1. © Liaison Technologies. All rights reserved. Liaison is a trademark of Liaison Technologies. Cloud Advantages and Disadvantages Benefits and challenges of cloud services How to address cloud provider risks Gary Palgon VP Product Management and Strategy GPalgon@Liaison.com 770-730-3726

2. Benefits and challenges of cloud services Operational vs. Capital expense “Pay as you grow” – no, low startup costs Can store and manage large scale data Scale and agility on demand Commoditized services handled by 3 rd party You can focus on core areas of expertise (application/use) Trust and privacy (security) Availability, reliability and scalability Relatively new technology: limited production use, lack of standards Regulatory and legal issues How do you deal with multiple clouds? 2 Challenges Benefits

3. How to address cloud provider risks 3 Service Level Agreements (SLAs) Define expectations and consequences up front Access ControlDetermine who has rights and access to information – including cloud provider Attention to Data SecurityEnsure all data is secured, in-transit and at-rest Business Continuity / Recoverability Ensure that cloud provider has ability to recover lost data Provider Financial StabilityMust be financially stable, formidable organization since engaging in partnership Regulatory ComplianceEnsure they are compliant with global laws associated with the functions they are performing e.g. don’t share information across country borders

4. © Liaison Technologies. All rights reserved. Liaison is a trademark of Liaison Technologies. Questions 4 Gary Palgon VP Product Management and Strategy GPalgon@Liaison.com 770-730-3726