1. Community Services and Health Industry Skills Council Mark Shaddock Training Packages

2. Our role Funded by the Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education (DIICCSRTE) Nationally recognised advisory body on skills and workforce development for the Community Services and Health industry in Australia We do this through: Workforce development (brokerage & projects) Research (Environmental Scan) Training Packages (CHC08 and HLT07) Industry engagement and consultation

3. Development of Training Packages Environmental Scan Continuous Improvement Plan STA and DoI briefed on scope and timetable National consultation and development ISC validates product with industry Final version agreed by stakeholders Case for Endorsement NSSC Endorsed Quality Assurance Panel Industry Reference Group Subject Matter Experts Joint Training Package Advisory Committee

4. Continuous Improvement CS&HISC is required to keep the training packages current through a process of Continuous Improvement. In 2011 our CIP was updated to reflect priority work to June 2014 Areas for review across the packages included: transition of existing training packages to the new design model developing of companion volumes incorporating new and existing feedback to better reflect the changing needs of the Community Services and Health industries

5. Continuous Improvement Plan 2011-2014 The Work Plan for the Continuous Improvement of the Health and Community Services Training Packages was updated in 2011 to reflect priorities to 2014. Areas for review across the packages include: streamlining of training packages, including restructuring of competency standards development of companion volumes incorporating new and existing feedback to better reflect the changing needs of the Community Services and Health industries. Significant feedback received indicating that the Aboriginal and/or Torres Strait Islander as well as Children’s Services qualifications needed to be updated. DEEWR funded this review in order to have it done quicker than the rest of the training package (12 months, rather than 3 years)

6. Changes to Training Packages COAG-led project outlined in ‘VET Products for the 21st Century’ – all ISC’s must comply Key recommendation to simplify and streamline the content of Training Packages by separating the performance standards in units of competence from guidance and supporting information by: 1.simplifying the endorsed components 2.consolidating repetitive material 3.consolidating units that cover same/similar areas of knowledge and skill 4.dividing the Training Packages into fit-for-purpose components Put simply, streamlining involves restructuring and reviewing the content in the units, qualifications and supplementary resources to make it easier for the end user (Employers, RTOs and learners)

7. New Design Model Units of Competency Assessment Requirements Qualifications Credit Arrangements Endorsed Components Endorsed by NSSC Companion Volume Quality assured Implementation Guide Companion Volumes e.g. Learning Guide Knowledge Guide Assessment Strategies Guide Companion Volumes e.g. Learning Guide Knowledge Guide Assessment Strategies Guide

8. New Design Model TRAINING PACKAGES (Endorsed by NSSC) CONTENT / TEMPLATE Credit Arrangements Provide articulation and credit Articulation for Diploma and Advanced Diploma Agreed credit arrangements Qualifications Detail the qualifications contained in the training package Qualification code Qualification title Qualification description Qualification code Qualification title Qualification description Packaging rules: core and elective units Link to mapping information Units of Competency Provide specifications of applied performance standards Assessment Requirements Describe the assessment requirements at the unit of competency Unit code Unit title Application Prerequisite units Assessment evidence: - Performance - Knowledge Assessment evidence: - Performance - Knowledge Competency field Unit sector Elements Performance criteria Foundation skills Range of conditions Link to unit mapping information Assessment context Assessment condition Source: National Quality Council (2010) Design Model for Streamlined Training Packages, retrieved from http://www.nssc.natese.gov.au

9. Qualifications Qualifications align to the new Australian Qualifications Framework Qualifications reflect jobs – courses are based on qualifications, but qualifications are not courses Wherever possible, each qualification stands alone and reflects the skills and knowledge required for the relevant job(s) Restrictive rules are minimised Qualifications support multi-skilling and specialisation

10. Units of competency Each unit describes a discrete workplace function and there is clear, explicit different differentiation between units Units reflect applied knowledge, with specific knowledge evidence detailed in the Assessment Requirements Units describe skills at different levels of complexity, but units do not have qualification levels (sometimes skills described in one unit may be used by people in jobs at different qualification levels) Prerequisite units apply only when the workplace requires people to be formally assessed in one skill before they can perform another

11. Assessment Requirements Performance evidence Product and process evidence, including volume and frequency of performance required for evidence of competency Knowledge evidence Application of knowledge, including scope and depth Assessment conditions Where assessment can take place and what that environment looks like if simulated, including resources and interactions

12. Skill sets Skills sets are not part of the endorsed components Skill sets provide flexible skills recognition options but do not replace qualifications In our industries, skill sets provide opportunities for attaining skills in additional specialisations after the achievement of full qualifications Skill sets may comprise any combination of units which meet an identified industry need, including units that: o vary in scope and complexity o originate in different Training Packages

13. Governance and Consultation Structure CS&HISC Board Joint Training Package Advisory Committee (TPAC) Sector Specific Industry Reference Groups (IRG) Subject Matter Expert Groups (SMEGs) Subject Matter Expert Groups (SMEGs)

14. Consultation & Feedback Industry Reference Groups Provide strategic direction and advice on sub-sector groups Prioritise timeline for sub-sector drafting and consultation Subject Matter Expert Groups Provide input and advice on job roles and functions Working groups for specific units of competency and qualifications Wider Industry Consultation & Working Groups Public comment and feedback on draft components

15. Our Goal: Change that adds value CS&HISC focus is on using the new requirement as an opportunity to make our Training Packages better by: Updating to meet changing needs Challenging ourselves – are there better ways of doing things? Focus on quality assessment More user-friendly – greater consistency and less duplication Sound rationale for decision making about content

16. Changes across the CS&H Training Packages Mandatory work placements (e.g. 120 hours, 240 hours) Pre-requisites and Entry requirements have been removed Workplace assessment is mandatory for relevant units Enhanced simulated assessment and scenarios for competencies such as Allied Health Assistance Cultural diversity and inclusion are core in all qualifications New performance evidence describes volume and frequency of assessment e.g interacted with at least five families from a diverse range of backgrounds; provided care to at least three children with varying needs across a range of ages Assessor requirements over and above the AQTF/NVR requirements in some units

17. Timeline: Submitted by Dec 2014 Analyse Feedback (July 2013) Engage SMEG (August – October 2013) Finalise Second Draft (November 2013) Public Consultation (10 March – 9 May 2014) Analyse Feedback and Finalise Components (April - May 2014) Preliminary QA (June 2014) Validation and sign-off by IRG (June - July 2014) Finalise Case for Endorsement (July 2014) External Quality Assurance and editing (July - August 2014) Consultation with State Training Authorities (September 2014) Submit for endorsement (to NSSC) (October 2014) July 2013 – March 2014 April 2014 – July 2014 July 2014 – December 2014 Industry Reference Group (IRG) Subject Matter Experts (SME) TPAC

18. Timeline: Submitted by Dec 2015 Analyse Feedback (June - July 2014) Engage SMEG (August – October 2014) Finalise Second Draft (November 2014) Public Consultation (February – March 2015) Analyse Feedback and Finalise Components (March - April 2015) Preliminary QA (May 2015) Validation and sign-off by IRG (June 2015) Finalise Case for Endorsement (30 June 2015) External Quality Assurance and editing (1 July -10 August 2015) Consultation with State Training Authorities (September 2015) Submit for endorsement (to NSSC) (24 October 2015) June 2014 – March 2015 April 2015 – June 2015 July 2015 – December 2015 Industry Reference Group (IRG) Subject Matter Experts (SME) TPAC

19. Timeline: Direct Client Care Analyse Feedback (July 2013) Engage SMEG (August – October 2013) Finalise Second Draft (November 2013) Public Consultation (10 March – 9 May 2014) Analyse Feedback (April - July 2014) Engage SMEG (August – October 2014) Finalise Third Draft (November 2014) Public Consultation (February – March 2015) Analyse Feedback and Finalise Components (April 2015) Preliminary QA (May 2015) Validation and sign- off by IRG (June 2015) Finalise Case for Endorsement (30 June 2015) External Quality Assurance and editing (1 July -10 August 2015) Consultation with State Training Authorities (September 2015) Submit for endorsement (to NSSC) (24 October 2015) July 2013 – May 2014 May 2014 – March 2015 April 2015 – June 2015 July 2015 – December 2015 Industry Reference Group (IRG) Subject Matter Experts (SME) TPAC

20. Consultation & Feedback Draft two of selected units and qualifications are available for review from Monday 10 March to 5 May 2014. The sectors included in this review are: Aged Care, Disability, Home and Community Support, Mental Health, Alcohol and Other Drugs, Allied Health Assistance, selected Technicians & Health Support, Dental Assisting, Complementary and Alternative Health, selected Community Sector Development, Community Sector Coordination, general Community Services and selected cross sector units. Feedback should be submitted by Friday 5 May 2014 to inform the next stages of the review process. Queries to Evan Cooper either via email: evan.cooper@cshisc.com.au or phone 02 8226 6635.evan.cooper@cshisc.com.au To ensure you receive notification of consultation and feedback opportunities, please register for the CS&HISC newsletter

21. Mark Shaddock Training Packages Ph: 02 8226 6628 Email: mark.shaddock@cshisc.com.au Visit our website: www.cshisc.com.au