1. 1 Major Printer Administration Tasks Managing printers Managing documents Troubleshooting printers Performing tasks requiring the Manage Printers permission

2. 2 Accessing Printers

3. 3 Setting Printer Permissions to Control Access Control who can use a printer Control who can administer a printer Control the level of administration

4. 4 Levels of Printer Permissions Print Manage Documents Manage Printers

5. 5 Allow or Deny Permissions You can allow printer permissions. You can deny printer permissions. Denied permissions override allowed permissions.

6. 6 Assigning Permissions

7. 7 Assigning Forms to Paper Trays

8. 8 Setting a Separator Page A separator page is a file that contains print device commands. Separator pages have two functions To identify and separate printed documents. To switch print devices between print modes.

9. 9 Four Separator Pages Included with Windows 2000 Sysprint.sep Pcl.sep Pscript.sep Sysprtj.sep

10. 10 Pausing, Resuming, and Canceling Documents Pause the printer, resolve any printing problems, and resume printing. Right-click a printer in the Printers folder and click Pause Printing. Cancel All Documents. To resume printing, click Pause Printing to deselect it.

11. 11 Redirecting Documents to a Different Printer If a print device is faulty, for example, you can redirect the print jobs. You must redirect all print jobs. You cannot redirect a specific document. Both printers must use the same printer driver.

12. 12 Add a New Local Port with UNC Name of New Printer

13. 13 Taking Ownership of a Printer The owner can no longer manage the printer. You can change administrative responsibility for the printer. By default, the user who installs a printer owns it.

14. 14 Permission to Take Ownership Users who have Manage Printers permission for the printer Members of the Administrators and Power Users groups

15. 15 Pausing, Restarting, and Canceling a Document

16. 16 Setting Notification, Priority, and Printing Time Allows you to control print jobs Requires the Manage Documents permission Are set on the General tab of the Properties dialog box for the document

17. 17 Introduction You can manage printers from any computer running a Web browser. The computer does not have to be running Windows 2000. The computer does not have to have the correct printer driver. Management tasks are the same; only the interface is different. The print server on which the printer resides must have IIS installed.

18. 18 Understanding Web Servers Web servers are computers that respond to requests from a user’s browser. Links to a resource on a Web server are known as Web folders.

19. 19 Using a Web Browser to Manage Printers Administer printers from any computer running a Web browser Customize the interface Provides a summary page listing the status of all printers on a print server Reports real-time print device data

20. 20 Accessing Printers Using a Web Browser Open the Web Browser. In the Address box, type the following command: http://print_server_name/printers To gain access to a specific printer type: http://print_server_name/printer_share_name

21. 21 Examining the Problem Verify the print device is plugged in, powered on, and connected. For network-interface print devices, verify the network connection. Try printing from a different program.

22. 22 Examining the Problem (continued) Verify that other users print normally. If yes, The problem could be insufficient permissions. The problem could be lack of a network connection. The problem could be with the client computer. Verify the print server uses the correct printer driver for the print device. Verify the print server is operational, and has enough disk space for spooling. Verify the client computer has the correct printer driver.

23. 23 Reviewing Common Printing Problems A user receives an Access Denied message when trying to configure a printer from an application. A document does not print completely or comes out garbled. The hard disk starts thrashing and the document doesn’t reach the print server.