1. MyFloridaMarketPlace MyFloridaMarketPlace 2.0 Disputing Line Level Exceptions

2. Page - 2 Types of Line Level Exceptions  There are several line level exceptions which may be listed for an invoice reconciliation request. The most common line level exception type include:  Accounting Verification Exception – this exception is auto-generated for all line items to allow users the opportunity to verify the accounting information prior to their approval  Received Quantity Variance – this exception is generated if the quantity on the invoice line item is different from the quantity left to invoice on the receipt for the line item  Quantity Variance – this exception is generated if the quantity on the invoice line item is different from the quantity left to invoice on the purchase order for the line item  Price Variance – this exception is generated if the price on the invoice line item is different from the price on the purchase order for the line item  Line items may list multiple line level exceptions (e.g. Quantity Variance, Price Variance, Accounting Verification Exception)  The remaining slides will highlight the invoice reconciliation process change for disputing line items.

3. Page - 3 Disputing a Line Item – Accounting Verification Exception You will need to check the option next to the appropriate line item followed by clicking the ‘Dispute’ button. This exception is generated for all line items. You will need to check the option next to the appropriate line item followed by clicking the ‘Dispute’ button.

4. Page - 4 Disputing a Line Item – Accounting Verification Exception Click the edit button to update the line item detail information. The Confirm Dispute of Exception screen lists the invoiced amount and pay amount for the line item. The system will not process payment for line items which are disputed. However, if the quantity or price is not reduced to zero, the IR total amount will not be reduced which will result in the incorrect calculation on an order’s remaining PO Balance.

5. Page - 5 Disputing a Line Item – Accounting Verification Exception As a default, the Accounting Verification Exception does not permit the editing of the line item’s Quantity and Price. The Price field can be edited by selecting a different Category type. You will need to use the Category list box to select the Others option.

6. Page - 6 Disputing a Line Item – Accounting Verification Exception You will need to select the Category option for ‘Special Charge’.

7. Page - 7 Disputing a Line Item – Accounting Verification Exception The line item amount field can be edited after selecting the Category option of ‘Special Charge’.

8. Page - 8 Disputing a Line Item – Accounting Verification Exception The line item pay amount is updated to zero.

9. Page - 9 Disputing a Line Item – Accounting Verification Exception Once you approve the invoice as the final approver this summary screen will be displayed. Notice the amount in dispute reflects the line disputed. The disputed amount will not be sent to FLAIR.

10. Page - 10 Disputing a Line Item – Accounting Verification Exception The Invoiced and Reconciled quantity field lists ‘zero’ for the disputed line item. The Amount Invoiced is updated to ‘zero’ dollars for the disputed line item. The PO Balance is reduced to reflect the invoice amount paid against the order.

11. Page - 11 Disputing a Line Item – Received Quantity Variance You will need to check the option next to the appropriate line item followed by clicking the ‘Dispute’ button. This exception is generated if the quantity on the invoice line item is different from the quantity left to invoice on the receipt for the line item.

12. Page - 12 Disputing a Line Item – Received Quantity Variance Click the edit button to “zero out” the line item quantity. The invoiced amount and pay amount for the line item is displayed. The system will not process payment for disputed line items. However, if the quantity is not reduced to zero, the IR total amount will not be reduced which will result in the incorrect calculation on an order’s remaining PO Balance.

13. Page - 13 Disputing a Line Item – Received Quantity Variance The Received Quantity Variance allows a user to edit the line item’s quantity to change the value to zero.

14. Page - 14 Disputing a Line Item – Received Quantity Variance The line item pay amount is updated to zero.

15. Page - 15 Disputing a Line Item – Received Quantity Variance Once you approve the invoice as the final approver this summary screen will be displayed. Notice the amount in dispute reflects the line disputed. The disputed amount will not be sent to FLAIR.

16. Page - 16 Disputing a Line Item – Quantity Variance Check the line you’d like to dispute and click the dispute button. This exception is generated if the quantity on the invoice line item is different from the quantity left to invoice on the purchase order for the line item.

17. Page - 17 Disputing a Line Item – Quantity Variance Click the edit button to “zero out” the line item. Click the edit button to “zero out” the line item quantity. The invoiced amount and pay amount for the line item is displayed. The system will not process payment for disputed line items. However, if the quantity is not reduced to zero, the IR total amount will not be reduced which will result in the incorrect calculation of the order’s remaining PO Balance. If this occurs, the amount can be restored by using the Restore PO Balance eForm.

18. Page - 18 Disputing a Line Item – Quantity Variance The Quantity Variance allows a user to edit the line item’s quantity to change the value to zero.

19. Page - 19 Disputing a Line Item – Quantity Variance The line item pay amount is updated to zero.

20. Page - 20 Disputing a Line Item – Quantity Variance Once you approve the invoice as the final approver this summary screen will be displayed. Notice the amount in dispute reflects the line disputed. The disputed amount will not be sent to FLAIR.

21. Page - 21 Disputing a Line Item – Price Variance You will need to check the option next to the appropriate line item followed by the clicking the ‘Dispute’ button. This exception is generated if the price for the invoice line item is different from the price on the purchase order for the line item.

22. Page - 22 Disputing a Line Item – Price Variance Click the edit button to “zero out” the line item price. Notice the invoiced amount and pay amount for the line item. The system will not process payment for disputed line items. However, if the price is not reduced to zero, the IR total amount will not be reduced which will result in the incorrect calculation on an order’s remaining PO Balance.

23. Page - 23 Disputing a Line Item – Price Variance The Price Variance allows a user to edit the line item’s price to change the value to zero.

24. Page - 24 Disputing a Line Item – Price Variance The line item pay amount is updated to zero.

25. Page - 25 Disputing a Line Item – Price Variance Once you approve the invoice as the final approver this summary screen will be displayed. Notice the amount in dispute reflects the line disputed. The disputed amount will not be sent to FLAIR.

26. Page - 26 Restore PO Balance eForm  The following may occur if a disputed line item quantity or price is not reduced to zero:  The IR Total Amount is not updated to reflect the correct paid amount  The PO Balance field is incorrectly reduced by the total amount disputed  The Restore PO Balance eForm can be completed to increase the PO Balance which is improperly reduced for disputed line item.

27. Page - 27 Questions