1. Introduction to Business © Thomson South-Western ChapterChapter Management and Leadership 7-1 7-1Management 7-2 7-2Leadership 7-3 7-3Ethical Management 7

2. Introduction to Business © Thomson South-Western Chapter 7 Slide 2 LESSON 7-1 LESSON 7-1 Management Goals Define the five functions of management. Describe the levels of management in businesses. Discuss when to use the two management styles.

3. Introduction to Business © Thomson South-Western Chapter 7 Slide 3 Key Terms management planning organizing staffing implementing controlling management style

4. Introduction to Business © Thomson South-Western Chapter 7 Slide 4 ROLE AND WORK OF MANAGERS Who is a manager? What do managers do? Planning Organizing Staffing Implementing Controlling

5. Introduction to Business © Thomson South-Western Chapter 7 Slide 5 >> C H E C K P O I N T What are the five management functions?

6. Introduction to Business © Thomson South-Western Chapter 7 Slide 6 MANAGEMENT LEVELS Top management Mid-management Supervisors Management by others

7. Introduction to Business © Thomson South-Western Chapter 7 Slide 7 >> C H E C K P O I N T What are the differences among the three levels of management?

8. Introduction to Business © Thomson South-Western Chapter 7 Slide 8 MANAGEMENT STYLES Tactical management Strategic management Mixed management

9. Introduction to Business © Thomson South-Western Chapter 7 Slide 9 >> C H E C K P O I N T How is tactical management different from strategic management?

10. Introduction to Business © Thomson South-Western Chapter 7 Slide 10 LESSON 7-2 LESSON 7-2 Leadership Goals Describe the need for leadership skills and the characteristics of an effective leader. Identify the human relations skills needed by managers and leaders. Recognize four types of leadership influence.

11. Introduction to Business © Thomson South-Western Chapter 7 Slide 11 Key Terms leadership human relations influence informal influence formal influence

12. Introduction to Business © Thomson South-Western Chapter 7 Slide 12 WHAT IS A LEADER? Need for leadership Leadership characteristics

13. Introduction to Business © Thomson South-Western Chapter 7 Slide 13 Characteristics of Effective Leaders Understanding Initiative Dependability Judgment Objectivity Confidence Stability Cooperation Honesty Courage Communication Intelligence

14. Introduction to Business © Thomson South-Western Chapter 7 Slide 14 Preparing to Be a Leader Study leadership Participate in organizations and activities Practice leadership at work Observe leaders Work with a mentor Do a self-analysis and ask for feedback

15. Introduction to Business © Thomson South-Western Chapter 7 Slide 15 >> C H E C K P O I N T What are several ways to develop leadership skills?

16. Introduction to Business © Thomson South-Western Chapter 7 Slide 16 IMPORTANCE OF HUMAN RELATIONS Human relations skills Self understanding Understanding others Communication Team building Developing job satisfaction

17. Introduction to Business © Thomson South-Western Chapter 7 Slide 17 >> C H E C K P O I N T Why do managers and leaders need effective human relations skills?

18. Introduction to Business © Thomson South-Western Chapter 7 Slide 18 INFLUENCING PEOPLE Kinds of influence Position influence Reward influence Expert influence Identity influence Formal and informal influence

19. Introduction to Business © Thomson South-Western Chapter 7 Slide 19 >> C H E C K P O I N T What is the difference between formal and informal influence?

20. Introduction to Business © Thomson South-Western Chapter 7 Slide 20 LESSON 7-3 LESSON 7-3 Ethical Management Goals Justify the need for ethical management. Identify the role of leaders in increasing ethical behavior.

21. Introduction to Business © Thomson South-Western Chapter 7 Slide 21 Key Terms ethical business practices core values

22. Introduction to Business © Thomson South-Western Chapter 7 Slide 22 IMPORTANCE OF ETHICAL BEHAVIOR Not everyone has the same belief about what is ethical and what is not ethical. Organizations should develop a clear view of what is acceptable business behavior and what is not. Individuals and organizations develop reputations based on their actions and the decisions they make.

23. Introduction to Business © Thomson South-Western Chapter 7 Slide 23 WHAT IS ETHICAL BEHAVIOR? It is lawful. It is consistent with company values and policies. It does not harm some while benefiting others. If the actions and results become public, it will not embarrass the company.

24. Introduction to Business © Thomson South-Western Chapter 7 Slide 24 ETHICAL MANAGEMENT Actions and activities of the business are legal, honest, and ethical. People and other companies treated fairly. Work of the company improves the communities and countries in which it operates. Company works to protect the environment and conserve natural resources.

25. Introduction to Business © Thomson South-Western Chapter 7 Slide 25 >> C H E C K P O I N T What are the two parts of ethical behavior?

26. Introduction to Business © Thomson South-Western Chapter 7 Slide 26 INCREASING ETHICAL BEHAVIOR THROUGH LEADERSHIP Preparing the organization Modeling ethical behavior

27. Introduction to Business © Thomson South-Western Chapter 7 Slide 27 >> C H E C K P O I N T What are the core values of an organization?