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Continuous Improvement for the Clients We Serve ADAPTING TO MEET THE NEED 2220 E. 17th Street Des Moines, IA 50316 515.564.0330 www.foodbankiowa.org.

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Presentation on theme: "Continuous Improvement for the Clients We Serve ADAPTING TO MEET THE NEED 2220 E. 17th Street Des Moines, IA 50316 515.564.0330 www.foodbankiowa.org."— Presentation transcript:

1 Continuous Improvement for the Clients We Serve ADAPTING TO MEET THE NEED 2220 E. 17th Street Des Moines, IA 50316 515.564.0330 www.foodbankiowa.org

2 HOUSEKEEPING

3  Restrooms  Sessions & Hotel Map  Evaluations  Lunch mechanics  Conference Staff

4 WHAT WE’VE ACCOMPLISHED TOGETHER Lexi Prigge Agency Relations Coordinator Food Bank of Iowa

5 FOOD BANK OF IOWA AT A GLANCE Thank you!!! Through our partnership, in FY 2015: We distributed 11,059,360 pounds of donated and purchased grocery products and USDA commodities to our partner agencies! Our partner agencies served 3,916,736 meals and snacks (avg. 10,371 meals per day)! Our partner agencies made 286,407 pantry product distributions!

6  Pounds distributed with no handling fee  FY15 – 5,147,832 (56% of distribution)*  So far in FY16 – 5,125,212 (61% of distribution)^ *Only 27% of distribution at $.14/lb – avg handling fee of $.05/lb ^Only 24% of distribution at $.14/lb – avg handling fee of $.04/lb  Gallon milk program  $10,000 donation as part of the Great American Milk Drive resulted in funding for milk  Started on December, 3 rd 2015  We receive 100gallons/week  23 rd week of the program, 2,300 gallons received since December  Milk is available to add to an order when picking-up at the Food Bank of Iowa BENEFITS OF PARTNERSHIP

7  Produce mixing center  Receiving five different types of produce per month, significantly increasing the variety of fruits and vegetables we provide.  Available to agencies when picking up or produce shopping at the Food Bank of Iowa distribution center.  We’ve been testing out methods to provide this same variety to our delivery agencies  Apples, Citrus Fruits, Carrots, Cabbage, Peppers, Onions, Sweet Potatoes, Watermelon, Cantaloupe, Lettuce, Squash  Delivery Fee  All delivery fees were eliminated in April, 2016 to better serve partner agencies  Fees for deliveries were $0.03 per pound (up to a maximum of $75 per delivery).  If a partner chose to use those savings for additional food from the Food Bank of Iowa, they could order up to 1500 extra pounds, at no additional cost compared to prior delivery orders. BENEFITS OF PARTNERSHIP

8 Sweet peas, Brown & White Rice, Peaches, Mandarin Oranges, Pears, Pancake Mix, Syrup, Grapefruit & Strawberry Spread, Dumplings w/Chicken, Canned Roasted Chicken, Pork & Beans, Beef Stew, Beef Ravioli, Spaghetti Sauce, Cheesy Tuna Pasta Dinner, Beef Pasta Dinner, Macaroni & cheese, Cream of Mushroom Soup, Peanut Butter, Corn Flakes, Honey Nut Cereal, Toasted Oats Cereal, Apple Cinnamon Toasted O’s Cereal, Red Berry Special K, Vanilla Almond Special K, Quick Oats, Onions, Potatoes, Shredded Cheddar Cheese, Shredded Colby Jack Cheese, Cheddar and Colby Jack Cheese BENEFITS OF PARTNERSHIP  Purchases and Purchase Plus  Cycling through remaining Purchase Plus product, goal to eliminate program but maintain those items on inventory.  All inventory product at cost per pound only  Items purchased since January include:

9 CANNOT REST ON OUR SUCCESS The Facts: 1 in 8 Iowans are food insecure 384,830 Iowans 1 in 5 Iowa children does not have enough to eat 129,270 Kids The equivalent of 67,908,015 meals were missed in 2014 TOGETHER, WE CAN AND MUST DO MORE!!!

10 Matt Unger, Program Manager Food Bank of Iowa CHANGING THE WAY WE DELIVER SERVICE

11 CHANGES ON THE HORIZON Regionalizing our distribution staff to better serve you: Currently: staff structured in categories – programs, youth programs, agency relations Cover all 42 counties served from Des Moines Knowledge about other categories, but don’t work in them every day Future: staff structured in regions Will have knowledge of all programs and agency relations Will be responsible for a smaller geographic area Benefits Ability to visit each partner agency annually Ability to offer more attention to specific areas with higher unmet needs Ability to work with communities to, together, provide the right mix of services in addressing food insecurity in their area

12 CHANGES ON THE HORIZON

13 Trish O’Brien Edwards, Program Coordinator Kate Pauly, Child and Youth Program Coordinator Food Bank of Iowa FOOD BANK PROGRAMS UPDATE

14 MOBILE PANTRY PROGRAM What is a Mobile Pantry? A mobile pantry is a farmer’s market style distribution targeted toward counties with a need for additional pantry service. Mobile pantries provide an additional strategy toward bridging the food assistance gap, specifically in rural counties in our service area Purpose  Bring food to areas in need  Show the need in a community with the hopes of a permeant solution taking place

15 MOBILE PANTRY PROGRAM How can you help? We are currently looking for mobile pantry partners in : Dallas Dickinson Emmet Franklin Hamilton Kossuth Madison O‘Brien Osceola Palo Alto Warren Worth

16 RECORD YEAR! To date this fiscal year we have more than:  20 Mobile Pantry locations  4,000 households served  11,000 individuals in those households Anticipate distributing more than 200,000 lbs. of food through mobiles in FY 2016

17  School Pantries  Summer Food Service Program FEEDING KIDS

18 RED TO GREEN Matt Unger, Program Manager Food Bank of Iowa

19 WHAT IS RED TO GREEN? “Red to Green (R2G)” Internal Food Bank of Iowa program Aimed at distributing more pounds/meals per persons in need (MPIN) in our service area to meet Feeding America county level compliance standards. How County Compliance is factored Based on: o Pounds distributed by the Food Bank in each county taking into account:  Your Food Bank orders  Retail and HUSH locker pick ups we have connected you with  Food Bank Programs distributions  SNAP applications submitted o The number of Persons In Need in each county as factored by the Map the Meal Gap study o The level of pounds distributed (converted to meals) by the middle (median) food bank in the Feeding America Network – currently 72.31 meals per person in need (MPIN)

20 WHAT IS RED TO GREEN? How the County Compliance Grade is factored To be compliant, have to reach 50% of that middle (median) Feeding America food bank performance metric 36.115 Take all distributed pounds and convert them to meals, then add in the SNAP application meals benefits to reach a total distributed meals Total Distributed Meals are then divided by the number of persons in need to give you the MPIN for that county. If you meet 36.115 or greater, the county is graded GREEN, if less than that, it is graded RED. NOTE: Both the persons in need and Feeding America median are recalculated annually

21 WHAT IS RED TO GREEN? Why is this Important? If we do not meet Feeding America compliance, they can take back some of the benefits of our membership: food and fund connections, retail relationships We have been given a target of May 2017 to reach 100% compliance 23 of our 55 counties still have some work to do to get there o It will take the combined efforts of our existing partners, Food Bank Programming, and the communities we both aim to serve o Many of these counties are close to reaching compliance

22 WHAT IS RED TO GREEN? Progress We Have Made Together When R2G began we had 35 counties out of compliance o Counties were put into 3 tiers based on how close to compliance they were, at that time:  11 counties were within 14% of the compliance level at the time  7 counties were 15-25% from reaching compliance  17 counties were under 25% of meeting compliance  Lowest was 2% of Feeding America median

23 WHAT IS RED TO GREEN? Progress We Have Made Together Today, 23 Counties remain out of compliance, however…  15 counties are within 14% of the compliance level  3 counties are 15-25% from reaching compliance  5 counties are under 25% of meeting compliance  Lowest is 12.9% of the Feeding America median

24 RED TO GREEN COUNTY TIERS AS OF Q1 2016 Tier 1 (Counties that are closest to compliance, currently 35.1-50%): 1.^Pocahontas County 49.9% (14.5%) 2.Louisa County 48.5%* (1.3%) 3.^Wright County 47.7% (9.3%) 4.^Guthrie County 47.5% (8.9%) 5.Story County 46.5% (2.4%) 6.Wayne County 43.9%* (22.3%) 7.Davis County 41.7%* (.5%) 8.^Calhoun County 41.5% (4.5%) 9.^^Franklin County 41.2% (15.6%) 10.Dallas County 40.8% (2.5%) 11.Warren County 39.8% (1.3%) 12.^Dickinson County 39.6% (4.0%) 13.Hancock County 38.8% (.9%) 14.Worth County 36.7% (1.1%) 15.^^Palo Alto County 35.1% (14.0%) Number in () indicates increase or decrease in PPIP percentage as it relates to the median value Italics indicate a drop to a lower tier or a new addition to the list *Served by the FBSI ^increased position within tier over last quarter ^^increased to join next tier

25 RED TO GREEN COUNTY TIERS AS OF Q1 2016 Tier 2 (Counties that are not close to compliance, but sit between close and way off 25.1-35%): 1.Lee County 33.2%* (1.9%) 2.Madison County 33.0 % (.4%) 3.^^Keokuk County 25.9%* (4.5%) Tier 3 (Counties below 25%): 1.^Hamilton County 21.9% (1.3%) 2.Kossuth County 19.3% (1.3%) 3.Osceola County 17.9% (3.3%) 4.Emmet County 13.6% (5.7%) 5.O’Brien County 12.9% (6.9%) Number in () indicates increase or decrease in PPIP percentage as it relates to the median value Italics indicate a drop to a lower tier or a new addition to the list *Served by the FBSI ^increased position within tier over last quarter ^^increased to join next tier

26 RED TO GREEN COUNTY TIERS AS OF Q1 2013 Tier 3 (Counties below 25%): 1.Davis County 24%*(-2%) 2.^Kossuth County 23% (-1%) 3.Audubon County 23% (yellow) (-1%) 4.Clay County 21% (-8%) 5.^Buena Vista County 18% (yellow) (2%) 6.^Madison County 17% (NC) 7.Pocahontas County 17% (-5%) 8.^Hardin County 17% (2%) 9.^Humboldt County 17% (2%) 10.Emmet County 15% (-5%) 11.^Franklin County 14% (1%) 12.^Palo Alto County 12% (yellow) (NC) 13.^Dallas County 12% (1%) 14.Wright County 11% (-3%) 15.Worth County 11% (NC) 16.Osceola County 3% (-1%) 17.O’Brien County 3% (NC) 18.Sac County 2% (yellow)(1% ) Number in () indicates increase or decrease in PPIP percentage as it relates to the median value Italics indicate a drop to a lower tier or a new addition to the list *Served by the FBSI ^increased position within tier over last quarter

27 RED TO GREEN HOW DO WE DO IT? Strategies Include: 1.Working closer with our partners through the regional model 2.Recruiting additional agency partnerships in counties needing more distribution 3.Additional retail partnerships picked up directly by agencies 4.Increased Food Bank Programming – Mobile Pantries, School Pantries, BackPack Program™, and SFSP 5.Increased community conversations – engaging elected officials and community leaders 6.Continued improvement to offer more and better products to our partners

28 Questions???


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