1. 6/26/20161 INCIDENT COMMAND SYSTEM (ICS) Overview Ute Weber and Lindsey Garrison

2. 6/26/20162 ICS what is it ICS stands for Incident Command System:  a standardized, on-scene, all-hazard incident management concept.  allows its users to adopt an integrated organizational structure to match the complexities and demands of single or multiple incidents without being hindered by jurisdictional boundaries.

3. 6/26/20163 The Benefits of ICS  implemented nationwide after 9/11  meets the needs of incidents of any kind or size  allows personnel from a variety of agencies to meld rapidly into a common management structure  provides logistical and administrative support to operational staff  is cost effective by avoiding duplication of efforts

4. 6/26/20164 Management by Objectives  ICS is managed by objectives  Objectives are communicated throughout the entire ICS organization through the incident planning process S Specific M Measureable A Attainable R Realistic T Timely

5. 6/26/20165 Management by Objectives: The steps for establishing incident objectives include:  Step 1: understand agency policy & direction.  Step 2: assess incident situation.  Step 3: establish incident objectives.

6. 6/26/20166 Management by Objectives cont.  Step 4: select appropriate strategy or strategies to achieve objectives  Step 5: perform tactical direction  Step 6: provide necessary follow-up

7. 6/26/20167 Overall Priorities Incident objectives are established based on the following priorities: #1: Life Saving #2: Incident Stabilization #3: Property Preservation

8. 6/26/20168 Incident Action Plan (IAP) Every incident must have an Incident IAP that:  specifies the incident objectives  states the activities to be completed  covers each operational period  oral or written IAP depends on: length of incident all hazmat incidents must have a written IAP

9. 6/26/20169 What is in an Incident Action Plan The FOUR corner stones  What do we need to do?  Who is responsible for doing it?  How do we communicate with each other?  What is the procedure if someone is injured?

10. 6/26/201610 Chain of Command Chain of command is an orderly line of authority within the ranks of the incident management organization. Authority

11. 6/26/201611 Unity of Command Under unity of command, personnel:  report to only one supervisor  receive work assignments only from their supervisors Unity of Command is not the same as Unified Command!

12. 6/26/201612 Span of Control Span of control:  Pertains to the number of individuals or resources that one supervisor can manage effectively during an incident  Is key to effective and efficient incident management Resource 2 Resource 3 Resource 1 Supervisor

13. 6/26/201613 ICS Management: Span of Control ICS span of control for any supervisor:  Is between 3 and 7 subordinates  Optimally does not exceed 5 subordinates

14. 6/26/201614 Incident Facilities Established by the Incident Commander based on the requirements and complexity of the incident Incident Command Post Base Staging Area Camp

15. 6/26/201615 ICS resources include:  Tactical Resources: Personnel and major items of equipment used in the operation  Support Resources: All other resources required to support the incident (e.g., food, communications equipment,or supplies) Resources: Tactical & Support Operations Section Chief

16. 6/26/201616 Tactical Resources Classifications  Not available or ready to be assigned (e.g., maintenance issues, rest periods)  Ready for immediate assignment and has been issued all required equipment  Currently working on an assignment under the direction of a supervisor Out-of- Service Available Assigned

17. 6/26/201617 Transfer of Command (1 of 2)  Moves the responsibility for incident command from one Incident Commander to another  Must include a transfer of command briefing (which may be oral, written, or both)

18. 6/26/201618 Transfer of command occurs when:  A more qualified person assumes command  The incident situation changes over time, resulting in a legal requirement to change command  There is normal turnover of personnel on extended incidents  The incident response is concluded and responsibility is transferred to the home agency Transfer of Command (2 of 2)

19. 6/26/201619 The following principles must be adhered to:  Check-In - all responders must report to receive an assignment in accordance with the procedures established by the Incident Commander  Incident Action Plan - response operations must be coordinated as outlined in the IAP  Unity of Command - each individual will be assigned to one supervisor Accountability (1 of 2)

20. 6/26/201620 Accountability (2 of 2)  Span of Control - supervisors must be able to adequately supervise and control their subordinates, as well as communicate with and manage all resources under their supervision  Resource Tracking - supervisors must record and report resource status changes as they occur

21. 6/26/201621 Incident Commander The Incident Commander performs all major ICS command and staff responsibilities unless the ICS functions are delegated and assigned Safety Officer Safety Officer Liaison Officer Liaison Officer Public Information Officer Public Information Officer Command Staff Incident Commander Incident Commander Operations Section Chief Operations Section Chief Planning Section Chief Planning Section Chief Logistics Section Chief Logistics Section Chief Finance/Admin Section Chief Finance/Admin Section Chief General Staff

22. 6/26/201622 Incident Commander Responsibilities The Incident Commander is specifically responsible for:  Ensuring incident safety  Providing information services to internal and external stakeholders  Establishing and maintaining liaison with other agencies participating in the incident  Expanding the ICS structure as needed by filling Command and General Staff positions

23. 6/26/201623 Incident Commander Responsibilities The Incident Commander:  Is responsible for all activities and functions until delegated and assigned to staff  Assesses need for staff  Establishes incident objectives  Directs staff to develop the Incident Action Plan Incident Commander

24. 6/26/201624 Command Staff In larger Incidents the Incident Commander designates a Command Staff which:  Provide information, liaison, and safety services for the entire organization  Report directly to the Incident Commander Incident Commander Incident Commander Safety Officer Safety Officer Liaison Officer Liaison Officer Public Information Officer Public Information Officer Command Staff

25. 6/26/201625 Public Information Officer (PIO) Advises Incident Commander on information dissemination and media relations. Incident Commander approves information that the PIO releases. Incident Commander Obtains information from and provides information to Planning Section. Planning Section Chief Public Information Officer Obtains information from and provides information to community and media. Community and Media

26. 6/26/201626 Safety Officer Advises Incident Commander on issues regarding incident safety. Incident Commander Works with Operations to ensure safety of field personnel. Operations Section Chief Ensures safety of all incident personnel. Incident Personnel Safety Officer

27. 6/26/201627 Liaison Officer Assists Incident Commander by serving as point of contact for agency representatives who are helping to support the operation. Incident Commander Liaison Officer Provides briefings to and answers questions from supporting agencies. Agency Representative

28. 6/26/201628 General Staff This unit focuses on the role of the General Staff in the ICS organizational structure. Safety Officer Safety Officer Liaison Officer Liaison Officer Public Information Officer Public Information Officer Command Staff Incident Commander Incident Commander Operations Section Operations Section Planning Section Planning Section Logistics Section Logistics Section Finance/Admin Section Finance/Admin Section General Staff

29. 6/26/201629 Operations Section Chief The Operations Section Chief:  develops and implements strategy and tactics to carry out the incident objectives  organizes, assigns, and supervises the tactical field resources  supervises air operations and those resources in a Staging Area Operations Section Chief

30. 6/26/201630 Planning Section Chief The Planning Section Chief:  gathers, analyzes, and disseminates information and intelligence  manages the planning process  compiles the Incident Action Plan  manages Technical Specialists/Subject Matter Experts Planning Section Chief

31. 6/26/201631 Logistics Section Chief The Logistics Section Chief:  Provides resources and services required to support incident activities  Develops portions of Incident Action Plan and forwards them to Planning Section  Contracts for and purchases goods and services needed at the incident Logistics Section Chief

32. 6/26/201632 Finance/Administration Section Chief The Finance/Admin Section Chief:  Is responsible for financial and cost analysis  Oversees contract negotiations  Tracks personnel and equipment time  Processes claims for accidents and injuries  Works with Logistics to ensure resources are procured Finance/Administration Section Chief

33. 6/26/201633 ICS Organizational Components Air Ops Branch Air Ops Branch Divisions Groups Operations Section Single Resource Task Force Strike Team Resources Unit Resources Unit Planning Section Demob. Unit Demob. Unit Situation Unit Situation Unit Doc. Unit Logistics Section Supply Unit Supply Unit Facilities Unit Facilities Unit Finance/Admin. Section Time Unit Time Unit Compensation Claims Unit Compensation Claims Unit Procurement Unit Procurement Unit Cost Unit Cost Unit Incident Commander Public Information Officer Public Information Officer Liaison Officer Liaison Officer Safety Officer Safety Officer Commun. Unit Commun. Unit Medical Unit Medical Unit Food Unit Food Unit Service Branch Service Branch Support Branch Support Branch Ground Support Unit Ground Support Unit Branches

34. 6/26/201634 Expanding Incidents An Incident Commander can activate and delegate authority to Section Chiefs, Branch Directors, Division or Group Supervisors, and Team or Unit Leaders. Divisions Groups Units Single Resources Sections Incident Commander Operations Section Chief Command Branches

35. 6/26/201635 Divisions and Groups Divisions: Organize incident resources by geographical area. Groups: Divide incident resources into functional areas, not necessarily within a single geographic division. Division A (East Side) Division A (East Side) Perimeter Control Group Perimeter Control Group Investigation Group Investigation Group Accident Reconstruction Specialist Accident Reconstruction Specialist Detective 1 (Witness Statements) Detective 1 (Witness Statements) Operations Section Operations Section

36. 6/26/201636 Branches Branches: –Have functional or geographical responsibility for major parts of incident operations. –Identified by Roman numerals or functional name. –Managed by a Branch Director. Emergency Services Branch Emergency Services Branch Law Enforcement Branch Law Enforcement Branch Public Works Branch Public Works Branch Perimeter Control Group Perimeter Control Group Investigation Group Investigation Group Debris Removal Group Debris Removal Group Utility Repair Group Utility Repair Group Health & Medical Group Health & Medical Group Shelter & Mass Care Group Shelter & Mass Care Group Operations Section Operations Section

37. 6/26/201637 DeputyDirectorBranch DeputyChiefGeneral Staff (Section ) AssistantOfficerCommand Staff DeputyIncident Commander Incident Command Support PositionSupport Position TitleTitle Organizational LevelOrganizational Level Single Resource Boss LeaderStrike Team/Task Force ManagerLeaderUnit N/ASupervisorDivision/Group ICS Supervisory Position Titles

38. 6/26/201638 Objectives of CERT Organization  Assess the scope of the incident in their respective areas (according to training)  Determines an overall strategy  Deploys resources  Documents actions and results

39. 6/26/201639 CERT Basic ICS Structure  The first person on scene becomes the Incident Commander, can be changed once more qualified volunteers arrive  Identify which Sections of ICS need to be activated or can be activated based on volunteer availability and incident size  Identify Incident Command Post location, ensure this is a safe area if possible under cover Incident Commander Operation Section Chief Logistic Section Chief Admin/Finance Section Chief Planning Section Chief

40. 6/26/201640 CERT Operations Section Command Structure Sample Operations Section Chief Fire Suppression Group Leader Fire Suppression Team A Fire Suppression Team B Light S&R Group Leader Light S&R Team A Light S&R Team B Medical Group Leader Triage Team A Triage Team B Treatment Team A Treatment Team B Morgue Team  Structure set up depends on size of incident, volunteers availability and skill sets  Implement Span of Control when setting up Group Leaders and Teams  Always ensure that each team has a minimum of 2 members  Can add a staging area component

41. 6/26/201641 CERT Planning Section Command Structure Sample Planning Section Chief Documentation Situation Group Leader Demobilization Group Leader Resource Group Leader  First priority is to set up the Operation Section before implementing the Planning Section component.  Demobilization is important to ensure rotation and efficient use of resources  Resource will sign in and sign out CERT members to ensure accountability  If staffing is limited Documentation/Situation group can also track costs instead of standing up a Admin/Finance Section

42. 6/26/201642 CERT Logistics Section Command Structure Sample Logistics Section Chief Equipment Group Leader Communication Group Leader Supply Group Leader  First priority is to set up the Operation Section before implementing the Logistics Section component.  Equipment - tracks equipment assignments and needs  Communications - implements communication plan for operational periods  Supply – tracks supply needs and identifies how to obtain additional supplies to maintain operations

43.  IS-100 Overview of ICS http://training.fema.gov/EMIWeb/IS/IS100b.asp http://training.fema.gov/EMIWeb/IS/IS100b.asp  IS-200 ICS for Single Resource and Initial Action Incidents http://training.fema.gov/EMIWeb/IS/IS200b.asp http://training.fema.gov/EMIWeb/IS/IS200b.asp  IS-700 Introduction to NIMS http://training.fema.gov/EMIWeb/IS/is700a.asp http://training.fema.gov/EMIWeb/IS/is700a.asp  IS-800 National Responds Framework http://training.fema.gov/EMIWeb/IS/IS800b.asp http://training.fema.gov/EMIWeb/IS/IS800b.asp  ICS 300 & 400 can only be taken in person  Lindsey and Ute administer these courses twice a year in the City of Tacoma contact us if you have a need to attend If you pass the online test FEMA provides a certificate by e-mail directly to you 6/26/201643

44.  You finished the Tacoma CERT ICS overview  Practice with your team on how to implement the ICS structure within your team  We can provide you with scenarios you can use during a team meeting you exercise planning hands on 6/26/201644

45.  As always we are here for you Lindsey Garrison lgarrison@cityoftacoma.org Or Ute Weber uweber@cityoftacoma.org 6/26/201645