1. AGMS Strategic Management Tool Jennifer McKenzie AEGI Coordinators Meeting 29 th May 2008

2. Quality Assurance Strategic Planning AEGI Handbook Service Delivery VEC/ WIT Strategic Plan

3. Coordinator Duties  Additional Co-ordinator Duties Circular 70/04 To co-ordinate the day to day operation of the Adult Guidance Service, including planning, supervision of staff, management of premises and resources, and maintenance of records To support staff development, supervise guidance information services and staff. Establishing quality standards and guidelines in line with national practice for the initiative To provide and outreach service to adult education centres in the catchment area To market and promote the guidance service, including the development of promotional materials To develop appropriate networks and partnerships with local agencies in the fields of education, training, welfare and community services To monitor the service, reporting to the CEO/EO/AEO ( or community or other management structure as appropriate) on developments and provision, and informing the work of relevant national agencies

4. Data Quantitative AGMS as Strategic Management Tool Qualitative Client Feedback Training/CPD Feedback AGMS ‘systems’ Communications

5. AGMS as Strategic Management Tool QQualitative Issues / Challenges Outreach Work Networks Gaps in learning provision Social Inclusion / ICT / Gender Equality Gaps re access & progression Best practice CClient Feedback Client’s expectations of Guidance Information available Accessibility of service Satisfied or not Improvements? Quantitative Data Qualitative Quarterly Reports Client Feedback  Data Numbers Target Groups Staff Time Referred by General Public Queries Local Analysis Button

6. CClient Feedback Client’s expectations of Guidance Information available Accessibility of service Satisfied or not Improvements?  Qualitative Issues / Challenges Outreach Work Networks Gaps in learning provision Social Inclusion / ICT / Gender Equality Gaps re access & progression Best practice  Data Numbers Target Groups Staff Time Referred by General Public Queries Local Analysis Button AGMS as Strategic Management Tool

7. Training/CPD Feedback AGMS ‘systems’ Communications AAGMS ‘systems’ communications Texting Shared Diary Info Sharing TTraining/CPD feedback Staff Training Identify Training Needs Local/NCGE/VEC/WIT/National Roles/Responsibilities

8. Data Quantitative AGMS as Strategic Management Tool Qualitative Client FeedbackTraining/CPD Feedback AGMS ‘systems’ Communications

9. Basic Coordinators Model Issues Information Gathering Exploring Action Planning Service AGMS as Strategic Management Tool

10. Quality Assurance Strategic Planning AEGI Handbook Service Delivery VEC/ WIT Strategic Plan

11. Contact Jennifer M c Kenzie NCGE 01 8690715 Jennifer.McKenzie@ncge.ie