1. Risk Management Global Trends and Experiences ISO General Assembly Sydney – September 2001 Jenny Peachey Australian Customs Service

2. Today’s Presentation Risk Management in Australian Customs Risk Management in Australian Customs Re-engineering and risk management Re-engineering and risk management Partnership programs with international Customs services Partnership programs with international Customs services Customs Asia-Pacific experience and projects Customs Asia-Pacific experience and projects

3. Risk Management in Australian Customs Strategic planning Strategic planning National Resource Assessment National Resource Assessment Operational Operational Risk Management at all levels of the organisation Risk Management at all levels of the organisation

4. Re-engineering and Risk Management Cargo Management Re-engineering Cargo Management Re-engineering Regulatory Philosophy Regulatory Philosophy Business process re-engineering Business process re-engineering Harnessing effective risk management techniques for better business outcomes Harnessing effective risk management techniques for better business outcomes

5. Partnership Programs with International Customs Services Accredited client program Accredited client program International trade prototype International trade prototype Extending risk assessment across the global trading community Extending risk assessment across the global trading community

6. Australian Customs in the Asia-Pacific Region APEC Risk Management Program APEC Risk Management Program South Pacific Forum Law Enforcement Program South Pacific Forum Law Enforcement Program AS/NZs 4360:1999 AS/NZs 4360:1999 Risk management leadership in the region Risk management leadership in the region

7. Risk Management and the Australian Customs Service Risk Management at all levels of the organisation Risk Management at all levels of the organisation Harnessing effective risk management techniques for better business outcomes Harnessing effective risk management techniques for better business outcomes Extending risk assessment across the global trading community Extending risk assessment across the global trading community Risk management leadership in the region Risk management leadership in the region