 business days after the event.

51. 51 Effective Partnerships between the Public Workforce System and Libraries Stay Informed, Get Connected! Workforce 3 One:  Communities of Practice Communities of Practice  Recovery Clearinghouse Recovery Clearinghouse  Live and Archived Webinars Live and Archived Webinars  Podcasts Podcasts  Monthly Newsletters Monthly Newsletters  Thousands of User-Generated Resources! Thousands of User-Generated Resources! For more information about the Workforce Investment System:  Visit www.careeronestop.orgwww.careeronestop.org  Call 1-877-US2-JOBS

52. 52 Effective Partnerships between the Public Workforce System and Libraries www.workforce3one.org