E- COMMERCE What is e-commerce ? Why to use e-commerce ? How to use e-commerce ?
MARKET vs. E-COMMERCE Market before e-commerce. How e-commerce evolved ? Comparing market THEN vs. NOW.
USES OF E-COMMERCE Document Automation in Supply Chain and Logistics Domestic and International Payment Systems Automated Online Assistant Online Shopping and Order Tracking Online Banking Shopping Cart Software Electronic Tickets Social Networking Digital Wallet Customer Relationship Models (CRMs)
FEW GLOBAL TRENDS UK in 2010 – Biggest e-commerce market in the world. Brazil’s e-commerce sales are supposed to reach $17.3 Billion in 2016. India has a great internet user base and Cash on Delivery method accumulates 75% of the e-commerce sales. In 2012, e-commerce sales topped $1 Trillion for the first time in History. In 2014, China had 600 million internet users, double than that of United States making it world’s biggest online market.
SUPPLY CHAIN MANAGEMENT E-commerce has the capability to integrate all inter-company and intra-company functions. Payment Methods made more secure, reliable and settlements more easier. E-commerce would help to solve many aspects of issues that companies may feel difficult to cope with, such as political barriers or cross-country changes. Provides an interactive way for the companies to collaborate with each other.
SOCIAL IMPACT OF E-COMMERCE Virtual bank, network marketing, online shopping, payment and advertising. Huge impact on the economy and society. B2C i.e. Business To Consumer has changed the traditional market removing the intermediates and the costs associated with them thereby increasing the interaction of the Buyer with the Consumer and Lowering the Prices.
IMPACT ON MARKETS AND RETAILERS Lead to intensified Price Competition as it increases customer’s ability to gather information of product and prices. Larger firms are able to use economies of scale and provide lower costs. E-Commerce is recognized for its ability to allow business to communicate and to form transaction anytime and anyplace. Examples of E-Commerce Benchmark Companies are eBay, Amazon, Alibaba, ASOS, Flipkart, Snapdeal, Myntra, GroupOn, JD.com.
STATISTICS OF E-COMMERCE Recent statistics show that retail e-commerce sales in India have grown tremendously, from 2.3 billion U.S. dollars in 2012 to an estimated 17.5 billion U.S. dollars, representing an almost eight- fold growth. As of 2015, the retail e-commerce sales as a percent of total retail sales in India are set to account for 0.9 percent of all retail sales in India, but this figure is also expected to grow in the near future, reaching 1.4 percent in 2018.