1. www.bud.hu Click to edit Master title style BUDAPEST Airport www.bud.hu Pax Fax Survey – 2010 Q1 Presentation of Results

2. www.bud.hu Research Framework Face-to-face interviews at gates - T1, T2A &T2B Departing Passengers (originating and transfer) Interviews in Hungarian, English, Romanian, Russian and German Interviewing 06 45 to 21 00 hours, incl. weekends No. of interviews: 1400 interviews in every quarter (except 2009 Q1: 800 interviews) Quota for interviews by numbers associated with each destination The goal of the survey is to examine the composition of passengers and to get detailed information about evaluations of Budapest Airport facilities

3. www.bud.hu Passengers’ profiles - Conclusions The socio-demographic composition of passengers in Q1 2010 is similar to that of last year: People with a higher social status prove to be over- represented On the whole, the majority of passengers using Budapest Airport are foreign citizens, though terminals do differ mainly with regard to citizenship The proportion of Hungarian passengers is greatest at T1, correlating with the usage of discount airlines; their rate increased in the first quarter of 2010 compared to in preceding quarters During the last year, passengers at T2A/B terminals enjoy a higher social status in comparison with T1 due to there being a lower number of Hungarians. In Q1 2010, the rate of people with a higher social status increased at T2B among Hungarians, too - while it showed a decrease at T1 also among foreigners

4. www.bud.hu The proportion of Hungarian passengers increased at T1 Citizenship of passengers, 2010 Q1 Base: total sample T2B Means: significant difference! T1 T2A Rate of Hungarians

5. www.bud.hu Base: total sample Passengers of T2A/B terminals enjoy a higher social status in comparison with ones at T1 Definition of categories: A: College/university or PhD degree, with a standard of living a little, or a lot, higher than the average B: College/university or PhD degree, with an average standard of living; Grammar/trade school, with a standard of living much higher than the average C: College/university or PhD degree, with a standard of living lower, or much lower than the average; Technical-trade/grammar school, with an average standard of living, or one a little higher than the average D: Trade/grammar school, with a lower, or a much lower standard of living than the average; Primary school, with a little, or a lot higher than average living standard E: Technical school; with a lower than average standard of living Socio-economic groupings, 2010 Q1 A+B Means: significant difference!

6. www.bud.hu Base: total sample In Q1 2010, the rate of people with a higher social status increased at T2B among Hungarians too – while it shows a decrease at T1 also among foreigners Socio-economic groupings among Hungarians and foreigners Means: significant difference! Hungarians Foreigners A+B C+D+E T1T2AT2B

7. www.bud.hu Passengers still have notable amounts of experience regarding Budapest Airport T1 T2A Base: total sample, 2009 T2B Number of flights in the last 12 months from Budapest Airport, 2010 Q1 Means: significant difference!

8. www.bud.hu Even if it is not business trips that were most common in this period, the amount of such trips is quite significant at T2 terminals Reason for one’s trip today, 2010 Q1 T1T2AT2B Means: significant difference! Base: total sample

9. www.bud.hu Due to the higher proportion of business trips more people were travelling alone compared to in the summer period Base: total sample Number in the travelling group, 2010 Q1 Average number in the travelling group Significantly higher compared with 2010 Q1

10. www.bud.hu Base: total sample At T2A/B, online ticket purchasing via an airline’s website is significant, though this did not show an increase for Q1 2010 How did you purchase your ticket? T1 T2A T2B Significantly higher compared with 2010 Q1 Significantly lower compared with 2010 Q1