1. Chapter Chair Report May 17 th 2016 Willowdale Baptist Church WELCOME!

2. 2 AGENDA Chair’s Report and DrawsTitus Election of Board………Titus Audited Financial Report…………Glen Simpson Appointment of Auditor /Audit Type COMTECH Changes & Direction…John Mach Bell Presentation………………Kerry Arbour President’s Report…………..,,Patte Seaton

3. 3 What is Chapters Role in BPG Care of the Membership –Recruiting –Renewing –Communicating Meetings Newsletters / emails Answering Questions Escalation / Referral –How well do we do: Survey ? Patte will address Corporate Issues I’ll briefly look at chapter issues

4. 4 Survey Response Satisfaction with services………………………. 99% Met expectations……………………………..…. 91% Organization appropriately represents needs.. 100% Chapter Initiatives largely in response to verbatims –Focus on Recruiting –More Member Meetings in 2016 Return to Barrie, Oshawa & Mississauga Other chapter Initiatives: Communication –More frequent email Bulletins on items of interest –Improved 2 way communication Local and Toll Free number consolidation of voice and email New email program enables replies better error identification

5. 5 2016 Focus on Membership Membership as of December 2015 3153 Current Membership May 11th3240 Contacted 286/400 Terminated members 27 New Members since October 2015: 66 Other losses 72 Currently there are 543 members who have failed to renew for 2016 who we’ll have to call inspite of notice and reminders.

6. 6 Membership Trend 2011-2015

7. 7 Focus on Growth in 2016 It is hard to recruit and retain members? Special Committee to Focus efforts new players/ideas. Several Initiatives –Attended TCV meetings in Oakville, Fieldway, Brampton –Contacting inactive members from the past 5 years –Attended COMTECH AGM –Attended UNIFOR Ontario Communications Council –CONTEST Results - Draw prizes Future –New ideas to engage members in recruitment give us your suggestions but most importantly help us recruit.

8. 8 The 2016-2017 Slate of Directors The National Board consists of up to 20 Directors We strive for a balance between Ontario and Quebec that is reflective of our membership distribution Ontario: Patte Seaton, Michelle Pilon, Gayle Duchene, Diane Holgate, Sue Dawes, Marg Eades, Dave Palmer, Peter Dilworth, Denis Henry Québec: Daniel McDonald, Denis Marquis, Carol Lacroix, Raynald Wilson, Hélène D. Lefebvre The 6 Chapter Chairs (3 Ontario, 3 Québec) are Directors on the National Board and are elected by the membership of their respective Chapter.

9. 9 Approval of the 2016-2017 BPG Board of Directors MOTION The BPG membership renews Daniel McDonald, Patte Seaton and Marg Eades for an additional two-year term and elects the following new Directors as recommended by the current BPG Board for a two year term: Ontario: Michelle Pilon, Diane Holgate, Denis Henry Québec: Denis Marquis, Carol Lacroix, Raynald Wilson, Hélène D. Lefebvre Seconded:

10. 10 Chapter Chair Election Since there were no nominations for chapter chair so the current chair is declared elected by acclamation for another 2 year term to 2018.

11. 11 Corporate Board Patte Seaton will introduce full board and their activities in a new environment at both Bell and Government At Bell –New CFO /New HR VP –Folks we engage with on an ongoing basis are still the same Government Advocacy –New Government –New Ministers –New Policies –Same concerns Pension & Bankruptcy Legislation

12. 12 Current Chapter Board Glen Simpson – Treasurer Kathy Stoddard – Assistant Treasurer Cathy Vendramin – Secretary / Sustainability / Recruiting Camie Tang-Chang – Sustainability / Recruiting Dave Milne – Database Coordinator Sharon Macintosh– Member Contact Prime Al Bowcott – Past Chair, Newsletter Editor Jim McColl – Newsletter Production Past past chair Phil Thomson – Chapter Webmaster Marianne Goreki – Membership Support –Welcome, Condolence, Renewal Alice Gould – Meeting Coordinator (WE NEED REPLACEMENT) Bruce Armstrong – Director at Large - Meeting Promotion Mike Nicoloff – Recruiting Committee / Database Backup John Bell – Recruiting Committee Prime Don Smith -Director at Large Dave Barrett -Director at Large past Database Prime Pam FoxDirector at large Recruiting Committee

13. 13 Questions Any concerns or questions about operation of chapter ? We asked you to submit questions if you had any both online and here today. Nothing Online except telephone pole question Anything Here ?

14. 14 Treasurer’s Report Glen Simpson has been our Treasurer for six years. He is assisted by Kathy Stoddard who receives and records payments. Glen will present the audited Financial Statements which have been approved by the BPG Board.