1. OPS 571 Academic Success / snaptutorial.com For more course Tutorials www.snaptutorial.com

2. OPS 571 Academic Success / snaptutorial.com OPS 571 Entire Course OPS 571 Week 1 DQ 1 OPS 571 Week 1 Individual Assignment Process Design Matrix and Summary OPS 571 Week 1 Quiz OPS 571 Week 1 DQ 1 OPS 571 Week 1 DQ 2 OPS 571 Week 2 Individual Assignment Process Designs and Supply Chains Presentation OPS 571 Week 2 Learning Team Reflection OPS 571 Week 2 Quiz OPS 571 Week 2 DQ 1 OPS 571 Week 2 DQ 2 OPS 571 Week 3 Individual Assignment Process Designs and Supply Chains Presentation Part 2 OPS 571 Week 3 Learning Team Reflection OPS 571 Week 3 Quiz What are process flow structures? What structure does your organization rely on the most? How effective has the structure been in achieving organizational goals?

3. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 1 DQ 2 OPS 571 Week 1 Individual Assignment Process Design What are some factors that affect global business processes? How would these factors affect development of new processes? How are those factors different from those that affect local business process development? Complete the Process Design Matrix. Write an executive summary identifying appropriate design approaches for a selected product and service. Pick one service with which you are familiar. Complete three to five line items such as production line, self- service, or personal attention approach, on the Process Design Matrix. Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix. Required Elements: No more than 700 words Consistent with APA format Submit Matrix with the Executive Summary Click the Assignment Files tab to submit your assignment.

4. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 1 Quiz OPS 571 Week 2 DQ 1 QUIZ 1 1) Why is the planning phase often referred to as phase 0 (Zero) of the generic product development process? 2) If an automotive service center has an issue with a car not being clean when retumed to a customer, the poka-yoke corrective action might include what? 3) According to the Service-System Design Matrix, sales opportunity has what sort of relationship to production efficiency? 4) Permeable systems are characterized by being penetrable by customers via what two forms of contact? 5) Some may argue that the production-line approach may not treat the process as a service process, but as what type of process? 6) Why do many customers like the self-service approach to service design? Week 2 Discussion Question 1 What is the learning curve and how can it be applied? Would the learning curve be appropriate for your organization? Explain your answer.

5. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 2 DQ 2 OPS 571 Week 2 Individual Assignment Process Designs Week 2 Discussion Question 2 What is Six Sigma? What are the advantages and disadvantages for implementing Six Sigma in your organization? Analyze special considerations and possible constraints of implementing Six Sigma in an international business This is part one of a two part assignment starting with an introductory look at process design and supply chains. Identify a company with which you are familiar. This could be your place of employment, a car wash, a yard service company, and so forth. Create an MS PowerPoint Presentation in which you describe the current state of your selected company's supply chain and an identified process. Required Elements: Describe the company's supply chain Identify a process internal to the company that you wish to analyze. Describe the process internal to the company that you wish to analyze. Identify an appropriate design approach for the process you have chosen. Create a high-level AS IS process flow chart using an appropriate tool.

6. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 2 Learning Team Reflection OPS 571 Week 2 Quiz Select a manufacturing organization the team members are familiar with. Review the company's website and other available information and answer the following: What type of process design do they use: Make to Order, Make to Stock, or Batch? What are two items regarding the manufacturing process related to the organization that the team finds unique or interesting? Prepare a 350- to 1,050-word paper detailing the findings of your discussion. Click the Assignment Files tab to submit your assignment QUIZ 2 1) Which of the following consulting tools are used in the cost impact and payoff analysis stage in the operations consulting process? 2) Which of the following is a situation that likely will yield economies of scale? 3) Which of the following is a key metric associated with value stream mapping> 4) An advantage of a make-to stock process is which of the following? 5) Which of the following is one of the major types of stakeholders impacted by most consulting projects? 6) Which of the following terms refers to a special type of flowcharting tool that is valuable for the development of lean processes?

7. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 3 DQ 1 OPS 571 Week 3 DQ 2 Week 3 Discussion Question 1 What is a safety stock and when should it be used? How have safety stocks been used in a global organization with which you are familiar? Were they relied upon appropriately? Week 3 Discussion Question 2 TOC advocates exploiting process bottlenecks. What does this mean? Provide at least two examples in business where this can be done effectively.

8. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 3 Individual Assignment Process Designs OPS 571 Week 3 Learning Team Reflection Create an MS PowerPoint Presentation in which you evaluate the current state of the process you selected in Week Two and summarize the proposed future state. Required Elements: Evaluate the efficiency and effectiveness of the process selected in Week Two using the data collected. Determine areas for improvement Design an improved process flow chart using an appropriate tool. Summarize two items from this improved process. Include an explanation of how these items could be used in your personal or professional life to improve a process. PowerPoint should include 4-5 slides with detailed speaker notes. Click the Assignment FIles tab to submit your assignment. Discuss the following: What is the chase strategy? Identify 2-3 companies that might use the chase strategy What are some of the challenges associated with using the chase strategy and why? Prepare a 350- to 1,050-word paper detailing the findings of your discussion Click the Assignment Files tab to submit your assignment.

9. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 3 Quiz OPS 571 Week 4 DQ 1 QUIZ 3 1) The text mentions several common approaches to use when developing strategy to close a capacity gap (where utilization of a resource exceeds capacity available). Which of the following is among the common approaches mentioned? 2) Which of the following is considered a pure production planning strategy? 3) Which of the following is an input to the master production schedule (MPS)? 4) Which of the following is an input necessary to run an MRP Program 5) Which of the following is an essential resource that flows through a hospital supply chain? 6) Which of the following is one of the categories of manufacturing inventory? Week 4 Discussion Question 1 How does capacity planning differ in service and manufacturing organizations?

10. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 4 DQ 2 OPS 571 Week 4 Quiz Week 4 Discussion Question 2 What role does supply chain management play for organizations seeking to gain the competitive advantage? Would it be advantageous for your organization to focus its efforts on improving its supply chain? QUIZ 4 1) The vertical axis on a Gantt chart is usually which of the following? 2) Consulting firms typically use which of the following techniques to plan and monitor the engagements of the firm or specific projects? 3) Which of the following identifies a key principle of reengineering? 4) An example of a graphic project report utilized within project management is: 5) Which of the following would be the result of subdividing a project? 6) At the onset, a project originates as which of the following? 7) A Responsibility Chart specifically identifies which of the following?

11. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 4 Team Assignment Supply Chain Design OPS 571 Week 5 DQ 2 Review the Riordan Manufacturing Virtual Organization. Write a paper of no more than 1,400-words that includes the following: Determine Riordan's manufacturing strategy (chase, level, or combination) and explain its benefits Create a process flow diagram for the electric fan supply chain Select two metrics to evaluate performance of the electric fan supply chain Describe the supplier relationship and the effects on the supply chain. As part of this consider the following: Week 5 Discussion Question 2 What role does competitive intelligence play in international business forecasting? Which qualitative techniques are most affected by international differences?

12. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 5 Individual Assignment Project Management OPS 571 Week 5 Learning Team Reflection Review the Project Management email. Write an email response in which you address the following points: Determine which project might be implemented and why (e.g. feasibility study, breakeven analysis, etc). Describe the five phases of a project Describe the key deliverables associated with the selected project(s). Click the Assignment Files tab to submit your assignment. Discuss the following: What are TQM and ISO? How might TQM and ISO be used to improve an organization? What are the benefits and challenges each? What is the role of a Quality Control department in relation to either TQM or ISO? Prepare a 350- to 1,050-word paper detailing the findings of your discussion. Click the Assignment FIles tab to submit your assignment.

13. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 5 Quiz OPS 571 Week 6 DQ 1 QUIZ 5 1) What is one analytical tool common to all quality improvement programs? 2) A fishbone diagram might be found in which DMAIC category? 3) What is the international quality management standard for quality management and assurance that is primarily concerned with quality of air, water and soil? 4) What is a reason that a company may pursue ISO-9000 certification? 5) Who is responsible for performing the first-party certification audit for a supplier firm? 6) What is the certification when a qualified national or international standards body or similar certifying agency audits and certifies that a company is ISO 9000-complaint? 7) An opportunity flow diagram would best fit in which DMAIC category? Week 6 Discussion Question 1 What criteria must be used when considering where to locate a facility in the global business environment? What criteria does your organization consider when deciding the location of a facility?

14. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 6 DQ 2 OPS 571 Week 6 Quiz Week 6 Discussion Question 2 What are the factors that affect international logistics? Which factor is the most important in your current industry and why? QUIZ 6 1) According to Goldratt, which of the following is defined as “any resource whose capacity is less than the demand placed on it”? 2) A bottleneck in a manufacturing process may be targeted and eliminated by employing which of the following? 3) Which of the following is focusing step of Dr. Eli Goldratt’s theory of constraints? 4) Statistical Process control (SPC) and data from the actual process to statistically monitor the process over time are employed during which step of the DMAIC cycle? 5) The idea that statistical methods of quality control, including six-sigma, does not prevent defects, is central to what alternative quality system?

15. OPS 571 Academic Success / snaptutorial.com OPS 571 Week 6 Team Assignment Process Week 5 Discussion Question 1 Create an 8-10 slide MS PowerPoint presentation with detailed speaker notes. Include the following: Identify which ISO standards apply to Riordan Manufacturing Using the Six Sigma DMAIC process, develop a new process design for the production of the Riordan electric fans. Be sure to take advantage of any global opportunities available to Riordan, such as lower labor costs. Describe the bottlenecks that may occur in the new process. Identify three TQM tools that may be used for ongoing process improvement. Be sure to describe who will use the tool, when it will be used, and what interval and how it will lead to process improvement. A project plan including: A schedule including project goals, a schedule, roles and responsibilities and deliverables. Week 5 Discussion Question 1 Does your organization use an enterprise resource planning (ERP) systems? If so does your organization rely on it and what influence does globalization have on your ERP? If not choose an ERP system and discuss why you believe this system can help your organization to improve efficiency and performance.

16. OPS 571 Academic Success / snaptutorial.com OPS 571 Final Exam Guide 1) __________ is when the activities in the stage must stop because there is no place to deposit the item just completed A. Buffering B. Blocking C. Starving D. Pacing 2) According to your text, the most common process metric is A. productivity B. efficiency C. utilization D. throughput time 3) Declining product prices A. increase the manufacturing costs B. lower the break-point C. result in lower manufacturing costs D. increase the break-even point

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