1. OCL - SERVICES Osterling Consultants Latin America Flow Control Business Experts Valve Automation and Controls eosterling@osterlingconsult.com Telephone: 713 370 1803 Brazil: +5521 99907 1860 Skype: eosterling www.osterlingconsult.com

2. OCL OSTERLING CONSULTANTS LATIN AMERICA How we can help you… 2 Understand the market and its local cultures Set up a business in the country Obtain legal, business and financial advise Appoint sales representation Helped USA companies do business with Latin America since 1983… If you are a Foreign Company.... r-JUNE 2016 OCL - SERVICES LATIN AMERICA

3. OCL OSTERLING CONSULTANTS LATIN AMERICA How we can help you… 3 Understanding doing business with foreign companies Setting objectives & goals Training your sales force in industrial selling, setting-up sales strategies and handing objections Project follow up and reporting Helped USA companies do business with Latin America since 1983… If you are a local Company.... r-JUNE 2016 OCL - SERVICES LATIN AMERICA

4. OCL OSTERLING CONSULTANTS LATIN AMERICA Setting Up Appointments 4 Your country Embassy (Commercial Attaché) Bankers Attorneys (understand local business rules) Accountants (understand local taxation) Prospective customers (end users) Prospective business partners or representatives Prospective customers (engineering companies & contractors) Helped USA companies do business with Latin America since 1983… Foreign Companies.... r-JUNE 2016 OCL - SERVICES LATIN AMERICA

5. OCL OSTERLING CONSULTANTS LATIN AMERICA Making Reservations 5 Hotels Local Flights Car rentals or any other form of ground transportation Restaurants Entertainment Helped USA companies do business with Latin America since 1983… IN CASE OF EMERGENCY Doctor Hospital Foreign Companies.... r-JUNE 2016 OCL - SERVICES LATIN AMERICA

6. OCL OSTERLING CONSULTANTS LATIN AMERICA Business Plan… 6 Helped USA companies do business with Latin America since 1983… Strategic Planning: Understanding doing business in the marketplace Company Vision Products & Services Markets to approach Competition Setting up a strategy to place the company in the best position to accomplish its objectives & goals r-JUNE 2016 OCL - SERVICES LATIN AMERICA

7. OCL OSTERLING CONSULTANTS LATIN AMERICA Industrial Technical Sales… 7 Helped USA companies do business with Latin America since 1983… Offer assistance in building a successful sales team r-JUNE 2016 OCL - SERVICES LATIN AMERICA OCL background 30+ years in selling to the Latin American industry Achieving seven and eight figure US Dollar numbers in yearly sales

8. OCL OSTERLING CONSULTANTS LATIN AMERICA Industrial Salesman Profile… (1 of 2) 8 Helped USA companies do business with Latin America since 1983… r-JUNE 2016 OCL - SERVICES LATIN AMERICA Sell confidence and trust Excel a professional personal profile Speak and manage the engineering language Understand the customer current operating conditions Focus on how your product fit with the customer current operations

9. OCL OSTERLING CONSULTANTS LATIN AMERICA Industrial Salesman Profile… (2 of 2) 9 Helped USA companies do business with Latin America since 1983… r-JUNE 2016 OCL - SERVICES LATIN AMERICA Focus on the “SO WHAT FACTOR”… your product features and benefits “ PLUS ” relate what all of this mean to the customer operations Listen to what the customer is telling you Follow-Up; consider offering additional detailed technical information coming from your company specialist Sell your company reputation. Use references

10. OCL OSTERLING CONSULTANTS LATIN AMERICA Action Plan… (1/2) 10 Legal requirements to open your doors for business Setting-up a starting position Human resources needed for the company to operate Financing Identifying who the key players will be and how they feel about entering this new venture r-JUNE 2016 OCL - SERVICES LATIN AMERICA

11. OCL OSTERLING CONSULTANTS LATIN AMERICA Action Plan… (2/2) 11 Tactics; tricks of the trade that help deal effectively with the customer, call it an engineer or a buyer. Binding features with benefits (“what does this mean to you Mr. customer”) Handling objections Setting-up priorities and getting out to chase the business r-JUNE 2016 OCL - SERVICES LATIN AMERICA

12. OCL OSTERLING CONSULTANTS LATIN AMERICA Additional Support… 12 Hiring (direct employees or representatives) Find an office Find a home (should a company officer plans to live in the country) Helped USA companies do business with Latin America since 1983… Foreign Companies.... r-JUNE 2016 OCL - SERVICES LATIN AMERICA

13. OCL OSTERLING CONSULTANTS LATIN AMERICA OCL Contacts 13 Peter Emilio Osterling Senior Consultant Owner Telephone: Brazil: What´s Up: Skype: +1713 370 1803 (PLEASE LEAVE MESSAGE) +5524 99907 1860 +5524 99907 1869 eosterling www.osterlingconsult.com Email:eosterling@osterlingconsult.com r-JUNE 2016 OCL - SERVICES LATIN AMERICA

14. OCL OSTERLING CONSULTANTS LATIN AMERICA 14 Thank you for visiting our site First consultation is free Call Us! Visit our site with Easy to contact: Telephone – Email - What's Up - Skype Peter Emilio Osterling r-JUNE 2016 OCL - SERVICES LATIN AMERICA