1. Supporting Leicestershire Families - Blaby Quin Quinney Community Services Group Manager 1

2. Troubled Families Profile 2 1 in 2 families involved in crime / ASB 57% solely or heavily reliant upon state benefits 75% actually in receipt of benefits 96% have at least one family dysfunction risk DV, Behaviour, Poor Parenting, Safeguarding, unstable relationships etc 64% have educational risks truancy, >15%, SEN, exclusions, class behaviour, PRU 49% of households have some form of mental health problem Rises to 81% with Alcohol & Drug misuse 36% of families have a physical health condition

3. Troubled Families make up… 3 77% of Domestic Violence Casework Sourced from pilot work Summer 2010 48% of Attendance Improvement Service cases 100% of Probation Casework where probationer is a parent 79% of Youth Offending Service Casework 70% of families assessed by children’s social care are either TF or Threshold (Initial or Core) 96% of CAF Cases TF (69% of casework) Threshold (27% of casework)

4. Local Definition for Leics Troubled Families  Out of 23 potential risks/issues  More than 5 risks/issues = Troubled Family  Any family with an open Child Protection Plan not in the above = Troubled Family  Add to this any family not in the above but has 2 or more of:- Alcohol Misuse Drugs Misuse Violence or abuse Crime/ASB Mental Health 4 Any family presenting 2-4 risks not in the TF category = a At Risk Family e.g. at risk of becoming Troubled

5. Sources of Family Data  Children’s Social Care – Framework i  CAF – CAF Access database  Free School Meals - CAPITA One  Unauthorised absences from school – CAPITA One  Exclusions – CAPITA One  Family Intervention Projects – Manual return from FIP Records/Key Worker knowledge  Children's Centres Manual return from Outreach Worker knowledge  Pupil Referral Units – CAPITA One  Attendance Improvement Service – CAPITA One  Statements of Educational Needs – CAPITA One  Probation Service – manual trawl through casework files  YOS/YISP - RAISE  District Councils – manual returns from Community Safety  Children’s Centres – manual returns from non- CYPS staff 5 12500+ households known across these datasets

6. Data Summary 80 Troubled Families  0.533% of all households with children County Average = 1.29% 172 At Risk Families  1.15% of all households with children County Average = 2.03% Top 5 most prevalent risks known to be present:  Violence or abuse (69% vs. 67% County average)  Reliance on benefits (50% vs. 58% County average)  Problems with education (49% vs. 51% County average)  Crime/ASB (45% vs. 50% County average)  Mental Health (44% vs. 50% County average) 21 percent reported to be single parent families 6

7. Common Issues for Families  Confusing landscape of public services  Poor/overcrowded housing (incl. homelessness)  High risk behaviours (incl. substance misuse)  Poverty (incl. debt & unemployment)  Health (incl. mental health & disability)  Crime (offending and experience of)  Lack of education/ attainment  Domestic violence  Difficulties maintaining relationships (incl. family, friends, peers, isolation & social marginalisation)  Lack of resilience (incl. capability, capacity, confidence & inability to cope)  Lack of or limited choice/control  Adverse effect on aspirations/ perception of social mobility  Poor parenting 7

8. Reoccurring Themes on what works and what does not work: Family based approach Building capabilities, resilience and skills Early intervention Stability, continuity and transitions – as long as it takes Tackle key issues: Effective parenting Educational performance Worklessness Involving communities and building social capital X Silo working X Uncoordinated public services X Working with individuals X Doing to rather than with X Short timescale interventions X Not being able to access the right services at the right time X Limited sharing of information 8

9. Targeted Services Universal Services Specialist Services Family Improved outcomes Increased resilience, strengths & independence Improved outcomes Increased resilience, strengths & independence Co-located locality service: Permanent core team members inc Family Worker P/t Co-opted team members Personalised family budgets Co-located locality service: Permanent core team members inc Family Worker P/t Co-opted team members Personalised family budgets Approved Family Model Role: Whole family approach Delivers direct support Co-ordinates other services Outreach in home/community Assertive intensive support Small caseloads Role: Whole family approach Delivers direct support Co-ordinates other services Outreach in home/community Assertive intensive support Small caseloads 9

10. Team Around the Family at Blaby:- Housing Related Floating Support Housing Options Children’s Worker Substance Use Worker Domestic Abuse Worker Youth Worker Linked – Health & Leisure, Citizen’s Advice Bureau, Acorn. Safe Inside Safe Outside Community Action Partnership

11. Where are we now? Established a locality hub ‘touch-down’ desks Referral process nailed Recruited 4 Family Support Workers Promoting the service

12. County wide consistency on:- Family Support Worker (4 employed by BDC):  Supervision/Training/Performance reporting Maintain the integrity of the model Performance Framework Referrals and Tracking Core Family Assessment Framework Core Management Information Information sharing arrangements

13. Practicalities Referral I Locality Hub I SFSW I FSW (up to 12 families)  Team around the family  Specialist/Targeted/Universal services

14. Summary  SLF =‘Troubled Families’ and ‘at risk’ families  Family centred  Wider vision, eliminating silos Senior Family Support Worker -Teresa Neal contact details: tjn@blaby.gov.uk. Tel: 0116 272 7785tjn@blaby.gov.uk Locality Manager - Quin Quinney contact details: agq@blaby.gov.uk Tel: 0116 272 7595agq@blaby.gov.uk

15. What’s Housing got to do with Supporting Leicestershire Families? Strategic Role Assess and plan housing needs Best use of Existing stock Partnership working Housing support Facilitate new housing

16. Exercise Case study What issues overall need to be addressed and which service might help? What role does Housing have? (Either because they have to or for good practice) How could they be part of the ‘Team around the Family’ What could Housing do differently?