1. Avoiding Disaster A Practical Guide for Backup Systems & Disaster Recovery Planning

2. Presenters 2 Dar Veverka VP of Technology LIFT @DarVeverka Andrew Ruginis Director of IT, Chicago Architecture Foundation @sinigur Twitter Tag: #15NTCdisasterguide Collaborative Notes: http://po.st/f34tsQhttp://po.st/f34tsQ

3. Avoiding Disaster 3 Disaster Recovery Backups Wrap Up

4. Tales of Disaster & Mayhem! 4

5. What Is Disaster Recovery?  Procedures & Policies That Get Your Tech Infrastructure Back Online After a Disaster  Disasters Can Vary In Size & Type  Key Part of Business Continuity & IT Service Continuity (ITSC)  Backup/Restores Often a Central Piece 5

6. ITIL & Disaster Recovery  ITIL – Information Technology Infrastructure Library  Set of practices for IT that focuses on aligning IT services with the needs of the business  DR falls under Service Design module, specifically ITSCM 6

7. I Love It When a Plan Comes Together  DR Plans can be 5 – 100 pages – wide variation  Can be IT specific or included in company-wide one  May have specific reqs from your org’s auditors  DR Plan Top Ten 7

8. 8 Good Basic Plan Outline Better Plan for All IT Infrastructure Best Plan as Part of Larger BC Initiative

9. Nuts & Bolts - Who  Small Org – Might just be you!  Medium Org – Small DR team of techies  Large Org – Decide on you key plays & have room for alts  Don’t forget your IT Vendors  Ideally part of a larger Business Continuity Team for your Org 9

10. Nuts & Bolts – What  Business Impact Analysis (BIA)  Involves risk assessment for org & depts.  What do you need available now? 12/24/48 hours later?  RTO & RPO  Heads into backup territory 10

11. 11 Good List of Items to Restore in Order Better Structured Plan - Order of Recovery with Priority Levels Best Detailed Order of Recovery w/Time Frames & SignOff from Exec Team

12. Nuts & Bolts - Where  Hot Site, Warm Site, Cold Site, No Site- Which is Right?  Get Creative!  7 Tiers of Data Recovery Model 12 Recovery Cost Tier 1Tier 7

13. Nuts & Bolts - How  How Much Will It Cost?  How Long Will It Take?  How Will You Start? 13

14. Practice Makes Perfect 14

15. The Damn Thing’s Out of Date and No One’s Ever Tested It!  DR planning often gets stuck at the big picture level  The devil’s in the details  The worst time to find out what process details you are missing is during a live DR incident  Practice, practice, practice – and don’t forget to make sure your MPS has too! 15

16. 16 Good Practice Restoring the Most Critical Data Needed for DR Better Practice Restoring All Data & Servers Needed for DR Best Practice Entire DR Plan, End to End

17. The Cloud  We store everything in the cloud as our DR plan….what could possibly go wrong?  Time & Bandwidth Issues  Cloud-Based DR Services 17

18. Geography of Disaster  Non-redundant data centers of doom  50 mile rule is now the 500+ mile rule  We’ll just go mobile and run DR from home!  Needs of key DR team members during an incident 18

19. Getting Buy-In 19

20. Avoiding Disaster 20 Disaster Recovery Backups Wrap Up

21. Backups & ITIL  Backups fall under Information Technology Operations Management -> Operations Control  While ITIL often useful, not so much here  Useful as it relates to DR/BC 21

22. Tapes & Disks & Cloud Storage, Oh My! 22

23. We’re Back to the What  How do you decide what to backup?  Feeds into the Nuts & Bolts of DR  Best Practices 23

24. Good Critical Systems Backed Up & Selection List w/DR Docs Better Critical Systems Evaluated Qtrly, Selection Lists Checked Qtrly Best All Systems Regularly Evaluated for Backups, Selection Lists Updated on Every Change 24

25. I Could Have Sworn We Had That Backed Up….  Is anyone monitoring the backups?  Is anyone testing the backups?  Has anyone checked the selection lists lately?  Backup Retention 25

26. Cloudy Days  Yay O365! Yay Box! Wait – do I need backups for those?  Onsite Server/NAS cloud backup vendors  How do I choose? 26

27. Avoiding Disaster 27 Disaster Recovery Backups Wrap Up

28. TIPS!  Test Your Backups & Your DR Plan!  Find a DR Buddy  Make Your DR Plan a Priority – Update Annually  Don’t Wait for a Disaster Before Getting Out in the Weeds on Your Plan  Make Sure Your Team/Vendors Know the Plan & Can Do It  Communications are key 28

29. Resources & References  http://searchdisasterrecovery.techtarget.com/Disaster- recovery-and-business-continuity-planning-templates- Free-downloads - Lots of free templates http://searchdisasterrecovery.techtarget.com/Disaster- recovery-and-business-continuity-planning-templates- Free-downloads  http://www.drj.com/ - Free white papers, webinars, articles, sample plans, etc. Requires registration http://www.drj.com/  Many universities have published DR plans  http://www.pwc.com/th/en/assets/emg/bcp-checklist- thai.pdf - very basic DR checklist- good starting point http://www.pwc.com/th/en/assets/emg/bcp-checklist- thai.pdf  Major vendors like Sungard – white papers, misc resources 29

30. Q & A 30 Dar Veverka dveverka@liftcommunities.org @DarVeverka Andrew Ruginis aruginis@architecture.org @sinigur Twitter Tag: #15NTCdisasterguide Collaborative Notes: http://po.st/f34tsQhttp://po.st/f34tsQ Session Evaluation: http://po.st/UwEAsshttp://po.st/UwEAss