1. Summary and Observations Deborah von Hapsburg, Ph.D.

2. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ Goal 1: To allow students to explore how the course on the human dynamics of hearing loss has impacted his/her philosophy of practice Goal 2: To review the important concepts of the course in Human Dynamics of Hearing Loss Goal 3: To continue practice using skills in mindful listening, reflection, and motivational interviewing, through the use of role-play Goals

3. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ 1.Fill out the PPOS Questionnaire, 2.Answer the Questions on the Student Handout 3.Discuss in Class. 4.How has your definition of person centered practice changed after participating in this course? Class Activity 1

4. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ Encounter & Third Party Disability Models

5. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ Patient-Centered Tools

6. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ The Hidden Tool: Ethnography

7. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ Knowing -in- action Surprise Reflection -in- action Experi- mentation Reflection -on- action Model of Reflection: Schön Schön, 1987

8. Overskrift maks 2 linjer Audiologist Perspective Emotional Intelligence 1.Is there emotional content in this statement? 2.What is the emotion and or its implications? 3.My client may be feeling _________________. This makes me feel _________________. And so my impulse is to respond ____________. Mindful Listening Being Mindful Hearing Selecting and Organizing Information Interpreting Communication Responding Remembering

9. Overskrift maks 2 linjer Kurtz, S., Silverman, J., Bensons, J. Draper, J.(2005). Marrying content and process in clinical method teaching: Enhancing the Calgary-Cambridge Guides. Academic Medicine,78(8),802-809. Calgary-Cambridge Consultation Guide- BASIC TASKS

10. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ 1.Motivational Interviewing is a patient-centered counseling approach. 2.Lack of motivation on a patient’s behalf, (resistance to change or ambivalence) is seen as a state that is open to change. 3.Motivation to change a behavior is viewed as a state of readiness for change that is situational and may fluctuate depending on situation. 4.The main focus of Motivational Interviewing is to facilitate behavior change by helping patients to explore and resolve their ambivalence about behavior change. 5.Motivational Interviewing is a protocol that can be used to increase patient adherence to audiologic recommendations. Motivational Interviewing - Foundations

11. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ R - Resist the righting reflex: Roll with Resistance U - Understand your client’s motivation: Develop Discrepancy L - Listen to your client: Express Empathy and Avoid Argumentation E - Empower your client: Self-Efficacy Principles of MI - RULE

12. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ 1.Ambivalence about change is normal. 2.Change is non-linear. 3.Readiness is not static. 4.Attend to readiness in your work. 5.Create a collaborative and empathic environment in which to engage patients in change. Readiness for Change - Summary

13. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ The Operational Model

14. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ My World (Ages 4-10)

15. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ ”Oscar and the Steins” Class Activity 2: What is Patient-Centered Care

16. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ “Claire, Adam and his Mum” Class Activity 3: What is Patient-Centered Care

17. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ “Joe, Bill and Dallett” Class Activity 4: What Does It Mean to Live Well with Hearing Loss?

18. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ 1.See Handout for Role Play Activity 2.After Students have had a chance to Role Play watch the following Theater Session. 3.Answer the Questions on the Handout Class Activity 5: Role Play (See Handout)

19. Overskrift maks 2 linjer Level 1: Underoverskrift Level 2: Brødtekst Level 3: Bulletbrødtekst Level 4: som level 3 men uden bullet For at skifte niveau, klik på ’forøge listeniveau’ eller ’mindske listeniveau’ 1.Take some time to reflect on what you have learned in this course. If your methods are the expression of your philosophy, how would you describe your own philosophy of practice now? 2.How do your current methods differ from those reported at the start of this class? 3.What changed for you in terms of your philosophy? Why? Reflection Moment