1. NASA MSFC Mission Operations Laboratory MSFC NASA MSFC Mission Operations Laboratory First Contact Package for SLOSH #2 of 5 July 17th, 2012 The Operations Preparation Process

2. NASA MSFC Mission Operations Laboratory MSFC Page 2 Contents of This Briefing  Payload Operations Integration Process  Overview of POIC Flight Control Team  The increment team  On-orbit Operations Summary  Groundrules and Constraints  Payload Regulations  Flight Rules  Status Checks  Ground Command Procedures  POIWG  Contact information

3. NASA MSFC Mission Operations Laboratory MSFC Page 3 Payload Operations Integration Process L-18 to L-12 Products/Tasks: Ops Nomenclature Crew displays Ops concept Crew training Crew procedures Planning Commands and telemetry Systems interfaces POH Volume 1 PIA Ground Data Service Section Tools/Web sites: POIF Web Site PAT URC GRST Web Site L-12 to L-6 Products/Tasks: The POIF increment team Payload Regulations Flight Rules Status Checks On-orbit Ops Summary Groundrules and Constraints POH Volume 1 GDS Blank Book & POIC Services Tools/Web sites: IPV HOSC Admin Portal L-6 to L-2 Products/Tasks: Ground training Simulations POIC flight control team Best ops practices POH Volume 1 POH Volume 2 GDS CoFR Tools/Web sites: OSTPV ROOCI PIMS/EHS Voice loops TReK EPC L-2 to Real-time Products/Tasks: Real-time environment Timeline review Differences from simulations Real-time decision- making Changing roles Expectations Real-time planning Anomalies POH Volume 2 Tools/Web sites: PAR system

4. NASA MSFC Mission Operations Laboratory MSFC Page 4 POIC Flight Control Team Basic Functions

5. NASA MSFC Mission Operations Laboratory MSFC Page 5 POIC Flight Control Team (Front Room) POD – Payload Operations Director OC – Operations Controller PRO – Payload Rack Officer DMC – Data Management Coordinator PAYCOM – Payload Communications Manager TCO – Timeline Change Officer Stowage – POIC Stowage Officer LIS Rep – Lead Increment Scientist Rep IST – Integrated Support Team POD OC PRO (x2) DMC PAYCOM (x2) TCOStowageLIS RepIST

6. NASA MSFC Mission Operations Laboratory MSFC Page 6 POIC Flight Control Team (Support) POM – Payload Operations Manager APOM – Assistant POM I-POD – Integration POD PREP – Product Readiness and Enhancement for Payloads PPM – Payload Planning Manager PSE – Payload Systems Engineer RICO – Real-time Information Control Officer POM PPM (x5) PREP Team PSE POIC Safety PODF Support RICOIST I-PODAPOM Data Planner

7. NASA MSFC Mission Operations Laboratory MSFC Page 7 POIC Flight Control Team Responsibilities  POD  Provides authority and responsibility for NASA payload safety, operations, and anomaly troubleshooting  Directs the POIC FCT (Flight Control Team) in conduct of payload operations  OC  Manages timeline execution and ensures planned resources are available for NASA payload operations  Coordinates immediate responses to real-time payload safety issues, hazardous payload conditions, and anomalous situations  PRO  Coordinates use of systems resources for NASA payload facilities  Manages command uplink enablement/disablement of all personnel issuing commands through the POIC

8. NASA MSFC Mission Operations Laboratory MSFC Page 8 POIC Flight Control Team Responsibilities  DMC  Manages the integrated Ku-band downlink and coordinates ground data and video distribution and quality  Leads and coordinates data system troubleshooting  PAYCOM  Voice of “Huntsville” to the ISS Crew on S/G (Space-to- Ground) loops  Coordinates enablement of PD team members to talk on S/G with the crew  TCO  Leads and manages the real-time plan reviews  Coordinates all planning changes from the E-3 (Execution minus 3 days) plan to execution

9. NASA MSFC Mission Operations Laboratory MSFC Page 9 POIC Flight Control Team Responsibilities  POIC Stowage  Manages inventory and stowage for NASA payload operations  LIS Rep  Provides science priority guidance to the POIC FCT  Performs science reporting on behalf of OZ (ISS Research Office)  IST  The team in the HOSC (Huntsville Operations Support Center) facility responsible for the ground systems, hardware, and software  These systems provide voice communications, commanding, and telemetry POIC and all remote sites during flight and simulations

10. NASA MSFC Mission Operations Laboratory MSFC Page 10 POIC Flight Control Team Responsibilities  POM  Manages the POIC FCT to ensures implementation of ISS mission management direction to payload operations for the current increment  Coordinates non-real-time activities such as weekly planning, anomaly resolution, and management interfaces  Does not direct real-time operations  APOM  Assists the POM in management of increment operations  Coordinates the JIT (Just-In-Time) process activities to prepare for upcoming payload operations  Integration POD  Directs the PREP Team in timeline reviews and change processing  Manages the Operations Change Request (OCR) workflow

11. NASA MSFC Mission Operations Laboratory MSFC Page 11 POIC Flight Control Team Responsibilities  PPM  Builds the payload portions of the Weekly Lookahead Plans (WLP) and Short Term Plans (STP) for future weeks of the current increment  Coordinates NASA payload planning requirements with PD teams and MCC-H  PREP Team  Consists of the increment leads who worked the increment preparation, for the current increment  Reviews timelines, processes change paperwork, and is responsible for all payload plans from E-7 to E-3  PSE  Coordinates technical assessment of payload anomalies  Coordinates POIC portions of anomaly troubleshooting and resolution

12. NASA MSFC Mission Operations Laboratory MSFC Page 12 POIC Flight Control Team Responsibilities  Data Planner  Builds the DFP (Data Flow Plan), which is used to manage data and video bandwidth and system configurations  POIC Safety  Provides on-call real-time safety expertise for on-orbit situations  Reviews changes to payload products, to ensure compliance with documented safety controls  PODF Support  Coordinates contents of IPV libraries, to support procedure change processing and uplink  RICO  Maintains POIC operations products on the web

13. NASA MSFC Mission Operations Laboratory MSFC Page 13 POIF Increment Team

14. NASA MSFC Mission Operations Laboratory MSFC Page 14 The Increment Team  The increment team members (also known as “increment leads”) are those POIF positions assigned and dedicated to an increment set (e.g. Inc 35/36)  These individuals perform much of the pre-increment preparation work, and build/review increment products  The increment team moves into the POIC during increment execution phase, and coordinates timeline reviews and product updates (see PREP team in package #3)  Increment team members are representatives of the teams that staff the POIC Flight Control Team (see POIC FCT in package #3)  Note: the POIF personnel introduced in package #1 (Ops Lead, PARC, Displays contact) are assigned by payload and not by increment

15. NASA MSFC Mission Operations Laboratory MSFC Page 15 Payload Operations Director (POD)  Provides direction to the POIF increment team in implementation of approved Research Plan  Coordinates the development and approval of operations products (planning, procedures, training, etc.)  Point-of-authority for NASA payload operations to the Increment Lead MCC-H Flight Director  Programmatic interface to ISS Program increment team:  CEF (Change Evaluation Form) review/response integration  IPM (Increment Payload Manager) and LIS (Lead Increment Scientist ) interface and coordination  Becomes the POM (Payload Operations Manager) during increment operations  Responsible for POIF’s operational readiness endorsements to the ISS Research Office  First appeal route and should be contacted if you encounter any bumps in the road in the operations integration process

16. NASA MSFC Mission Operations Laboratory MSFC Page 16 Payload Planning Manager (PPM)  The Payload Planning Manager (PPM) is responsible for payload planning for the increment  By contrast, the PARC is responsible for documenting an individual payload’s planning requirements.  PPM integrates the complement of payload planning requirements, into an increment plan considering the available resources and OZ-directed priorities  Develops the NASA payload portion of the ISS Increment planning products  Increment-specific Execute Planning Gr&C (Groundrules and Constraints)  OOS (On-orbit Operations Summary)

17. NASA MSFC Mission Operations Laboratory MSFC Page 17 Payload Rack Officer (PRO)  Reviews crew procedures, payload regulations, flight rules, Engineering GL&C (Guidelines and Constraints), and planning data for the PRO team  Receives inputs from the Ops Leads for MELFI (Minus Eighty degree Laboratory Freezer for ISS), EXPRESS (Expedite the Processing of Experiments to Space Station) and WORF (Window Observation Research Facility) racks, and EXPRESS Logistics Carriers, and ensures payloads are properly integrated into these facilities  Coordinates with PLMDM Ops Lead, PRO Tool Developer, and Timeliner Lead to ensure that software products and ground tools are ready for operations  Coordinate with Facility Ops Leads, MOD, and IPs (International Partners) for hardware/software changes or other impacts

18. NASA MSFC Mission Operations Laboratory MSFC Page 18 Data Management Coordinator (DMC)  Review PD requirements for data, video and imagery and define the integrated configuration requirements and data flow plan for achieving the requirements  Coordinate with PDs, as necessary, to facilitate understanding of data system operations and limitations  Provide data/video system expertise for ground support training and testing  Participate in data systems forums and working groups to represent payload interests regarding enhancements and upgrades  Develop/update DMC console tools, ground command procedures, and console operations procedures

19. NASA MSFC Mission Operations Laboratory MSFC Page 19 Payload Communications Manager (PAYCOM)  Serves as the primary interface for NASA payload crew communications.  Participates in pre-mission product reviews  Facilitates payload crew training  Maintains expertise on Photo/TV hardware  Supports crew training to develop crew interface and task knowledge for each payload.  As the communications link between PD teams and the ISS crew, PAYCOM strives to understand PD team scientific goals and how they are expected to be achieved.

20. NASA MSFC Mission Operations Laboratory MSFC Page 20 Operations Controller (OC)  Review operations products with emphasis on safety controls, successful operations, and interfaces to vehicle hardware and station support equipment.  Coordinate development of an integrated status check procedure  An Operations Controller is assigned to each payload to ensure familiarity and consistency during product reviews  Operations products the OC reviews includes, but is not limited to: crew procedures, safety data, training materials, PPOs, PARDs, Engineering GL&C, Payload Regulations, and Flight Rules

21. NASA MSFC Mission Operations Laboratory MSFC Page 21 POIC Stowage  Coordinate stowage requirements for NASA payloads with PDs, Ops Leads, IPs, and MOD  Review operations products for stowage impacts and inconsistencies  Assess data in the manifest and IMS (Inventory Management System) to determine impacts to increment planning

22. NASA MSFC Mission Operations Laboratory MSFC Page 22 POIC Safety  Reviews, coordinates POIF review, and provides operational safety expertise to payload Safety Data Package reviews  Ensures operational hazard controls are clear and implementable  Ensures maintenance operations are identified and safety analysis complete  Reviews operations products to ensure compliance with documented approved hazard controls and safety practices  Tracks payload operations controls and implementations in a database, a report from which is used on console during real-time operations  Maintains awareness of payload safety certification expirations

23. NASA MSFC Mission Operations Laboratory MSFC Page 23 Products and Product Baselining

24. NASA MSFC Mission Operations Laboratory MSFC Page 24 Flight Rules Control Board ECR Baselining Process  How do payload operations products get baselined? Payload Operations Data File Control Board NASA Payload Operations Control Board Ground Command Procedures Displays Crew Procedures Planning Data Set Payload Regulations GSP Training Materials Flight Rules Team Integrated Review Baselined Products Just In Time Review Crew Training Matrix

25. NASA MSFC Mission Operations Laboratory MSFC Page 25 9876543210 Launch Initial submit into URC Crew Procedure preparation Launch minus months Planning inputs ready for review Procedures in iPV ready for review Team Integrated Review (Before ECR submittal) ECR Processing, Board, and updates post-ECR approval Note: ECR processing can begin anywhere from L- 6.5 to L- 4 months. From start to finish, the ECR process takes approximately three months Coord URC inputs Planning/Procedures Baseline Template Products ready (See POH Volume 1 SOPs 4.4, 7.3, 9.6)

26. NASA MSFC Mission Operations Laboratory MSFC Page 26 On-orbit Operations Summary (OOS)  Summarizes all of the payload activities planned for each day of an increment including payloads in ESA (European Space Agency) and JAXA (Japanese Aerospace Exploration Agency) modules  Developed by the PPM for each increment from the PDS  Distributed to PDs by email  Informal review at I-2.25 months  Final delivery at ~I-1 month  Posted under Planning Info on the POIF RICO (Real-time Information Control Officer) web site  Documentation: POH Volume 1, Section 7.7 Payload OOS Development and Review  Example (see next slide)

27. NASA MSFC Mission Operations Laboratory MSFC Page 27 On-orbit Operations Summary (OOS) Example OOS:

28. NASA MSFC Mission Operations Laboratory MSFC Page 28 Groundrules and Constraints (Gr&C)  Lists specific payload planning requirements, constraints, or other basic ground rules which are crucial for experiment success  Developed by the PPM for each increment from the PDS and other operations documents such as the Engineering GL&Cs  Submitted for review at I-2.5 months for the NASA portion of the payload Gr&C  Distributed to PDs by email  Incorporated into the ISS Increment Specific Execute Planning Gr&C which includes ESA, JAXA, and NASA payloads for each increment  Documentation: POH Volume 1, Section 7.2 Payload Increment-Specific GR&C Development

29. NASA MSFC Mission Operations Laboratory MSFC Page 29 Flight Rules  Flight rules are rules defined primarily to maintain crew safety and ISS and Visiting Vehicle integrity, and document mission success criteria  The Flight Lead or Increment Lead POD submits these on behalf of PD teams and POIF  They are published by the ISS Flight Director Office, enforced in real-time by the Flight Director, and are adhered to by all Partner control centers  Specific payload constraints don’t normally get documented in Flight Rules unless they relate to safety or time-critical power-off requirements  There are Generic Flight Rule volumes for ISS and several of the Visiting Vehicles (e.g. ATV, HTV, Dragon). There are also increment-specific supplements  POH Volume 1 SOP 6.1

30. NASA MSFC Mission Operations Laboratory MSFC Page 30 Payload Regulations  NASA Payload Regulations are rules and constraints designed to maximize the chance of payload mission success and minimize the chance of conflicts between/among payloads  They are published by POIC and adhered to by POIC and NASA Payload Developers  ESA and JAXA Payload Regulations are duplicated in a NASA Payload Regulation document appendix for reference/cognizance  They include limitations on payloads and payload support systems, preplanned responses to nominal or off-nominal situations, and payload-unique information to help guide operational responses  These regulations encompass all NASA payloads regardless of ISS Location  PD teams and Ops Leads provide inputs to the POD office  POH Volume 1 SOP 6.2

31. NASA MSFC Mission Operations Laboratory MSFC Page 31 Flight Rules/Payload Regulations Publication  Flight Rules are updated periodically, not necessarily on a flight-by-flight basis  POIF collects payload Flight Rule candidates starting at L-7 months  The POD office will coordinate with MOD to get Flight Rules specific to payloads, published in time for payload operations  Payload Regulations  PD inputs start being developed at I-7 months. Deadline is prior to I-2 months Payloads launching on flights not corresponding to increment boundaries, will have their Payload Regulations incorporated at the logical increment mark, or updated by OCR  Engineering Change Request (ECR) for baseline is out for review at I-2 months  References: POH Volume 1 SOP 6.1, 6.2

32. NASA MSFC Mission Operations Laboratory MSFC Page 32 Ground Command Procedures  GCPs (Ground Command Procedures) contain detailed step-by- step instructions for PRO to control and monitor payloads and the ISS systems supporting those payloads  The GCP Book Manager will work with the PD and Ops Lead to develop new or update existing GCPs  GCP’s are flight independent. Updates for new payloads are controlled by the ECR process. The GCP Book Manager will submit the ECR at L-3 months  Some of the inputs that may be needed:  Safing procedures  Commands delegated to the POIC  Station resources that may be required  H&S parameters to be monitored and associated steps to respond  Unique resources or systems configurations  Reference: POH Volume 1 SOP 6.3

33. NASA MSFC Mission Operations Laboratory MSFC Page 33 Command and Telemetry Databases  Command and telemetry databases are built using PD team inputs entered in the C&DH Data Set  Builds are done on an increment basis, first export is normally ~I-7 months  Preliminary versions provided to PD teams and POIC FCT for testing. Changes/corrections must be updated in the C&DH Data Set  Flight versions built at ~I-4 months  Used by PD teams for testing and to support flight readiness  During increment operations, transitions to new databases are pre-coordinated, then timelined, and executed  For Command and Telemetry database questions, you will interface with the POIF Database Lead (see contact info)  Reference: POH Volume 1 SOP 8.2

34. NASA MSFC Mission Operations Laboratory MSFC Page 34 POIC Flight Controller Training  POIF internally trains our POIC FCT on your payload, among many other things  Ops Lead builds payload training materials which can be in the form of either a CBT (Computer Based Training) or an Ops Summary  All POIC Flight Controllers are required to train on each payload prior to its operations.  Why does a PD team care?  PD’s have a vested interest in the level of knowledge that a POIC flight controller has on their payload  PD’s may be asked to provide information during the development and baselining phase  POH Volume 1 SOP 10.12

35. NASA MSFC Mission Operations Laboratory MSFC Page 35 Ground Data Services Products and Services Baseline Template

36. NASA MSFC Mission Operations Laboratory MSFC Page 36 Increment Minus Months GDS Products & Services BaselineTemplate 9876 5 43210 INC Ops Start 1011 1213 Mission Ready Signed PIA Letter Ground Data Services NOTE: PIA Identified Optional Services support template varies based on complexity of need. GDS Blank Book (Each Operating Location) Detailed POIC Services request Command Telemetry Information management Voice Video etc. Operating Location Network Information Operation Personnel Identification (ID) Ground System Support Personnel ID POIC Account Needs per Person GDS Services Integration POIC Network I/F’s established User Accounts established POIC Services training POIC Services tested POIC Account Needs per Person Host Facility IT Security Checklist Payload Test & Checkout Supt PRCU (JSC, MSFC, GRC, KSC) SDIL (JSC) EPIC II (KSC) Sim Support Sim Ready More Payload Test & C/O Supt. GDS CoFR Checklist

37. NASA MSFC Mission Operations Laboratory MSFC Page 37 Expectations of PD Teams

38. NASA MSFC Mission Operations Laboratory MSFC Page 38 Expectations of PD Teams  Provide timely inputs to operations products:  Planning data set  Crew procedures  Displays  Crew training requirements  Ground command procedures  Payload regulations  Baseline of operations products is contingent on completion of safety reviews and Phase III safety approval  Help POIF understand the operations concepts, hardware, software, and specifics of your payload. We will represent you to the ISS program during increment preparation and real-time  Interfaces to systems  Commands, data, video, unique resources  Ground testing  Hazard controls

39. NASA MSFC Mission Operations Laboratory MSFC Page 39 Expectations of PD Teams  Attend POIWGs  The most important POIWG for a PD team to participate in is the last one prior to their payload launch Status of operations products, opportunity for splinter meetings with POIF personnel Face-to-Face Meetings are held twice per year in Huntsville, typically around January/February, and July/August  If you encounter difficulties during the increment preparation phase with your operations products, let us know  Support to GDS HOSC Customer Service Team Rep to identify ground support service needs and GDS Blank Book completion  GDS Support from payload’s host operating location(s):  Network Management  Systems Management  Security  Ground services testing

40. NASA MSFC Mission Operations Laboratory MSFC Page 40 Contact Information  POD:  Tim Horvath  256-544-3738  Tim.horvath@nasa.gov  PRO  Chris Wakefield  256-961-1473  Christopher.A.Wakefield@nasa.gov  DMC  Tim Cruse  256-961-0137  Timothy.W.Cruse@nasa.gov  PAYCOM  Nicole Pelfrey  256-544-6865  Nicole.w.pelfrey@nasa.gov

41. NASA MSFC Mission Operations Laboratory MSFC Page 41 Contact Information  PPM:  Chuck Jackson  256-961-2409  Chuck.E.Jackson@nasa.gov  OC  Mike Hall  256-961-1348  Michael.M.Hall@nasa.gov  POIC Stowage:  Debbie Applegate  256-544-3949  Debbie.applegate@nasa.gov  POIC Safety:  Mitch Moore  256-961-1055  Mitchell.T.Moore@nasa.gov  Database Lead:  Valeta Wheeler  256-961-1838  Valeta.wheeler@nasa.gov

42. NASA MSFC Mission Operations Laboratory MSFC Page 42 Contact Information  Database Backup:  Galen Davenport  256-961-1959  Galen.l.davenport@nasa.gov  GDS CST Manager  Nick Bornas  256-544-5235  Nick.Bornas@nasa.gov