1. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 1 Approved by the Vice President for Enrollment and Student Services January 9, 2006  Provide students with a quality educational experience that enables them to complete their educational goals in a timely fashion.  Become an outstanding research institution, emphasizing collaborative partnerships and entrepreneurship.  Enhance UTPA’s engagement with the community to meet challenges and maximize opportunities.  Collaborate with P-12 schools to enlarge the pool of applicants who are personally prepared and academically qualified for higher education.  Infuse Inter-American and global perspectives throughout the University community.  Optimize institutional effectiveness and efficiency consistent with high quality organizational standards. The six UTPA goals addressed by this Outcome Directed Planning map are: UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

2. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 2 Approved by the Vice President for Enrollment and Student Services January 9, 2006 GOAL: Provide students with a quality educational experience that enables them to complete their educational goals in a timely fashion. (SLIDE 1) Increase undergraduate retention and graduation rates. Strategies Objectives  Increase time allotted to ESS in Univ1301.  Expand Early Warning System.  Expand Bronc Camp.  Assign mentor to at-risk entering freshmen.  Refine UTPA advisement model based on best practices.  Implement electronic degree audit feature that supports appropriate registration.  Expand financial aid programs that support retention and graduation.  Refine the orientation/ admissions model based on best practices. Provide incentives, programs, and support services that promote student engagement, empowerment, and success.  Provide greater customer service (lead by example).  Promote student leadership opportunities.  Offer expanded services through the Wellness/Rec Center.  Create UTPA food pantry.  Increase student organizations.  Initiate financial aid.  Offer incentives through tuition set-aside.  Offer fun opportunities for students/staff to interact.  Provide more direct wage opportunities.  Expanded mentoring programs.  Provide supplemental instruction.  Provide Reading Lab.  Provide upper level tutoring.  Provide a public speaking presentation lab.  Provide assertiveness/ life skills training.  Promote and increase counseling services.  Promote book exchange.  Collaborate on the ‘Come back to UTPA’ campaign. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

3. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 3 Approved by the Vice President for Enrollment and Student Services January 9, 2006 GOAL: Provide students with a quality educational experience that enables them to complete their educational goals in a timely fashion. (SLIDE 2) Strategies Objectives  Increase time allotted to ESS in Univ1301.  Create a schedule for classes that meets student needs.  Offer internships.  Implement capital campaign.  Expand Early Intervention strategies.  Increase academic student organizations.  Create College Home Room concept.  Add variety to Resident Life/Food Services.  Include other divisions at ESS staff meetings.  Expand Advisement Model.  Provide cross-training within ESS depts. Increase collaborative efforts to meet student needs. Increase financial assistance opportunities for students.  Implement capital campaign – renewal scholarships.  Promote loans as investments.  Hold financial aid workshops.  Better communicate the satisfactory academic progress policy.  Expand state programs (Texas Grant Program and Work Study Program).  Expand outreach programs to at-risk financial aid students.  Expand work-study opportunities.  Expand financial aid programs through tuition set-aside.  Increase funding of University Scholars.  Hold workshops on money management and encourage saving for summer school.  Expand time for financial aid presentations in Univ1301. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

4. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 4 Approved by the Vice President for Enrollment and Student Services January 9, 2006 Prepare and support students for graduate studies and research. GOAL: Become an outstanding research institution, emphasizing collaborative partnerships and entrepreneurship. (SLIDE 1) Streamline and collaborate in the grant development process.  Collaborate in the development of transitional program for juniors and seniors.  Provide financial incentives for students doing research.  Collaborate with College of Education for student services degree – graduate assistants in ESS.  Work with Placement Office to create additional internships.  Encourage senior projects in student organizations.  Hire grant development officer.  Work with External Affairs to secure funds – scholarships, endowments, program funds, and sponsorships.  Write for McNair program (TRIO program for graduate studies). Increase external funding to support student access and success. Strategies Objectives  Identify best practices for grant development..  Develop Grant Clearinghouse to publicize availability of grants and on-going initiatives.  Continue to work with Grants Office and External Affairs. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

5. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 5 Approved by the Vice President for Enrollment and Student Services January 9, 2006 Conduct research on ESS programs and services. GOAL: Become an outstanding research institution, emphasizing collaborative partnerships and entrepreneurship. (SLIDE 2)  Publish articles.  Present at conferences.  Use a predictive modeling approach to determine student enrollment and/or success.  Review enrollment management strategies to develop additional research initiatives. Strategies Objectives UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

6. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 6 Approved by the Vice President for Enrollment and Student Services January 9, 2006 Objectives Strategies Improve the community’s image and awareness of UTPA. GOAL: Enhance UTPA’s engagement with the community to meet challenges and maximize opportunities. Engage in community service projects in line with specific opportunities and challenges unique to the Valley.  Encourage ESS staff to join boards and participate in civic activities.  Improve signage on campus.  Improve partnership with community colleges.  Participate in development of a mass marketing campaign.  Develop programs that promote community involvement.  Increase and maintain ESS outreach programs – PAL, Adopt a School – Work Study community service.  Promote UTPA through community service projects; i.e., Habitat for Humanity.  Develop long term funding for GO Centers.  Encourage more student and parent involvement.  Utilize alumni in activities to raise awareness of the value of higher education. Increase community awareness of the value of higher education. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

7. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 7 Approved by the Vice President for Enrollment and Student Services January 9, 2006 Create internal and external partnerships to promote a college-going culture. GOAL: Collaborate with P-12 schools to enlarge the pool of applicants who are personally prepared and academically qualified for higher education. (SLIDE 1)  Encourage ISDs to align college bound curricula.  Collaborate with other (non-UTPA) Gear-Up and TRIO projects.  Establish Go Centers at every high school in region.  Initiate the development of community based Go Centers.  Establish Go Centers at all UTPA Gear-Up middle schools.  Expand Mother-Daughter program.  Create Father-Son program modeled on Mother-Daughter.  Establish P-20 Council.  Secure external funding to support VOC initiative.  Expand parental involvement program beyond Gear-Up schools.  Identify Gifted/Talented Teachers /Classes to adopt & promote higher education.  Expand dual/concurrent course offerings. Objectives Strategies Share and use data to make mutually beneficial decisions.  Use the Texas Teachers certification database to identify UTPA grads to enlist their support to identify qualified students.  Purchase and develop CRM to track student data.  Provide to ISDs TSI information (not student) to determine percentage placed in developmental courses. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

8. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 8 Approved by the Vice President for Enrollment and Student Services January 9, 2006 GOAL: Collaborate with P-12 schools to enlarge the pool of applicants who are personally prepared and academically qualified for higher education. (SLIDE 2) Objectives Strategies Promote the holistic development of students for success in college.  Provide effective/efficient services for Concurrent Enrollment (CE) Advance Placement (AP) and International Baccalaureate (IB).  Continue and expand federally funded programs outreach and access programs (Gear-Up, TRIO).  Develop academic programs in middle school to promote rigorous course-work at high school level.  Promote TBEC web-based Texas Scholars/Texas Ready plans.  Promote community service and extra-curricular activities.  Conduct college tours for middle school Gear-Up schools.  Implement an emotional intelligence tool.  Promote a wellness alliance with schools.  Prepare appropriate materials for different age groups and parents. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

9. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 9 Approved by the Vice President for Enrollment and Student Services January 9, 2006 GOAL: Infuse Inter-American and global perspectives throughout the University community. Objectives Strategies Engage the community in multicultural activities. Provide student experiences that promote global perspectives.  Collaborate with academia to obtain articulation agreements with international universities.  Develop inter-American marketing strategy to increase recruitment of students from Canada and Latin America.  Increase the number of recruitment expos held in Northern Mexico.  Increase funding and resources to support international recruitment efforts.  Evaluate and assess the needs of international students.  Provide global services to our international students.  Expand testing options across the border.  Expand immigration training to international students. Increase and retain an international student population.  Increase the number of international students living in dorms (mandatory for 1 st year undergrads).  Encourage pairing of international students with native population in dorms and on- campus housing.  Promote humanitarian activities internationally.  Expand exhibits that promote ethnic and cultural awareness.  Further develop and promote the multicultural center through increased financial support.  Offer faculty training on how to infuse multicultural component into the curriculum.  Provide opportunities for staff exchange programs. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES

10. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES 10 Approved by the Vice President for Enrollment and Student Services January 9, 2006 Objectives Strategies Conduct formative and summative evaluation of all ESS units to appropriately allocate resources. GOAL: Optimize institutional effectiveness and efficiency consistent with high quality organizational standards. Improve communication with all internal and external stakeholders.  Continue to conduct a student needs assessment.  Complete peer and self evaluations.  Continue to use survey results in the planning process.  Develop a uniform and synchronized website.  Conduct all official communication with students electronically.  Create comprehensive faculty/ staff new employee orientation that moves beyond compliance.  Host quarterly meetings with all professional staff.  Make additional computers available and accessible to students.  Create a professional development series for faculty and staff that focuses on best practices in higher education.  Implement the Banner student information system.  Educate/train staff on use of Banner.  Increase accessibility of standard reports through self service.  Create standardized data definitions.  Create faculty/staff professional development program to insure that customer service is a priority for all university employees.  Complete universal UTPA card to swipe for event attendance and payment for services.  Automate development of TSI plans. Continuously evaluate and streamline ESS business processes with adequate controls. UTPA 2012: A STRATEGIC PLAN FOR THE DIVISION OF ENROLLMENT & STUDENT SERVICES