1. Alliance shared management service Some notable wins: – Alma Analytics: Support for distributed Network Zone reporting in May 2016 – Some user interface improvements – Build out of license management functionality – Early digital format support – More Alma Application Programming Interfaces (APIs)

3. Alliance shared management service Some notable wins: – Alma Analytics: Support for distributed Network Zone reporting in May 2016 – Some user interface improvements – Build out of license management functionality – Early digital format support – More Alma Application Programming Interfaces (APIs)

5. Alliance shared management service Network Zone delivery in 2016 has included – Originating system timestamp preserved Being tested – Conditionally retaining MARC 035 data in merge scenarios Significant Network Zone development targeted for later in 2016 – Allow for hierarchy of encoding levels in overlay calculation – Automation of record merging and moving all inventory data to the retained merged record

6. Alma release impact Calendared monthly through 2016 – Alliance communication with Ex Libris leadership on testing and casualty response requirements

8. Alma release impact Calendared monthly through 2016 – Alliance communication with Ex Libris leadership on testing and casualty response requirements

9. Priority Support Issues channel Monthly web meeting that enables support issues across Alliance functional areas (consortial and institutional) to be surfaced with Ex Libris and for the Alliance to advocate for issue resolution One product: ExL’s hire of a North America support staffer based at headquarters, with more direct access to Development

11. Priority Support Issues channel Monthly web meeting that enables support issues across Alliance functional areas (consortial and institutional) to be surfaced with Ex Libris and for the Alliance to advocate for issue resolution One product: ExL’s hire of a North America support staffer based at headquarters, with more direct access to Development

12. Alma usability Ongoing work – Usability enhancements now cited in Alma Release Notes During the past year, there’s been poor Ex Libris engagement with the Alma community in this work

14. Alma usability Ongoing work – Usability enhancements now cited in Alma Release Notes During the past year, there’s been poor Ex Libris engagement with the Alma community in this work

15. ILS industry customer survey

16. What do customers think? Sierra7.55 Millennium6.85 Alma6.90 Voyager6.91 WorldShare Management Services6.56 Symphony6.95 Management of print content / Large academic customers

17. What do customers think? Sierra5.00 Millennium3.80 Alma6.87 Voyager3.57 WorldShare Management Services6.11 Symphony3.33 Management of electronic content / Large academic customers

18. What do customers think? Sierra7.33 Millennium7.04 Alma7.00 Voyager7.46 WorldShare Management Services7.14 Symphony7.36 Management of print content / Medium academic customers

19. What do customers think? Sierra5.62 Millennium4.57 Alma7.10 Voyager3.92 WorldShare Management Services6.59 Symphony4.61 Management of electronic content / Medium academic customers