1. Zambia’s ICT National Standardisation Organisation Izaiah Mulenga, Standards Officer, ZABS, imulenga@zabs.org.zm ITU Regional Standardization Forum for Africa and SG5RG-ARF and SG5RG-AFR Meetings Livingstone, Zambia 14-18 March 2016

2. Presentation Outline Country Location and Statistics Overview of ICT sector Policy / Legal Environment Standardization Strategy and Perspective Legal Framework and other Issues TC Performance International Participation Challenges Future Outlook

3. Country Location

4. Strategic Country Location.. At the Crossroads of two major regional markets COMESA – 400 m people, GDP US$ 360 bn SADC – 247 m people, GDP US$ 431bn Zambia SADC COMESA

5. Country Statistics POPULATION = 15,545,778 AREA = 75 million Hectare GDP = ZMW 117,743.1 Million (2013)

6. Overview of the ICT Sector GSM Coverage = 78% Geographical, 80% population ICT Sector = Fully Liberalized in 2009 Sector Regulator = ZICTA, 2009 Licensing Regime= Unified, Technology neutral PSTN Penetration = 0.75% Mobile Subscription = 11,557,725 [SIM CARDS] Internet Subscriptions = 38,316 (Fixed) 6,057,229 (Mobile)

7. Standardization Strategy Policy / Legal Environment – The Standards Act of 1997 – ICT Policy of 2006 – ICT Act No. 15 of 2009 – National Quality Policy 2010 – ICT Standardization Policy of 2011 (By ZICTA)

8. Standardisation Perspective

9. Legal Framework ZABS Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman

10. Legal Framework - ZICTA Submissions from the public on standards Take into account international standards, including ITU Funds: - Appropriated by Parliament - Loans, grants, donations - Regulate provision of e- communication services and products - Set standards for the sector - Establish and publish technical standards relating to all electronic communications equipment to be used in Zambia Minister, in consultation with ZICTA and ZABS, may by statute: - Prescribe equipment standards (i.e., regulations), including incorporation by reference Members except DG Appointed by Minister Board appoints Director-General of ZICTA Director General appoints ZICTA Staff Board sets, terms & conditions of D-G and staff Board of the Authority 11 Members including Director-General Zambia Information and Communications Technology Authority (ZICTA) - Director-General (is CEO of ZICTA) - Staff Ministry of Transport and Communication (4 members) Ministries/agencies related to ICT, home affairs; national security and Justice. Representative of Attorney General (5 members) Nominated by other organizations (1 member) Person appointed by Minister Committees Appointed by Board Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman

11. MoU – ZABS & ZICTA MoU * Developed, Adopted or Adapted by TCs - Publish in Gazette any spec/code of practice and declare it a voluntary standard - Publish in Gazette any proposed compulsory standard; take comments and report to Minister Board of ZICTA MTC Ministry Standards Council ZICTA ZABS ICT Standards Steering Committee (ISC) 13 members - Set and drive the strategic agenda for ICT standard development in Zambia - Manage and coordinate TCs - TCs develop ICT standards in conformity with the ZABS Guidelines & ISO/IEC Directives - Review for approval standards from TCs*, for Gazetting by ZABS ISC Secretariat (ZICTA/ZABS) TC1TC2 TC3 TC4 TC5 - Sets standards for the sector - Issues regulations for e- communication services and products - Constitutes, in consultation with ZABS, size, structure and members of ISC - Develop ToR of ISC CTI Ministry Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman Report on standards ready for Gazetting Report on Gazetted standards ready for enforcement

12. TC Topics (2012-2014) ICT Standardisation Steering Committee TC1 - ICT Safety & Protection TC2 - Electromagnetic Compatibility & Immunity TC3 - QoS & Interconnection TC4 - Terminal & Human Factors TC5 - Cyber security ISC Secretariat (ZICTA/ZABS)

13. Standardization Process ISC informs ZICTA standard has been Gazetted Via Secretariat ISC receives request from stakeholders for a standards project ISC assigns the standards project to a TC TC Technical research Standards of other standards bodies, e.g., ITU Other relevant material Standards of other countries TC sub-group meetings to discuss relevant material and existing standards TC develops or adopts or adapts documents as a draft standard, compatible with national requirements and laws Public Comment Period TC Comment Resolution Process TC proposes draft standard to ISC ISC votes on approval of standard ISC requests ZABS to Gazette the standard ZABS Gazettes the standard and declares it a voluntary standard Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman

14. TC Performance TC Adopted Standards Gazetted Standards Standards inforce inforce/Not adopted % not gazetted % Inforce but not adopted TC11296225 TC216 146030 TC354 5000 TC479725965952 TC51410 0290 TOTAL1751619473844 Standards analysis per TC :2012-2014 Source: ZAMBIA ICT STANDARDISATION REVIEW 2011-2015 (ZICTA)

15. TC Performance Source: ZAMBIA ICT STANDARDISATION REVIEW 2011-2015 (ZICTA)

16. Distribution of Adopted/Adapted/Developed Standards Source: ZAMBIA ICT STANDARDISATION REVIEW 2011-2015 (ZICTA)

17. Participation in ITU Meeting There is current no procedure for TC members to participate in ITU meetings. However, ZICTA has in the past sponsored TC members to ITU meetings held in Zambia Standardization is currently downstream (from SDOs to National) ZICTA participate in ITU meetings and attend Study Groups of interest

18. International Participation - ZICTA The key study groups that have since been identified as being appropriate to the Zambian ICT environment include: – ITU-T SG2: Operational Aspects – ITU-T SG3: Economic and policy issues – ITU-T SG5: Environment and Climate – ITU-T SG12: Performance, Quality of Service (QoS) and Quality of Experience (QoE) – ITU-T SG13: Future Networks Including cloud computing – ITU-T SG15: Transport, Access and Home – ITU-T SG16: Multimedia Services – ITU-T SG17: Security – ITU-T SG20: Internet of Things (IoT) and its Applications including Smart Sustainable cities

19. International Participation - ZABS ICT – related TCs – ISO/IEC JTC 1/SC 38 - Cloud Computing and Distributed Platforms (O-Member ) ISO/IEC JTC 1/SC 38 Other TCs – ISO/TC 34 - Food products ( O-Member ) ISO/TC 34 – ISO/TC 34/SC 6 - Meat, poultry, fish, eggs and their products ( O-Member ) ISO/TC 34/SC 6 – ISO/TC 34/SC 17 - Management systems for food safety ( P-Member ) ISO/TC 34/SC 17 – ISO/TC 68 - Financial services ( O-Member ) ISO/TC 68 – ISO/TC 82 - Mining ( P-Member ) ISO/TC 82 – ISO/TC 82/SC 7 - Mine closure and reclamation management ( O-Member ) ISO/TC 82/SC 7 – ISO/TC 86 - Refrigeration and air-conditioning ( O-Member ) ISO/TC 86 – ISO/TC 86/SC 6 - Testing and rating of air-conditioners and heat pumps ( O- Member ) ISO/TC 86/SC 6

20. International Participation - ZABS Other TC cnt’ – ISO/TC 126 - Tobacco and tobacco products ( O-Member ) ISO/TC 126 – ISO/TC 147 - Water quality ( O-Member ) ISO/TC 147 – ISO/TC 174 - Jewellery ( O-Member ) ISO/TC 174 – ISO/TC 218 - Timber ( O-Member ) ISO/TC 218 – ISO/TC 224 - Service activities relating to drinking water supply systems and wastewater systems - Quality criteria of the service and performance indicators ( P-Member ) ISO/TC 224 – ISO/TC 242 - Energy Management ( P-Member ) ISO/TC 242 – ISO/PC 278 - Anti-bribery management systems ( P-Member ) ISO/PC 278 Policy Development Committees (PDC) – ISO/COPOLCO - Committee on consumer policy ( O-Member ) ISO/COPOLCO – ISO/DEVCO - Committee on developing country matters ( O-Member ) ISO/DEVCO

21. Challenges Human Resources Standardisation know how Immediate, short and long term HR needs? Infrastructure Resources & Investment Technical Infrastructure (R & D) Inadequate internet connectivity Awareness Information availability and access Rapid Technology and Changes Standards Maintenance & Management Collaboration Local / National level [No Industry Participation] Regional [SADC & COMESA] International [Participation in Intl orgs] Budgetary Resource Process of Adopting ITU Recommendations

22. Future Outlook ZICTA Responsible Agency NSO Bureau Arranged by ZICTA National Advisory Committee T-NAC TC1 NSG1 for SG5 TC2 NSG2 for SG15/SG20 TC3 NSG3 for SG12 TC4 NSG4 for SG2/SG15 TC5 NSG5 for SG13/SG17 TC6 NSG6 for SG3

23. Conclusion More effort is required by Zambia and Africa in standards development participation – Skills Training – Set up National Standards Organisations (NSOs) – More participation at international level Standards should have relevant to local needs Sensitization required to encourage utilisation of Standards to enhance competition. Regulatory Authorities to impose certain standards such as those for Security