1. Strategy for Promoting a Culture of Compliance Working Groups Meeting - IACML Washington, D.C., May 19-21, 2009

2. CULTURE OF COMPLIANCE CHALLENGE SOCIAL ACTORS

3. CULTURE OF COMPLIANCE Tripartite forums Roundtables on TV/Radio Interviews on mass media Information bulletins Workshops on application of principles and fundamental rights Website Training for the general public Modernization of oversight mechanisms But Progress to date Absence of an institutional communication policy Weak preventive inspection mechanisms Inadequate information system platform Weak presence of regional offices Intermittent and uncoordinated institutional communication efforts Lack of information gathering protocols.

4. Culture of Compliance as part of the Institution’s Strategic Plan OurstrategyOurstrategy

5. Toward the Strategic Plan: Ministry of Labor and Social Security (MTSS) World of Work: Labor Laws International Standards Labor Market Free Trade Processes Regional Integration Processes What is our vision and mission? What is the adequate environment for the MTSS? How to fit into that environment? Where are we now? Where do we need to go? How can we get there?

6. Culture of Compliance in the Institution’s Strategic Plan Objectives from the point of view of the user: –Promote a culture of compliance with labor rights and obligations for decent work with a focus on prevention. –Ensure effective advisory services and oversight for decent work.

7. Culture of Compliance in the Institution’s Strategic Plan Objectives from an internal perspective: –Foster a culture of social responsibility in the public and private sectors. –Decentralize services according to criteria of need, viability, and timeliness. –Modernize the technological infrastructure of the MTSS with nationwide coverage. –Integrate training for users in a systemic manner. –Strengthen human capital in terms of quality

8. Social Responsibility Initiatives in the MTSS Certification System for Gender Equality and Equity in the Workplace in Costa Rica ISO-26000 DE Social Responsibility – Child Labor Social Responsibility Initiatives Spearheaded by the BSR Project

9. Certification System for Gender Equality and Equity in the Workplace in Costa Rica Premises: Workplace conditions for sustained improvement in quality of life for women Provide a working environment that reinforces career and individual development Increase the productivity of women and, therefore, company competitiveness Example: Suitable breastfeeding facilities Companies involved in the initiative: Coca Cola, Banco Popular, Scotiabank, Banco Nacional de Costa Rica

10. ISO-26000 DE Social Responsibility - Child Labor Premises: Child and adolescent workers have limited opportunities to become skilled adult workers Child labor hampers economic growth and has adverse repercussions on domestic and international markets The use of child labor in a company’s supply chain could tarnish its public image

11. ISO-26000 DE Social Responsibility - Child Labor Successful experiences: Project on Comprehensive Training for Adolescent Agricultural Workers –Promotion of re-enrollment in schools and technical studies –North region –MTSS - Private Business - Local Organization - INA Project on Prevention of Child Labor at Agricultural Fairs and Markets –MTSS - Local Government - Small and Medium Size Producers –Cantons: Moravia-Tibás- Goicoechea y Coronado.

12. Thank You!