1. UNDERSTANDING EFFECTIVE COMMUNICATION TECHNIQUES Reminder: student learning activities are at the end of this power point.

2. COMMON CORE/NEXT GENERATION SCIENCE STANDARDS ADDRESSED  WHST.6 ‐ 8.1-Write arguments to support claims with clear reasons and relevant evidence. (MSLS2 ‐ 4)  SL.8.1-Engage effectively in a range of collaborative discussions (one ‐ on ‐ one, in group’s, and teacher ‐ led) with diverse partners on grade 8 topics, texts, and issue’s, building on others’ ideas and expressing their own clearly. (MS ‐ LS2 ‐ 2)  SL.8.4-Present claims and findings, emphasizing salient points in a focused, coherent manner with relevant evidence, sound valid reasoning, and well ‐ chosen details; use appropriate eye contact, adequate volume, and clear pronunciation. (MS ‐ LS2 ‐ 2)  SL.8.5-Include multimedia components and visual displays in presentations to clarify claims and findings and emphasize salient points. (MS ‐ LS3 ‐ 1),(MS ‐ LS3 ‐ 2

3.  Cluster Content Standard: The student will demonstrate competence in the application of leadership, personal growth and career success skills necessary for a chosen profession while effectively  CS.01.02. Performance Indicator: Relationships: Build a constituency through listening, coaching, understanding and appreciate  CS.01.02.04.a. Identify characteristics of effective teams CAREER CLUSTER – AGRICULTURE, FOOD AND NATURAL RESOURCES

4.  Who in your opinion are effective public speakers? Why?  Why is feedback important to a public speaker?  What are non verbal cues and why are they important? BELL WORK

5. Action language Context Decoding Feedback Filtering Interference Nonverbal cues TERMS Nonverbal communication Object language Paralanguage Scanning Sign language Skimming

6. WHAT IS COMMUNICATION? We have two ears and one mouth because we should listen twice as much as we speak. Only when we listen do we have anything worthwhile to say. As a leader you will be judged by the words you speak. Lincoln said, “It is better to be silent and be thought a fool than to speak and leave no doubt.”.

7. EFFECTIVE COMMUNICATION!  If your want your words to have influence speak with economy. Use the minimum number of words necessary to convey your thoughts.  Don’t be so vain as to think others will always be interested in your words!

8. LEADERSHIP Leaders are most interested in asking questions about others than they are talking about themselves. If you find yourself more interesting than other people, then soon you will be the only person who will listen to you.

9. 1. Identify the techniques of effective communication. 2. Discuss effective feedback. 3. Examine ways to improve communication. 4. Explain the types of nonverbal cues. STUDENT LEARNING OBJECTIVES

10.  Effective skills in listening, speaking, writing, and reading enhance your communication abilities. WHAT CAN BE DONE TO BECOME A MORE EFFECTIVE COMMUNICATOR?

11.  Effective listening skills are important in communication. 1. Listen with a purpose or interest. Know why you are listening and what you are listening for. 2. Identify listening cues, introduction, main idea, examples, details, and conclusion. 3. Recognize common patterns of organizing information. 4. Concentrate on the message rather than the speaker. WHAT CAN BE DONE TO BECOME A MORE EFFECTIVE COMMUNICATOR?

12.  There are three important steps to follow in effective speaking. 1. Select the message to match the receiver. 2. Organize the message in a pattern the receiver will recognize. 3. Use proper technique in delivering the message. WHAT CAN BE DONE TO BECOME A MORE EFFECTIVE COMMUNICATOR?

13.  Effective reading skills will improve your ability to communicate. 1. Scanning: is the process of locating specific detail mixed with other material in text. 2. Skimming: is reading to determine only the main idea. 3. Summarizing: is putting all the writer’s ideas into your own words. WHAT CAN BE DONE TO BECOME A MORE EFFECTIVE COMMUNICATOR?

14.  Developing good writing skills is the foundation of effective communication. WHAT CAN BE DONE TO BECOME A MORE EFFECTIVE COMMUNICATOR?

15.  Plan your writing by asking yourself the following:  Who is the audience?  What is the purpose?  What do I want to say?  How should I organize the information?  What examples will help my audience, remember the main points?  What is the most effective format? WHAT CAN BE DONE TO BECOME A MORE EFFECTIVE COMMUNICATOR?

16.  When writing?  Remember the five “w’s”;who, what, when, where, and why. WHAT CAN BE DONE TO BECOME A MORE EFFECTIVE COMMUNICATOR?

20.  An important tool for maintaining total communication is the proper use of feedback. WHY IS EFFECTIVE FEEDBACK IMPORTANT?

21. 1. Feedback: is the way the receiver responds to the message the sender is expressing. 2. Filtering: is the group of perceptions that a message passes through when it is being exchanged. WHY IS EFFECTIVE FEEDBACK IMPORTANT?

22. 3. Total communication: exists when the exact information the sender intends to convey is understood completely by the receiver. 4. Individuals interpret messages using their perceptions, including their values, needs, feelings, and experiences. WHY IS EFFECTIVE FEEDBACK IMPORTANT?

23.  The object of feedback is to report to the sender what the receiver sees, hears, and feels toward the transmission. WHY IS EFFECTIVE FEEDBACK IMPORTANT?

24.  Interference: is anything that is or could be a blockage in the communication process. HOW CAN COMMUNICATION BE IMPROVED?

25.  Interference may come from sources outside the receiver (noise in the classroom), or it may come from the receiver (not paying attention or doing another activity). HOW CAN COMMUNICATION BE IMPROVED?

26.  There are three major ways to improve communication. 1. Improve perception: put yourself in the other person’s position and assume his or her emotions and separate the facts from opinions. 2. Improve the physical process of communication by providing feedback, improving, listening and speaking skills, and simplifying language. 3. Improve relationships by building trust and confidence. HOW CAN COMMUNICATION BE IMPROVED?

28.  Nonverbal communication: is exchanging information without the use of words. WHAT ARE EXAMPLES OF NONVERBAL CUES IN COMMUNICATION?

29.  Nonverbal cues: are the signals we use to tell others about our emotional state, our attitudes, and information about ourselves. WHAT ARE EXAMPLES OF NONVERBAL CUES IN COMMUNICATION?

30.  There are four major forms of nonverbal cues. a. Sign language includes forms of communication that take the place of spoken words (head movements, shoulder shrugs, etc.). WHAT ARE EXAMPLES OF NONVERBAL CUES IN COMMUNICATION?

31.  There are four major forms of nonverbal cues. (continued) b. Action language: includes action or body movements that transmit a specific meaning. c. Paralanguage: is vocal sounds that influence the expression of spoken words. d. Object language: includes physical items that convey messages. WHAT ARE EXAMPLES OF NONVERBAL CUES IN COMMUNICATION?

32.  There are six commonly used nonverbal cues:  eye contact  facial expressions  distance  tone of voice  appearance  body movements. WHAT ARE EXAMPLES OF NONVERBAL CUES IN COMMUNICATION?

34.  Which skills will enhance your communication abilities?  Identify the steps to becoming an effective speaker.  Compare and contrast skimming, scanning, and summarizing.  Identify the five levels of communication. REVIEW/SUMMARY

35.  What questions should you ask yourself when planning your writing?  What are the five “w’s”?  List and explain the five levels of feedback.  List the three major ways to improve communication.  What are non-verbal cues? REVIEW/SUMMARY

36. THE END!

37.  Sample tests are available under the Lesion Plan tab. STUDENT LEARNING ACTIVATES

38. Crying because they are in trouble with their parents. Disappointed because he/she didn’t make the team.Angry because his/her best friend is not talking to them.Surprised because he/she saw another student doing something that is agents the rules. Nervous because he/she just moved to your neighborhood form some where far away.

39. Name:__________________________ Identify the message that each of these facial expressions are displaying.

40. Name:__________________________ Identify the message that each of these facial expressions are displaying. Happy Sad Worried upset Misgiving Angry KEY

41. JEOPARDY Communications

42. What is communication Techniques of effective communication Writing How can communication be improved? Nonverbal 10 20 30 40 50

43.  “We have two ears and one mouth because we should ______ _____ as much as we _____.” QUESTION 1-10

44.  “We have two ears and one mouth because we should listen twice as much as we speak.” ANSWER 1-10

45.  Who said “It is better to be silent and thought a fool then to speak and leave no doubt.” QUESTION 1-20

46.  President Abraham Lincoln said “It is better to be silent and thought a fool than to speak and leave no doubt.” ANSWER 1-20

47. To communicate effectively you should use the _______ number of words necessary to convey your thoughts. QUESTION 1-30

48.  To communicate effectively you should use the _______ number of words necessary to convey your thoughts. ANSWER 1-30

49.  As leaders should you talk about yourself, or ask questions about other people? QUESTION 1-40

50.  “Leaders are more interested in asking questions about others than they are talking about themselves.” ANSWER 1-40

51.  What happens when we find ourselves more interesting than other people? QUESTION 1-50

52.  “If you find yourself more interesting than other people, then soon you will be the only person who will listen to you.” ANSWER 1-50

53.  To be a good communicator you need to have effective skills in _________, ________, _______, and _______. QUESTION 2-10

54.  To be a good communicator you need to have effective skills in listening, speaking, writing, and reading. ANSWER 2-10

55.  When listening what cues should you listen for? QUESTION 2-20

56.  “Identify listening cues, introduction, main idea, examples, details, and conclusion.” ANSWER 2-20

57.  What are the three important steps to follow when speaking effectively? QUESTION 2-30

58. 1.Select the message to match the receiver. 2.Organize the message in a pattern the receiver will recognize. 3.Use proper technique in delivering the message. ANSWER 2-30

59.  What are the three sills that you should have for effective reading? QUESTION 2-40

60. The three skills that you should have for effective reading are: 1.Scanning 2.Skimming 3.Summarizing ANSWER 2-40

61.  What is the foundation of effective communication? QUESTION 2-50

62.  Good writing skills is the foundation of effective communication. ANSWER 2-50

63.  Name four of the six questions, that you should ask yourself when planning your writing. QUESTION 3-10

64. The six question you should ask when planning your writing are: 1.Who is the audience? 2.What is the purpose? 3.What do I want to say? 4.How should I organize the information? 5.What examples will help my audience remember the main point? 6.What is the most effective format? ANSWER 3-10

65.  When writing what should you remember? QUESTION 3-20

66.  When writing you should remember the five “W’s” ANSWER 3-20

67.  What are the five “W’s” QUESTION 3-30

68. The five “W’s” are: 1.Who 2.What 3.When 4.Where 5.And Why ANSWER 3-30

69.  Name two of the four patterns you can use to organize you information. QUESTION 3-40

70. The four patterns are: 1.Chronological order 2.Order of importance 3.Comparison and contrast 4.Cause and effect ANSWER 3-40

71.  Why is writing so important? QUESTION 3-50

72.  Good writing skills are the foundation of effective communication. ANSWER 3-50

73.  What is feedback? QUESTION 4-10

74.  “Feedback is the way the recover responds to the message the sender is expressing.” ANSWER 4-10

75.  What is interference? QUESTION 4-20

76.  “Interference: is anything that is or could be a blockage in the communication process.” ANSWER 4-20

77.  What are the three major ways to improve communication? QUESTION 4-30

78. The three major ways to improve communication are: 1.Improve perception 2.Improve the physical process of communication. 3.Develop a relationship of trust and confidence. ANSWER 4-30

79.  Where are the two places that interference can come from? QUESTION 4-40

80. The two places that interference can come from are: 1.Outside the receiver  Noise 2.Inside the receiver  Not paying attention or doing other activates. ANSWER 4-40

81.  How can you improve perception? QUESTION 4-50

82.  You can improve perception by trading places with the receiver. Put yourself in their shoes and assume their emotions. ANSWER 4-50

83.  What is nonverbal communication? QUESTION 5-10

84.  Nonverbal communication: is exchanging information without the use of words. ANSWER 5-10

85.  What are nonverbal cues? QUESTION 5-20

86.  Nonverbal cues: are the signals we use to tell others about our emotional state, our attitudes, and information about ourselves. ANSWER 5-20

87.  Name three of the four major nonverbal cues. QUESTION 5-30

88. The four nonverbal cues are: 1.Sign language 2.Action language 3.Paralanguage 4.Object language ANSWER 5-30

89.  Name for of the six commonly used nonverbal cues. QUESTION 5-40

90. The six commonly used nonverbal cues are: 1.Eye contact 2.Facial expressions 3.Distance 4.Tone of voice 5.Appearance 6.Body movements ANSWER 5-40

91.  Name each facial expression. QUESTION 5-50

92. ANSWER 5–50 Happy Sad Upset Worried Misgivings Angry