1. © 2012 Boise State University1 Know Your Program: Making decisions about your online program prior to course development Christine Bauer, eCampus Center Assistant Director Randy Magen, Director School of Social Work Jennifer Obenshain, MSW Online Program Coordinator Joelle Powers, MSW Program Coordinator

2. © 2012 Boise State University2 Fast Facts About: Boise State University, Boise State eCampus, the eCampus Center

3. © 2014 Boise State University3

4. 4 eCampus: Two Distinct Student Audiences Campus-based students Both traditional and commuter students in programs offered primarily on campus Online courses provide scheduling flexibility, online experience Fully online students Students tend to be older, with commitments such as families and/or jobs Online programs provide remote access to degrees and certificates

5. © 2014 Boise State University5 Boise State eCampus SnapshoteCampus Snapshot 2014-2015: (Su14, Fa14, Sp15)  Faculty teaching online: 350 in 38 departments  Online courses: 367 in 1,550 sections  Students who took 1 or more online: 39% or 11,369  Registrations/enrollments in online: 14.36%  Credit hours produced online: 15.53%  eCampus Academic degrees/certificates: 22  Undergraduate degree completion programs: 3  Graduate degrees: 10 Graduate certificates: 9

6. © 2014 Boise State University6 Online Programs: Collaborative Processes Academic Departments eCampus Center Marketing, Recruitment, Enrollment’ & Retention All Student Services Offices And Many Others

7. © 2014 Boise State University7 Online Academic Program Development Process Online Program Development – Program Concept – Feasibility Studies & Analysis – Preliminary Budget – Acquire Approvals Marketing & Recruitment – Communication & Marketing Plan – Recruitment & Retention Plan Online Program Design Process – A series of meetings with key faculty and eCampus Center Assistant Director to prepare for online course development Online Course Development / Production – Online courses developed by a multi-expert team a semester or two before being offered online

8. © 2014 Boise State University8 School of Social Work Bachelor’s program since 1966, MSW started in 1991 Next year anticipate 227 face –to-face MSW Students, 100 Online MSW Students, 75 BSW students LocationBSWMSW Regular ProgramAdvance Standing Full- time Part- time Full-timePart-time Boisexxx Coeur d’Alene xxXx Lewistonxxxx Twin Fallsxxxxx OnlineXXXX

9. © 2014 Boise State University9 Overview of Online Program Design Process

10. © 2014 Boise State University10 Online Program Design Process: Step 7 Online Program Specifications Online Course Template Online Syllabus Template Online Program Orientation

11. © 2014 Boise State University11 “All bathtubs use to be white, telephones black and checks green” (Johnson) All students use to sit in desks in a classroom, faculty stood in front lecturing, and courses met for the semester (or quarter) – We are freed from that model – Now we have to make some decisions that we never had to make before

12. © 2014 Boise State University12 Decisions about Program Operations -Design and inputs Curriculum -Production and outputs

13. © 2014 Boise State University13 Making Decisions No right and wrong Influences – Clarity – Consistency One program, different delivery methods – EPAS 2015 Blueprints

14. © 2014 Boise State University14 Key Decisional Areas Non-curricular – Course format – Residency requirement/synchronous sessions – Orientation – Faculty expectations – Quality assurance Curricular decisions – Course template – Syllabus template

15. © 2014 Boise State University15 No Decisions Learning activities or strategies within courses Assignments and assessment within courses

16. © 2014 Boise State University16 Practical Lessons Learned

17. © 2014 Boise State University17 Lots of Time Prior to Course Development Meetings with Faculty to decide Involving Deans and the Provost Planning scope with eCampus center 10-step process Developing a budget model State Board approval

18. © 2014 Boise State University18 Collaborate with Multiple Entities on Campus eCampus center Registrar Graduate Council Graduate College Library OIT Disability Resource Center

19. © 2014 Boise State University19 Things We Would Do Differently Identify a point person(s) and make this part of workload as soon as decision is made Hire the Online MSW Coordinator earlier in the process Delay the start date – Until more of the courses were finished with production – New EPAS standards announced – Until all course objectives were finalized – New Director in place Would not conduct much of the 10-step process over the summer Facilitate an interdepartmental meeting early on in the decision-making phase

20. © 2014 Boise State University20 Things We Would Do the Same Make course online development/teaching optional to our faculty Start small (25 admitted to first cohort “Always a work in progress” Course design model: develop, teach, revise Onboarding meetings Partnership with instructional design teams Faculty incentives Operations and 10-Step meetings

21. © 2014 Boise State University21 Questions? Thank you for attending!