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Inspiring healthier. UHC Value UHC California CA PortfolioUPDATES Specialty Member Tools Broker & GA Resources News Room © 2016 United Healthcare Services, Inc. Demos UHC4Me Digital Broker Tool Follow us Find us Better Cost Control Better Health Better Experience Working together to build health ownership step by step begins with these core strategies: UHC Value MARKET USACalifornia Members45,765,0003,587,297 Providers843,00696,564 Hospitals5,645363 Employees200,00012,000 Employee Engagement Implementation Support Plan Administration Clinical/Rx Integration Quality and Cost Transparency Wellness Rewards Innovative Plan Designs Value-based Provider Networks Flexible Cost-sharing Approaches Inspiring healthier. To enable hyperlinks view this tool in presentation mode. UnitedHealthcare partners with the top brokers in the market and helps them grow their business. Our approach is driving unmatched results: Just Announced! Click Above
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Inspiring healthier. UHC Value UHC California CA PortfolioUPDATES Specialty Member Tools Broker & GA Resources News Room © 2016 United Healthcare Services, Inc. Demos UHC4Me Digital Broker Tool Follow us Find us Inspiring healthier. Insurance & Managed Care since 2010 Claims-Processing Accuracy since 2012 Customer Satisfaction Dental & Vision Happiest Company in 2016 National Quality Recognition: National Solutions Multi-state and out-of-state cases solutions No 51% majority requirement Universal enrollment spreadsheet Largest national carrier with the largest network Realistic Underwriting No DE9c’s for 10+ eligible Alongside staff model (slice) Only 5 CA employees to UHC A net 60% participation 1099’s are eligible Individual on/off the exchange is a valid waiver California Differentiators Pricing Consistency Our average quarterly adjustment since January 2014 HMO: -0.3% PPO : +0.4% Customer Satisfaction From 6 th to 2 nd for MEDICAL in J.D. Power survey Value-adds No fee COBRA, FSA & POP (down to 2 members) 24 hour nurse line access Care24 program, number is on ID card Fitness Reimbursements Included $480 per household UHC Affiliation with ACEC -- More info here.here UHC customers are served locally by our West Region service center located in Chico, CA. Our team there is outstanding and they deliver impressive results. UHC California Auto Adjudication 83 % 1 st Call Resolution Member Satisfaction Claims Accuracy 92 % 95 % 99 %
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Inspiring healthier. UHC Value UHC California CA PortfolioUPDATES Specialty Member Tools Broker & GA Resources News Room © 2016 United Healthcare Services, Inc. Demos UHC4Me Digital Broker Tool Follow us Find us Search Now Select Plus FULL PPO 100,000+ physicians and 303 hospitals Search Now Core NARROW PPO 75,000+ physicians and 295 hospitals Search Now Signature FULL HMO 48,000+ physicians and 210 hospitals Search Now Advantage NARROW HMO 28,000+ physicians and 153 hospitals Search Now Alliance NARROW HMO 23,000+ physicians and 127 hospitals Search Now Focus NARROW HMO 14,000+ physicians and 110 hospitals Choice Simplified Portfolio Our Premium Designation Program ranks providers on quality & cost efficiency: 35% are “Tier 1” in CA35% are “Tier 1” in CA 65% of members go Tier 165% of members go Tier 1 9.6% savings is generated!9.6% savings is generated! CoverageNetworksFlexible Plans Networks and Plans CA Portfolio 98% Access Ask your AE for group-specific network comparisons.
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Inspiring healthier. UHC Value UHC California CA PortfolioUPDATES Specialty Member Tools Broker & GA Resources News Room © 2016 United Healthcare Services, Inc. Demos UHC4Me Digital Broker Tool Follow us Find us 12,000,000 members served Package Savings $2.00 PEPM Fast Facts Voluntary down to 1 enrolled with no employer contribution Costco is in-network! National UHC Network 12,000,000 members served Package Savings $2.00 PEPM Fast Facts Voluntary down to 1 enrolled with no employer contribution Costco is in-network! National UHC Network Dental Vision SERVING MEMBERS FOR OVER 15 YEARS Life & LTD Network Search ► Network Search ► The most important factor when purchasing ancillary coverage for employers is convenience. The second is price. UHC Specialty Approach Streamlined administration Single point of contact for all lines Integrated member tools Perpetual multi-line discount (Package Savings) Marisa Luz Account Executive (952) 406-5033 Marisa.luz@uhc.com LinkedIn Profile: Click HereClick Here California Rep Specialty
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Inspiring healthier. UHC Value UHC California CA PortfolioUPDATES Specialty Member Tools Broker & GA Resources News Room © 2016 United Healthcare Services, Inc. Demos UHC4Me Digital Broker Tool Follow us Find us Utilization Industry Leading Member Tools Simplify health care for members Empower members to avoid financial surprises Give members greater peace of mind Rally Digital health Cost Estimator True Transparency Convenient Care Virtual Visits Better Information myClaims Advocate4Me Circle of Support Health4Me Mobile Application Member Tools Click Here
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Inspiring healthier. UHC Value UHC California CA PortfolioUPDATES Specialty Member Tools Broker & GA Resources News Room © 2016 United Healthcare Services, Inc. Demos UHC4Me Digital Broker Tool Follow us Find us GA SALES SUPPORT NorCal - Desi Aceves (801) 776-7005 Desi.aceves@uhc.com Desi.aceves@uhc.com SoCal - Dana Yearta (952) 406-3229 Dana.yearta@uhc.com Dana.yearta@uhc.com GA SERVICE TEAM (866) 280-1421 ga_service@uhc.com ga_service@uhc.com ORDER MATERIALS caship@uhc.com caship@uhc.com COMMISSION INQUIRIES cmasbrokercomm@uhc.com cmasbrokercomm@uhc.com SALES California AE map California AE map RENEWAL TEAM (866) 288-4993 SUBMIT A CASE casubmit@uhc.com casubmit@uhc.com REQUEST A QUOTE caquote@uhc.com caquote@uhc.com SERVICE TEAM (800) 591-9911 clientserviceoperations @uhc.com clientserviceoperations @uhc.com eSERVICES TECH SUPPORT (800) 651-5465 Resource Center UHC Together United eServices Broker Services UHC BRANDING Broker & GA Resources Commission & Bonus REFORM GUIDE
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Inspiring healthier. UHC Value UHC California CA PortfolioUPDATES Specialty Member Tools Broker & GA Resources News Room © 2016 United Healthcare Services, Inc. Demos UHC4Me Digital Broker Tool Follow us Find us Premier Broker Program UPDATES SAM Sales automation system installs groups in 48-72 hours! PEO Options Broker-friendly options through our partnership with TotalHR All Savers ® Level funding portfolio with digital wellness It’s nice to know we have someone we can count on to help us with our service. We’ve been so happy with your service and it’s given us a new perspective! Our team has been praising UHC’s great service to clients. Innovation for Brokers To learn more, talk to your AE about joining the Premier Programyour AE Maximize your partnership with UnitedHealthcare
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Inspiring healthier. UHC Value UHC California CA PortfolioUPDATES Specialty Member Tools Broker & GA Resources News Room © 2016 United Healthcare Services, Inc. Demos UHC4Me Digital Broker Tool Follow us Find us Select a County Select an Account Executive Jason Jurgill Jenna Johnson Wendy Pouliot Deannie Plemon Kevin Gaddy Kacy Kunkel Kale Derbis Dawn Quinn Rebecca Dolan Jason Jurgill Account Executive (570) 640-8688 Jason.jurgill@uhc.com LinkedIn Profile: Click HereClick Here San Francisco, San Mateo, and Santa Cruz Jenna Johnson Account Executive (925) 602-1625 Jenna.johnson@uhc.com LinkedIn Profile: Click HereClick Here Contra Costa, Alameda, and Santa Clara Wendy Pouliot Account Executive (916) 802-8200 Wendy.pouliot@uhc.com LinkedIn Profile: Click HereClick Here Central Valley Deannie Plemon Account Executive (714) 226-5420 deannie.plemon@uhc.com LinkedIn Profile: Click HereClick Here San Bernardino, Riverside and Los Angeles Counties Kevin Gaddy Account Executive (760) 942-2569 kevin.gaddy@uhc.com LinkedIn Profile: Click HereClick Here San Diego and Imperial Counties Kacy Kunkel Account Executive (949) 292-1966 kacy.kunkel@uhc.com LinkedIn Profile: Click HereClick Here Southern Los Angeles County Kale Derbis Account Executive (310) 795-3569 Kale.derbis@uhc.com LinkedIn Profile: Click HereClick Here Ventura and Los Angeles Counties Dawn Quinn Account Executive (949) 637-6473 dawn.quinn@uhc.com LinkedIn Profile: Click HereClick Here Orange County - West Rebecca Dolan Account Executive (949) 433-3768 rebecca.dolan@uhc.com Orange County - East Account Executive Search We also have two Broker Account Executives working to develop new partnerships in California Elizabeth Durand - NorCal P: 866-432-5992 ext. 64629 elizabeth_durand@uhc.com Jake Casareto - SoCal P: 866-432-5992 ext. 64518 jake_casareto@uhc.com
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