1. Technical Communication 10 th Edition Mike Markel ©2012 Bedford/St. Martin’s ISBN-10: 0-312-67948-3 ISBN-13: 978-0-312-67948-4

2. Paper text Bedford e-Book: web-based e- Book only accessible on a computer Technical Communication 10th Edition Mike Markel ISBN-10: 0-312-67948-3 ISBN-13: 978-0-312-67948-4 Bedford e-Book to Go: downloadable e-Book accessible on a computer, iPad, or large-screen Android tablet CourseSmart e-Book: downloadable e-Book accessible on a computer or via app on the iPad, iPhone, iPod Touch, Android devices, Kindle Fire, Nook Color, or Nook Tablet Print book e-Books (1/2 the cost of the print book) WHAT TO BUY Required Text Available Formats

3. WHERE TO BUY IT From Publisher Campus Bookstore http://www.bedfordstmartins.com

4. WHY YOU NEED IT You will have assigned homework and we will test from material found in this book. This book includes:  Annotated examples to explain model documents, illustrations, and screenshots  Guidelines boxes to summarize key information and suggest strategies  Interactive sample documents that allow you to apply your readings  Writer’s checklists 1. It is required for this course 2. It will help you get a better grade. Period.

5. Get access to free online study tools Get access to free online study tools Interactive sample documents Self-study quizzes Flashcards Downloadable case documents Tutorials on evaluating online sources, designing for the web and more

6. Bedfordstmartins.com/techcomm Hover your mouse over “REGISTER” and click “I am a Student”

7. Enter your e-mail address

8. When you’re done, click “Register” Create your account

9. Get access to PREMIUM online study tools Get access to PREMIUM online study tools SUCH AS… Multimedia Models e-Book

10. 1. Log in first. 2. Locate the “Unlock Premium Resources” box. Either enter the access code you received from the bookstore or purchase directly from the Web site Unlocking premium study tools…

11. Enter the activation code printed on your access card and click “Go.” Alert! Do not throw away your access card until you’re registered! If you have an access code…

12. If you want to purchase directly… 1. Click “Purchase Access Online” 2. Choose your resources and click “Add to cart” 3. Click “Check Out Now”

13. The resources you’ve unlocked will now appear on the home page—click “Go” to access them UNLOCKED RESOURCES

14. USING THE E-BOOK table of contents search bookmark & highlight

15. USING THE MULTIMEDIA MODELS

16. Your first step should always be to call Tech Support. Tech Support will be able to address any issues you might have with registration, etc. If you need help from me for any technical issue, I will not be able to help you unless you first have a ticket number that you have received from Tech Support. Tech Support 1-800-936-6899 NEED HELP?