1. E-LEARNING for Frontline Supervisor Training S/Sgt Lynne Buehler Peterborough Lakefield Community Police Service

2. Proposal That CPKN develop a series of modules for new Sergeants

3. Background  Rank is retiring at an unprecedented rate.  Informal mentoring opportunities therefore lessened.  Makes formal training crucial  Sergeants are the cornerstone of organizational responsibility

4. Potential Topics  Critical incident supervision  Discipline  Notetaking for Sergeants  Psycho-social changes associated with promotion  Leading strategic change  Risk Management  Media  Performance appraisal

5. Background  Sergeants are the bridge between an Organization’s ideals & organizational function.  US DoJ: more likely to achieve Organizational goals if they are aligned with supervisory practice & if field supervisors have ‘buy in’.

6. ORM  Insufficient preparation of Sergeants exposes officers under their command, the Service & their community to unnecessary, avoidable risk  US civil claims: failure to train & failure to supervise field officers correctly

7. Research/Analysis  Ontario PSA: skills development & learning plan and quality assurance process  Conference Board of Canada  ‘07 PSC: succession planning & leadership development

8. Research/Analysis  PSC recommends development of police leadership framework which identifies the nature of the personal transition required  Successful Organizations are distinguished not only by leadership capability, but the ability to develop leadership.

9. Goals  Improve skills  Mitigate risk  Lessen the impact of transition  Ensure consistency  Improve service  Increase organizational IQ