1. 911 Coordinators Spring Meeting Crystal River, Florida March 31, 2009

2. State of Florida E911 Board 2009 Spring Update E911 Board Information http://florida911.myflorida.com

3. E911 Board Membership Chair--John C. Ford, Department of Management Services, Communications and Information Technology Services 4 Industry Representatives - James “Jim” Smith II, Embarq; Andy Feeney, AT&T; Marilyn Haroutunian, Sprint-Nextel and William "Bill" Reid, Verizon 4 County 911 Coordinators - Deborah “Debbie” Caruthers, Orange-large county; Sandi Chernoff, Collier-medium county; Kim Paxton, Putnam-rural county and Chuck Freeman at-large representative

4. E911 Board Support State of Florida Department of Management Services Division of Telecommunications, Public Safety 4030 Esplanade Way, Suite 160 Tallahassee, FL 32399-0950 Special Support Services Contacts John Ford, Chairman, E911 Board (850) 921-2334 john.ford@dms.myflorida.comjohn.ford@dms.myflorida.com Patricia Greene, Manager (850) 922-7501 pat.greene@dms.myflorida.compat.greene@dms.myflorida.com Penney Taylor, Administrative (850) 414-9636 penney.taylor@dms.myflorida.compenney.taylor@dms.myflorida.com Kimberly Bickley, Administrative (850) 922-7445 kimberly.bickley@dms.myflorida.comkimberly.bickley@dms.myflorida.com Kent Raheb, Technical (850) 922-7417 kent.raheb@dms.myflorida.comkent.raheb@dms.myflorida.com Ryan Butler, Technical (850) 922-2090 ryan.butler@dms.myflorida.comryan.butler@dms.myflorida.com Fax: 850. 488.9837 State 911 Website: http://florida911.myflorida.comhttp://florida911.myflorida.com

5. Allocation Percentages Wireless Current: Counties - 67% Wireless Service Providers - 30% Rural Counties - 2% Administration – 1% Nonwireless Current: Counties - 97% Rural Counties - 2% Administration – 1%

6. E911 Board Wireless Subscriber Statistics Calendar Year 2008 Subscribers (December 2007) 13,642,909 Subscribers (December 2008) 13,466,047 1.3% decrease in 12 months

7. E911 Board Financials Fiscal Year 2007-2008* Beginning Balance$ 70,054,200 Fee Revenues & Income$ 124,716,916 County Allocation$ 107,445,912 E911 State County Grant Allocation$ 25,000,000 Rural County Allocation$ 4,405,702 Provider Reimbursement$ 18,849,676 Board Operations/Administration$ 907,074 Current End of Year:$ 38,162,751 *Compiled

8. E911 Board 2008 Annual Report County Information (2007-2008) E911 Calls = 14,488,279 Rural Counties = 30 Total County Expenditures = $170,228,333/yr. Total Subscribers Fee Revenue = $ 103,404,680 % 911 Fee & E911 Board Assistance (Interest and R. C. Grants) of Total 911 Expenses = 66%

9. E911 State Grant Program Fall 2008 The E911 Board received 52 applications from 30 counties for a total grant request of $30,730,872. The E911 Board approved and disbursed $18,519,733. An additional $6 million in nonrecurring funds was requested from the E911 Trust Fund for the 2009-2010 fiscal year.

10. Rural County Grant Program Fall 2008 The E911 Board received 30 applications from 15 counties for a total grant request of $1,308,327.02. The E911 Board approved $668,592.30. Funded priority one through five and partial priority six grants. Not all grants could be funded and two grants were tabled until next meeting.

11. E911 Board Fee Issues Wireless  Prepaid (Report Completed and Submitted)  All providers should collect the E911 fee  Delay implementation until January 1, 2010  February Board Meeting – Retailers are Service Providers  March Board Meeting – Tabled Issue until April – Board to send letter to legislature on prepaid issue Prepaid Fee should be collected Request assistance on collection method If Point of Sale (enforcement authority) Nonwireless  VoIP remittances Board Spending Authority

12. County Issues Board requests County assistance in identifying wireless and nonwireless service providers doing business in Florida Please do not send any funds or checks to the E911 Board Staff. Please send any excess funds, grant reimbursement and interest checks to:  Address:Florida E911 Board Post Office Box 7117 Tallahassee, Florida 32314

13. County Issues Continued March 09, Quarterly Reports are due and need to be submitted on time. On-time submission prevents the need for a letter to the Board of County Commission and State Auditor General audit criticism. Time Extension Change requests and Final Documentation (copy of invoices and payments [checks]) need to be submitted on time. If you have a grant application or change request pending Board action, recommend that you attend the meeting, either in person or by voice bridge.

14. Audit Issues The Auditor General is conducting the audit of the E911 Board for FY 07-08. The Auditor General has conducted the audit of the E911 Board for FY 06-07 & some items through March 2008. Last Report Number: 2008-1762008-176 Report Title: Department of Management Services – Wireless Emergency Telephone System Fund - Operational Audit Release Date: 5/12/2008 Located @ http://www.state.fl.us/audgenhttp://www.state.fl.us/audgen

15. E911 Grant Programs E911 State Grant and Rural County Application & Rules  Changes will detail & define the grant programs priorities, rules and requirements  Grant application package includes the terms and conditions for the grants. Florida Single Audit Act - state audit and accountability requirements for state financial assistance provided to counties  Rural County Grants – Single Audit Act - CSFA – 72.001  E911 State Grants – Single Audit Act - CSFA – 72.002  E911 Emergency Grants – (Development) https://apps.fldfs.com/fsaa/searchCompliance.aspx Provide the E911 Board staff a copy of the County annual audit Review the financial reporting package, including the management letter and corrective action plan, to identify audit findings and recommendations that affect state financial.

16. E911 Board Rules  60FF-5.001: Requirements for Sworn Invoices Submitted by or on Behalf of Wireless Service Providers 60FF-5.001  60FF-5.002: Rural County Grants 60FF-5.002  60FF-5.003: E911 State Grant Program 60FF-5.003  60FF-5.004: Requirements for Fee Remittance Submitted by or on Behalf of Wireless and Non-wireless Service Providers including Prepaid 60FF-5.004  60FF-5.005: Emergency Grants 60FF-5.005  60FF-5.006: Carry forward and Excess Cost Recovery 60FF-5.006

17. Carry Forward and Excess Cost Recovery F.S. §365.173(2)(c) A county may carry forward up to 20 percent of the total funds disbursed to the county by the board during a calendar year for expenditures for capital outlay, capital improvements, or equipment replacement, if such expenditures are made for the purposes specified in subparagraphs F.S. § 365.173 (2)(a)1. and 2.; In order to prevent an excess recovery of costs incurred in providing E911 service, a county that receives funds greater than the permissible E911 costs described in F.S. §365.172(9), including the 20 percent carry forward allowance, must return the excess funds to the E911 Board to be allocated under F.S. § 365.172(6)(a).

18. Issues of Concern Fee Collection (Prepaid & VoIP) Legislative Position Paper - Trust Fund 2009-2010 - E911 State Grant Program & Emergency Grant Program Board Opinion on Expenditures - (Call Taker Certification)(CAD, database and FTE clarifications) NG911 Issues FCC E911 Location Accuracy Order - Docket 07-114 Audit Issues

19. State of Florida Department of Management Services Division of Telecommunications Public Safety Statewide 911 Coordination Section 2009 Spring Update Information http://florida911.myflorida.com/suncom/public_safety/florida_e911

20. Florida E911 Website http://florida911.myflorida.com/http://florida911.myflorida.com/

21. DMS Current Issues State 911 Plan  Preliminary workshops  Development of a rule for the State 911 Plan  Work with County Coordinators on update of County Plans – Chapter 9 911 Database for State Government  Department of Management Services is working on updating the 911 database.  Meeting is being scheduled with state agencies to assist agencies with development or updating their databases.

22. Current Projects Call Taker Training  Sub-committee working on development of Web based call taker training. Hosted by DMS Marc Adler Dina Walker (Chair) Pat Welte Sharon Falcone Sally Tolley Patty Allison Linda Draughn-Woloski

23. Current Projects continued 911 Coordinator List Serve  Hosted by DMS – opt in notification. NG-911 State Plan Update  Sub-committee working on development of NG-911 Section for State 911 Plan.  Ira Pyles Frank Kirk  Bruce ThorburnTim Gundlach  Ron HattonSilvia Diaz  Chuck FreemanEd Gonzalez  Susan LukeSteve Fullerton

24. Routing Projects Updates North Florida Pilot Routing Project  Circuits Installed, Tested, Transferring Calls.  Completed E911 Net User Agreement Okaloosa/Walton (Embarq) E911 Board Funded Lake/Orange (Embarq) E911 Board Funded Martin/St. Lucie (Intrado) E911 Board Funded

25. 911 Emergency Dispatcher Senate Bill 2040 House Bill 769 – mandated certification in 2012. DOH – 911 Emergency Dispatcher Certification Rule 64J-3 Florida Administrative Code https://www.flrules.org https://www.flrules.org DOE revised Public Safety Telecommunication curriculum framework (PO90101) http://www.fldoe.org/workforce/dwdframe / http://www.fldoe.org/workforce/dwdframe /

26. State & Federal Legislative Issues Hearing Impaired Issues  SB 2692 Deaf and Hard of Hearing Education  FCC Docket TRS – Waiver of TRS providers on 711 transfers to appropriate PSAP – Delayed to March 31, 2009 because of geographic location issues needed to route calls. Public Service Commission Rules & Dockets  Intrado & AT&T (070736-TP) Intrado & Embarq (070699-TP) Final Order denying motion of reconsideration – interconnection arrangements  Docket 080641-TP – Rule on intercept services or alternative routing to a default number shall be provided for the universal emergency telephone number "911 “ in central offices where the number is inoperable

27. Federal Legislative Issues ENHANCE 911 Act of 2004 (PL 108-494) is set to expire on October 1, 2009 – Reauthorization effort NET 911 Act of 2008 (FCC Docket 09-14) Letter to FCC on State funding mechanism including fee and revenue - also amount of fee revenue used for other purposes. National Highway Traffic Safety Administration  National 911 Office (NPRM on Federal grant) Comments filed by NASNA & NENA (Florida $1.5M)  National NG911 Migration Plan for Congress (Awaiting) APCO NENA letter to Senate Judiciary Committee - FCC in 1996 ordered wireless carriers to provide location for 911. - patent lawsuits against major cellular carriers asserting that E911 location infringes upon patents.

28. American Recovery and Reinvestment Act of 2009 Development of broadband networks in rural and underserved area. Congress assigned grant- and loan making responsibilities to the Department of Commerce’s National Telecommunications and Information Administration (NTIA) The FCC - Public Notice April 13 comment date on its consultative role to NTIA as set forth in the ARRA. The areas identified definition of unserved area, underserved area, and broadband and obligations that will be contractual conditions of grants.

29. Appreciation Coordinator Group Chair  Thank you Marc Adler. Coordinator Meeting  Thank you Florida NENA. Coordinator Training  Thank you Florida E911 Board.

30. THANK YOU Concerns? Wink Infinger Statewide 911 Coordinator State of Florida Department of Management Services Division of Telecommunications Public Safety 4030 Esplanade Way, Suite 160D Tallahassee, FL 32399-0950 Tel: 850.921.0041 Fax: 850. 488.9837 e-mail: wink.infinger@dms.myflorida.comwink.infinger@dms.myflorida.com State 911 Website: http://florida911.myflorida.com

31. Presentations 10:05 am – 10:15 am 911 Dispatcher Certification (Denise Amber Lee Foundation) 10:30 am – 10:40 am911 Dispatcher Certification (APCO) 10:40 am – 11:00 amLegislative Process (Bruce Thorburn – FL NENA Legislative Liaison) 11:00 am – 11:30 amIndustry and Vendor Updates 1:00 pm – 2:15 pmExamination of Next Generation NG911 (Cisco) 2:30 pm – 3:00 pmNG911 cont. & Cisco Emergency Responder (Marc Linsner) 3:00 pm – 3:30 pmFDEM Technical Hazards E-Plan (Shanti Smith) 3:30 pm – 4:00 pmMulti Line Telephone Systems & NENA E911 Model Legislation (Nortel) (Chuck Melton) 4:00 pm – 5:00 pmCounty forum Presentation on 911 will be posted on the DMS website.