1. November 20071 October 20081 Level 2 & 3 Qualifications in Promoting the Mental Health and Well-being of Older People Ann Doyle ann.doyle@cityandguilds.com

2. November 20072 3062-02 Level 2 Full Award: 500/3963/5 3062-92 Level 2 Unit route: 500/3963/5 3062-13 Level 3 Introductory Award: 500/3962/3 3062-03 Level 3 Full Certificate: 500/3982/9 3062-93 Level 3 Unit route: 500/3982/9 These qualifications are on the QCF and are eligible for funding (There may be regional funding variations- contact your funding body) Level 2 & 3 Qualifications in Promoting the Mental Health and Well-being of Older People October 20082

3. November 20073 Ground rules – mobile phone Please… switch off your mobile phone ring October 20083

4. November 20074 Background City & Guilds and Age Concern have worked together and produced 3 new vocational qualifications Level 2 Award, L3 Introduction Award, L3 Certificate The 3 qualifications are aimed at all individuals/sectors who are involved in improving and maintaining the mental health and well-being of older people which include the following: Health Services Housing Social Care Advice and Employment Education Sport and Leisure Criminal Justice Voluntary, Public or Private Sectors October 20084

5. November 20075 Aims of the Qualifications Meet the needs of candidates who work or want to work as mental health workers with older people Allow candidates to learn, develop and practise the skills required for employment and/or career progression in the mental health sector Contribute to the knowledge and understanding towards the related Level 2 or 3 N/SVQ in Health and Social Care Gain additional skills and knowledge which go beyond the scope of the NOS Allow for CPD opportunities to develop staff skills and knowledge October 20085

6. November 20076 Philosophy and Principles behind the Qualifications The approaches taken in these qualifications includes: Making explicit the contested nature of mental health – in particular the different views about what mental distress is, what causes it and what should be done about it Taking a holistic approach to mental health and well-being that explicitly makes the connection between mental health, emotional well-being and physical health Emphasising that the transitions and life stages experienced by older people result from a combination of biological, psychological and social factors Using the World Health Organisations concept of active ageing which incorporates the whole person approach The broad definition of older people used in these qualifications emphasises the transitions and life stages we may experience from the age of 55 onwards October 20086

7. November 20077 Philosophy and Principles behind the Qualifications The content of the Award/Certificate is underpinned by the philosophy that to provide effective mental health services, practitioners at all levels need to: understand the individuals perspective respect diversity deliver appropriate individualised responses to meet the needs of individuals Ensure effective practice is centred on the user and recognises and values the experiences and insight of the individual in respect of his or her mental health Workers should enable and empower individuals to enhance the overall quality of their lives October 20087

8. November 20078 Qualification Structure Level 2 Award Each Unit has 2 Credits 10 Credits to be achieved for the full Certificate to be awarded. Candidates may choose to achieve individual units only 1 Five Unit Award + October 20088

9. November 20079 Qualification Structure Level 3 Introductory Award 1 Four Unit Award 2 Mandatory Units (3 Credits Each) + 2 Optional Units (Choice of 9 available optional units) (Mixture of 3 & 4 Credits) October 20089

10. November 200710 1 Eight Unit Award 6 Mandatory Units (Mixture of 3 & 4 Credits) + 2 Optional Units (Choice of 5 available optional units) (Mixture of 3 & 4 Credits) Qualification Structure Level 3 Certificate October 200810

11. November 200711 Units of L2 Award Level 2: 5 mandatory units Unit 001 The principles and values that underpin the promotion of well-being and mental health with older people Unit 002 Mental well-being, mental health problems and older people Unit 003 Communication, relationships and promoting mental well-being with older people Unit 004 Working within services to promote well-being and mental health with older people Unit 005 Developing yourself in your role to promote the well- being and mental health of older people October 200811

12. November 200712 Units of L3 Introductory Award Units of L3 Certificate Level 3: 11 units 3062-03 8 units needed to gain Certificate 3062-13 4 units needed to gain Introductory Award Unit 001 The principles and values that underpin the promotion of well-being and mental health with older people Unit 002 Well-being, mental health and older people Unit 003 Promoting well-being and mental health with older people Unit 004 Mental health problems and the main interventions and approaches that are used with older people Unit 005 The legal, policy and service framework in relation to promoting well being and mental health with older people October 200812

13. November 200713 Units of L3 Introductory Award Units of L3 Certificate Unit 006 Communication and relationships to promote the well-being and mental health of older people Unit 007 Working with carers, families and significant others to promote the well-being and mental health of older people Unit 008 Supporting participation in meaningful activity and engagement with life to promote the well-being and mental health of older people Unit 009 Supporting older people with dementia Unit 010 Supporting older people with depression and anxiety Unit 011 Assessment, care and support planning and risk management to promote the well-being and mental health of older people October 200813

14. November 200714 Key Differences Assessment Strategy L2 Units – Centre devised eg written assignments, observations, questioning L3 Units – All assignments externally set but internally marked GLH for L2 Units are less than L3 Number of Learning Outcomes for Units are different There are different choice of units at each level Knowledge requirements are different at each level October 200814

15. November 200715 Connections to NVQs and other Qualifications Mapping to linked NVQs and other qualifications are available in the Centre qualification handbook for each Level The qualifications have links to: H&SC NOS Health and Mental Health NOS National Health Services Knowledge and Skills Framework Knowledge & Skills Set for Dementia, Social Care (Adults, England) developed by Skills for Care 2005 Social Care Induction framework for Wales Common Induction Standards for Social Care (adults, England) developed by Skills for care, 2005 October 200815

16. November 200716 Trainer/Tutor Requirements Centre Staff must satisfy the requirements for occupational expertise for this qualification They must have verifiable and relevant occupational industry knowledge of the occupational working area at or above the level being assessed Be occupationally knowledgeable in the area of mental health for which they are delivering training This knowledge must be at least to the same level as the training being delivered Have credible experience of providing training IV and EV Systems apply October 200816

17. November 200717 Internal/External Verifiers Internal Verifiers must have: Occupational knowledge of the standards they verify. Credible experience with CPD A position of authority sufficient to carry out the role Centres will be externally verified by City & Guilds October 200817

18. November 200718 Approval process Organisations not previously accredited as City & Guilds centres (CAP & QAP) Existing City & Guilds centres – not approved for 3062 (QAP) October 200819

19. November 200719 City & Guilds dissemination of new qualifications To each candidate On disc On City & Guilds web site October 200820

20. November 200720 Community & Society ongoing support Community & Society Advisers EVs -visit timings Regional / National offices -CRMs / Quality Coordinators -London Community & Society Product & Marketing Team -Wakefield Community & Society Quality Team Centre Development Unit (CDU) October 200821

21. November 200721 Plenary Q & A October 200822

22. November 200722 Further details City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)20 7294 2468 F +44 (0)20 7294 2400 www.cityandguilds.com October 200823