1. Resumes, Cover Letters and Interviewing Tips Carolyn Davidson Brewer Assistant Director North Texas Library Partners www.twdl.org

2. What to Include on My Resume How Personal Should I Get? Are you posting online? Do you currently have a job? Hobbies and Family Volunteer Work Religion, Age and Children

3. What to Include on My Resume Must I List All of My Jobs? Gaps in Employment Fired? Laid Off? Chronological or Functional? Volunteer Work Details and Keywords

4. What to Include on My Resume Skills - Accomplishments - Expertise? Does it Relate? Examples of Work? Use Active Words (Design, Create, Increase)

5. What to Include on My Resume What About References? Friends, Family, Co-Workers Notify References Ahead of Time Keep it Professional Use email addresses/phone numbers

6. Gregory L Pittman 284 Eighth Avenue Houston, North Carolina 28012 704-824-0000 gregpitt@aol.com Objective A competitive intelligence professional seeking challenges in sales and marketing. Background Trade Show Intelligence. Marketing Plans. SWOT Analysis. Market Research. Experience August 1997 - Present NxView Technologies, Inc. Business Intelligence Manager Create NxView's 3D Software Competitive Intelligence System. Increase revenue 30% by rewriting NxView's marketing plan. Secure second round capital funding of $2 million. January 1984 - August 1997 Duke Energy Company Project Manager and Research Analyst Directed Duke Energy's purchase of Pan Energy. Manager of Competitive Analysis Department. Project Manager for $10 million energy test sites. Education Belmont Abbey College BA in Business Administration Professional SCIP - Society of Competitive Intelligence Professionals. Delta Epsilon Sigma - National Honor Society. Computer Skills Microsoft Office - Word, Excel, Access and PowerPoint. Microsoft Project 98. HTML, Website Creation, Internet Search Engines and Directory Listings. Viewing other types of resumes other than a chronological resume sample is a good idea too.chronological resume sample Chronological

7. Gregory L Pittman 284 Eighth Avenue Houston, North Carolina 28012 704-824-0000 gregpitt@aol.com Objective A dynamic Competitive Intelligence (CI) professional seeking challenges in sales and marketing. Accomplishments Increased company revenue by 30% through a new marketing plan. Secured $2 million in capital funding. Directed $500 million purchase of a natural gas company. Created intelligence systems to monitor competitors. Increased energy sales by $1 million through weather analysis. Employers NxView Technologies, Inc. NxView Technologies is a 3D software company that provides training and online learning products to military and academic customers in the United States. Duke Energy Company Duke Energy is an international energy market provider. Education Belmont Abbey College BA in Business Administration Professional SCIP - Society of Competitive Intelligence Professionals. Delta Epsilon Sigma - National Honor Society. Computer Skills Microsoft Office - Word, Excel, Access and PowerPoint. Microsoft Project 98. HTML, Website Creation, Internet Search Engines and Directory Listings. Functional

8. Gregory L Pittman 284 Eighth Avenue Houston, North Carolina 28012 704-824-0000 gregpitt@aol.com Objective A competitive intelligence professional seeking challenges in sales and marketing. Accomplishments Increased company revenue by 30% through new marketing plan. Secured $2 million in capital funding. Directed $500 million purchase of a natural gas company. Created intelligence systems to monitor competitors. Increased energy sales by $1 million through weather analysis. Experience August 1997 - Present NxView Technologies, Inc. Business Intelligence Manager Create NxView's 3D Software Competitive Intelligence System. Increase revenue 30% by rewriting NxView's marketing plan. Secure second round capital funding of $2 million. January 1984 - August 1997 Duke Energy Company Project Manager and Research Analyst Directed Duke Energy's purchase of Pan Energy. Manager of Competitive Analysis Department. Project Manager for $10 million energy test sites. Education Belmont Abbey College BA in Business Administration Professional SCIP - Society of Competitive Intelligence Professionals. Delta Epsilon Sigma - National Honor Society. Computer Skills Microsoft Office - Word, Excel, Access and PowerPoint. Microsoft Project 98. HTML, Website Creation, Internet Search Engines and Directory Listings. Combination

9. Resume Versions to Prepare Print Version: designed with bulleted lists, italicized text, and other highlights, ready to print and mail or hand to potential contacts and interviewers. Scannable Version: a less-designed version without the fancy design highlights. Bulleted lists are fine, but that's about the limit. Plain Text Version: a plain text file ready to copy and paste into online forms or post in online resume databases. This might also be referred to as a Text-Only copy. E-mail Version: another plain text copy, but this one is specifically formatted for the length-of-line restrictions in e-mail. This is also a Text-Only copy. This is the same document presented in four ways, each formatted for a specific delivery purpose.

10. Creating Scannable Resumes What does "Scannable" mean? Use white 8 1/2 x 11 paper. Do not fold or staple. Use standard font face (Times New Roman, Arial, Courier). Use a font size of no less than 12 and no more than 14 points. Do not condense spacing between lines. Use all capital letters for section headings. Do not use italics, underline, shadows, bold and dashes. Do not use vertical or horizontal lines. Place your personal information on each page. List each telephone number on its own line, with no dashes.

11. Keywords Just below your name, create a Keyword section (like the other sections in your résumé: Education, Experience, etc.). List discipline-unique words and phrases potential employers can search for in the résumé database. For example, keywords for a business professional might include the following: Leadership skills Ethics Finance Teamwork Marketing Total quality management Keywords for a computer programmer would include software applications and programming languages s/he has used: C++ Java Flash CSS XHTML

12. Step 1: Save Your MS Word Resume as Plain Text. A Plain Text document works best for an electronic resume because you can adjust the margins and formatting to suit the database or email system in which you are working. To convert your MS Word resume to Plain Text, do the following: 1.Open the MS Word document that contains your resume. 2.Click the Office button (the logo in the upper left corner of your MS Word window). 3.Click Save As and select Other Formats. 4.4. At the bottom of the window that pops up on your screen, type in a new name for this document in the File Name field, such as "ResPlainText." 5.Under this is the Save As Type pull-down menu. Scroll down this list to select "Plain Text (*.txt)." 6.Click Save to perform the conversion. 7. Click OK without changing any of the settings. Step 2: Delete references to page two. Step 3: Use all CAPS for words that need special emphasis. Step 4: Replace each bullet point with a standard keyboard symbol. Asterisks (*)

13. Cover Letters Are they really necessary? Even with an emailed resume? Tutorial

14. Applying Through Email Getting your email opened, read, and actually considered really comes down to some simple rules. Use the right Subject. Include a cover letter in your email and address it to the recipient. Always send your resume in the body of the e-mail message, not as an attachment. Make sure your resume is properly formatted for e-mail. If responding to an advertisement, read the application instructions and follow them. Always remember: It only takes a second for someone to delete an e-mail message.

15. Yay! I Have an Interview Preparing for the Interview What Should I Wear? What Should I Take? Where Is It? When Should I Arrive Applications and Background Checks Salary Requests What Do I Do Once the Interview is Finished?

16. Questions? www.twdl.org