1. Online Banking

2. Learning Objectives To learn how society has been affected by online banking

3. What main ‘services’ do customers get from online banking? There are others….

4. Transfer Money You can move money from one account to another (even internationally)

5. Apply for loans / mortgages The website can see if your eligible for a loan and can afford the payments.

6. Pay Bills You can pay Credit Card Bills / Utility Bills very easily.

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8. What Hardware is needed for online banking? – Customers Side What is the most essential thing you will need to go on the internet?

9. What Hardware is needed for online banking? – Customers Side Now to connect to the internet?

10. What Hardware is needed for online banking? – Company Side How will the company run the a website?

11. What Hardware is needed for online banking? – Company Side Wireless will be too slow, with all the data, so how will the company connect their network?

12. What Hardware is needed for online banking? – Company Side With all these cables a simple router won’t have enough ports.

13. What Hardware is needed for online banking? – Company Side What could they use to protect their data from hackers?

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15. What software is needed for the client? How will the client view an online bank?

16. What software is needed for the company? Websites are hard to create, what could the company use to help them? A web authoring IDE Integrated Development Environment

17. What software is needed for the company? How will they protect themselves from hackers? HARDWARE IS BETTER FOR THIS!!

18. Task – Page 36

19. What security issues are associated with online banks? Hackers

20. What security issues are associated with online shopping? Identity Theft

21. What security issues are associated with online banks? How can companies protect your data? Encryption

22. What security issues are associated with online shopping? Pharming Phishing Spyware

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24. Can close down branches, or hire less staff (save money). Advantages to the Banks

25. Easily contact customers about offers / information. Advantages to the Banks

26. Being open for business 24/7: Means customers can do what they need at a convenient time. The alternative would be for banks to open all day. Advantages to the Banks

27. Disadvantages to the Banks Start up cost – businesses will normally need to pay out a lot of money to have their websites professionally designed and developed.

28. Disadvantages to the Banks Website downtime – if the website goes down, no one will be able to do banking – this could cause loss of money / give bad reputation.

29. Personal touch – no personal contact with the customers can drive people away. Disadvantages to the Banks

30. Online Fraud – a lot of online fraud, means there is a risk of losing money with phishing and pharming.

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32. Some online ‘e-accounts’ are free to setup so customers can make a small saving. Some accounts require a monthly fee. Advantages to the Banks

33. Customers can bank at a convenient time for them. Advantages to the Customers

34. Customers can bank at a favorite bank. even when they are miles away. Advantages to the Customers

35. Customers can shop around for loans, insurance, mortgages etc really easily. Advantages to the Customers

36. The Internet allows customers to look at a wide banks all around the world. Advantages to the Customers

37. Security concerns surrounding the financial information that is stored about customers Disadvantages to the Customers

38. concerns over what information banks are storing about customers. Disadvantages to the Customers

39. Task – Page 38