1. Convergys in Lublin Join our team!

2. 2 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Welcome to Lublin Biggest city in Eastern Poland Capital of Lublin Voivodeship with a population of 350,000 Biggest academic centre in Eastern Poland Dynamically developing economy - leader of infrastructural investment expenses Over 3 500 people working in BPO & ITO industries in the region Lublin Airport opened in December 2012

3. 3 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Lublin – great city to live While most of Lublin is walkable, you can also use buses, trolleybuses (Lublin is one of the three Polish cities to have them), and cabs. The city has over 50 bus and 9 trolleybus lines. There are also weekday and weekend night bus services. According to a PricewaterhouseCoopers survey, Lublin ranks very high in the safety category. Collision, road accident, and crime statistics have remained low for years and PwC has awarded the city 114.1 points. Lublin has all kinds of attractions for those who like to stay active. In summer, there is water to go to and beaches at the Zemborzycki Reservoir. You can also go kayaking on the Bystrzyca River. In winter, there are good places to go ice-skating or skiing on hills with lifts. Shopping for groceries in Poland won’t break the bank. As might be expected, supermarkets and farmers’ markets are the most cost-effective. Here are some sample prices: a loaf of bread: 2-3 PLN a 1.5l bottle of mineral water: 2-3 PLN a liter of milk: 2.50 PLN a hamburger: 5-10 PLN

4. 4 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Lublin – city life Classic Sightseeing Highlights Lublin Castle Majdanek former concentration camp Old Town Union of Lublin Monument Lublin underground route Po Farze Square (former parish church square) 5 top Shopping Centres Lots of popular Restaurants & Beer Gardens Grodzka 15 Brewery Restaurant Irish Pub U Szewca Lublin is the most important cultural center in the east of Poland and a vibrant academic hub teeming with creative energy. The rich cultural repertoire includes music festivals, art exhibitions, concerts, meetings, and panel sessions – each month has more events that you can possibly attend!

5. 5 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Convergys - around the world Convergys is a world-class customer management firm made up of 125,000 employees working in more than 150 service centers in 31 countries. Clients and customers around the globe benefit from our exceptional service, geographic footprint and ability to support 47 languages worldwide.

6. 6 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Convergys – Mission

7. 7 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Convergys - Values

8. 8 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Convergys in Lublin 302 seats 120 agents as of August 2015 opened in May 2014 currently houses programs for telecom company operates 8 a.m. to 10 p.m. Central European Time (GMT 1), 7 days a week two training rooms and 26 training workstations Supported languages include: German Average age of the employees: 30

9. 9 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Convergys – production floor Production Floor

10. 10 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Convergys – other rooms Reception desk

11. 11 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Convergys – we know how to have fun! Fruit Day Valentine’s Day Women’s Day Examples of Reward & Recognition initiatives: Doughnut Day “Speed Dating” – Valentine’s Day Consultation with cosmetician Women’s Day Fruit Day Consultation with Fitness Instructor Anti-stress Balls Consultation with Dietician Open days at the gym Easter site decoration Art competition for children Sweets Children’s day fun activities Santa Claus Day

12. 12 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary We know how to have fun! GRAND OPENING – 09.09.2014

13. 13 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary Convergys – why to join our team? Stable work conditions – employment contract Attractive salary + bonus + sales provision Refer a friend program Private medical care Life insurance Employee of the year/ quarter awards Team events / Site events Various fun competitions (i.e. King/ Queen of Sales, spin & win, SIS league) Internal promotions Gym discounts Birthday Gifts for newborns Modern office Free hot drinks

14. 14 © 2015 Convergys Corporation. All rights reserved. Convergys Confidential and Proprietary We hope to see you soon in Convergys Lublin Convergys Team For more information visit: http://www.convergys.com/ http://www.convergys.pl/ https://www.facebook.com/convergysPoland?fref=ts https://twitter.com/convergys