1. THE ART OF FRAMING Managing the Language of Leadership Gail T. Fairhurst & Robert A. Sarr

2. Dr. Joanne E. Nottingham Framing: Seizing Leadership Moments in Everyday Conversations

3. Dr. Joanne E. Nottingham3 Leadership is a language game. Leadership is a language game. Leadership is taking the risk of managing meaning. Leadership is taking the risk of managing meaning. Talk is the resource used to get others (followers) to act. Talk is the resource used to get others (followers) to act. Learn to understand how you shape your own realities. Learn to understand how you shape your own realities. Learn how to become more effective in everyday conversation. Learn how to become more effective in everyday conversation.

4. Dr. Joanne E. Nottingham4 Focus on Communication Do you have a message? Do you have a message? –There should be one if communication is the central function of leadership. Construct the appropriate environment to get your meaning across. Construct the appropriate environment to get your meaning across. –Be thoughtful about your actions and words. –Be an effective spontaneous communicator.

5. Dr. Joanne E. Nottingham5 Frame Your Message Make sure your language is appropriate. Make sure your language is appropriate. Create thought(s) or reflection(s) = mental model(s) that are meaningful. Create thought(s) or reflection(s) = mental model(s) that are meaningful. Use forethought = get the person (people) ready to communicate with you. Prime them. Use forethought = get the person (people) ready to communicate with you. Prime them.

6. Dr. Joanne E. Nottingham6 3 Chief Components of Framing LANGUAGE LANGUAGE  Apparent and obvious THOUGHT THOUGHT  Reflection or internal framing  Mental models are essential and important at the conscious level FORETHOUGHT FORETHOUGHT  Prepares you for “on the spot” framing  Assists in spontaneous communication or priming

7. Dr. Joanne E. Nottingham7 WHAT IS FRAMING? Union of thought and word Union of thought and word Ability to make sense of a subject (leader) Ability to make sense of a subject (leader) Ability to judge a leader’s character Ability to judge a leader’s character Ability to judge a leader’s significance Ability to judge a leader’s significance Ability to choose one meaning over another Ability to choose one meaning over another Ability to manage meaning (share with others) Ability to manage meaning (share with others) Ability or power to distort meaning Ability or power to distort meaning

8. Dr. Joanne E. Nottingham8 The Power of Framing Increases the chances of achieving goal(s) Increases the chances of achieving goal(s) Requires initiative Requires initiative Good for everybody Good for everybody Opportunities for use are everywhere Opportunities for use are everywhere