1. Listening Public domain photo courtesy of Creative Commons Attribution-Share Alike

2. Listening and Hearing are Different... Public Domain Photograph

3. Attending is Psychological

4. Understanding relates to meaning.

5. Responding is feedback Public domain Library of Congress

6. After two days, only 25% will be remembered. Only 50% of a message is recalled. Public domain Library of Congress

7. Pseudo-listening Selecting Defensive Ambushing Faulty Listening

8. Poor Listening Public domain Library of Congress

9. How to Listen U.S. Air Force Public Domain

10. Empathic Listening Supportive Sensitive Responsive U.S. Air Force Public Domain

11. Unit 7 Project View the Alan O’Connor clip provided. *Is Alan Actively listening? *How do Alan’s opening comments/view of his job affect his approach to the performance reviews. Does Alan’s view of his job foster a negative or positive work atmosphere with his employees? *Identify specific comments by Alan that show he is either effectively listening to his employees or that he is not. *Using the effective listening guidelines in the text, make three suggestions that would allow Alan to fulfill his responsibility to provide employees with critical feedback about performance and to establish a supportive climate. * What suggestions would you give Alan about how to start interviews in ways that establish a supportive environment for interaction ?

12. Rubric: Content- 85 points Explained whether or not Alan was actively listening. Described the affects of Allan’s opening comments on the performance review. Identified specific comments made by Allan that demonstrated that he was or was not effectively listening. Made three suggestions for Allan to establish a supportive climate using the guidelines from the reading. Suggested ways for Allan to start interviews that would set a positive tone. Organization – 10 points: The paper is 500-600 words. The paper was submitted in Q & A format or using a paragraph format. A reference list was offered in APA style format.

13. Mechanics/Grammar- 5 points : Uses proper punctuation, grammar, spelling, and sentence structure (be sure to proof-read. Uses a 12 point font. 100 points total

14. "You have the responsibility to develop your skills in writing, in speaking, but perhaps most of all in listening. Listen for differences. Seek them out. Don't surround yourself only with those who see the world as you do.” -Grant Cornwell.

15. This information about listening is important to me because...

16. This Week Read Chpater 6- Mindful Listening One DQ about listening at work Projects are due TUESDAY, October 11 by 11:59 PM ET.