1. Quality Management Tools Used within the Australian Bureau of Statistics Ms Rebecca Cassidy Assistant Director Quality Management Team

2. Quality Management Tools  Quality Infrastructure System (QIS)  Quality Manual  Quality Assistant  Quality Training

3. Tools for Monitoring Quality  simple system storing quality measures and associated pre-specified tolerances for each gate assessment  automated system for timely delivery and storage of historical measures and data  monitor tolerances, particularly those that are of high risk  use of tables, graphs, commentary  assessment of time series useful

4. QIS enabler of Quality Gates QMs from QIS Quality Gates in e2e process

5. Quality Infrastructure System  corporate repository of quality information and tools to extract/output quality information  facilitate extraction of quality information from survey processes - improve timeliness of delivery of quality information  standard definition of measures  comparison across cycle (during and at end)  set pre-specified targets to monitor measures  facilitate presentation of output  loading of data for dissemination to quality gate reports and clearance reports

6. QIS Portal  SAS Information Portal

7. QIS Report

8. Another QIS report

9. Quality Manual  Forms part of the corporate manuals for training and documentation for ABS staff  Includes detailed information in regards to the quality initiatives:  ABS Data Quality Framework (DQF)  Quality Gates  Quality Incident Response Plans  Quality of Administrative Data  Checklists and templates

11. Quality Assistant  the quality assistant appears on the ABS corporate homepage  a 'one stop shop' for anyone in the ABS trying to find information on quality initiatives in the ABS  provides links to manuals, information on the QIS, Quality Gates, Quality Declarations, Quality measures, and also links to internal and external reference papers

13. Quality Training  3 training courses (in development) for all ABS staff  Quality Concepts and Frameworks  Managing Statistical Risk  Reporting Quality in the ABS  workshops for SSB staff  workshops for clients

14. Questions and Contact Details  For any further information please contact: Rebecca Cassidy rebecca.cassidy@abs.gov.au 61-2-62526022

15.  Thank you!