1. Presentation on Outcomes Assessment Presentation on Outcomes Assessment toCCED Mohawk Valley Community College October 11, 2004

2. Overview of Presentation  MVCC’s Institutional Effectiveness Process  Purpose of Outcomes Assessment  Benefits of Outcomes Assessment  Components of an Effective Process with Examples with Examples

3. Institutional Effectiveness Process Institutional Assessment Outcomes Assessment

4. Purpose of Outcomes Assessment  To focus on the important goals and outcomes of the program/activity/service  To determine whether the program/activity/ service goals/outcomes are being accomplished  To use assessment results for improvement  To be accountable to stakeholders [e.g. students, employers, SUNY, accreditation agencies]

5. Benefits of Outcomes Assessment Outcomes Assessment data help to:  Validate the current program/activity/service  Identify plan of action to improve the program/activity/service  Identify budget needs for staff, equipment, training, etc.  Assist in long range planning  Build support for new initiatives

6. There are 7 Components There are 7 Components of an Effective Outcomes Assessment Process

7. Components of an Effective Outcomes Assessment Process Step 1: Determine Goals & Outcomes Goals - general statements of purpose for the program/activity/service provided There will be multiple goals for each program/activity/service There will be multiple goals for each program/activity/service

8. Step 1: Determine Goals & Outcomes con’t Outcomes - the specific results of the program/activity/service  Are stated in measurable terms  Detail the knowledge, skills, and attitudes that participants will display, for example: What do you want the participant to know? What do you want the participant to be able to do? What do you want the participant to care about? In general There will be multiple outcomes for each goal

9. Some Examples of Goals & Outcomes Program: Tractor Trailer Driver Training School Goal 1: To provide training for students to obtain a Commercial Driver’s License Outcomes: 1a Graduates of the program will be in compliance with Federal Motor Carrier Safety Regulation 49 CFR 380.503, which stipulates the minimum training requirements for entry-level driver designation. 1a Graduates of the program will be in compliance with Federal Motor Carrier Safety Regulation 49 CFR 380.503, which stipulates the minimum training requirements for entry-level driver designation. 1b Graduates of the program will successfully pass the NYSCADLA road test and licensure as a Class A Commercial Operator, complete with the following endorsements: Haz Mat, Tank, Doubles & Triples and Metal Coil. 1b Graduates of the program will successfully pass the NYSCADLA road test and licensure as a Class A Commercial Operator, complete with the following endorsements: Haz Mat, Tank, Doubles & Triples and Metal Coil. Goal 2: To provide training for students so that they will pursue a career as a professional driver. Outcomes: 2a Job placement as an entry-level driver within 30 days of graduation. 2a Job placement as an entry-level driver within 30 days of graduation. 2b Employers of graduates will be satisfied with the entry-level skill of graduates. 2b Employers of graduates will be satisfied with the entry-level skill of graduates.

10. Some Examples of Goals & Outcomes con’t Program: Contract Training Goal 1: To provide customized training programs as requested by organizations. Outcomes: 1a Curriculum content offered through program meets client needs. 1b Course schedule/structure meets client needs. 1c Classroom/training facilities meet client needs. (When program is offered on-campus or secondary site.)

11. Some Examples of Goals & Outcomes con’t Program: Dual Credit Goal 1: To deliver quality college course offerings at local high schools. Outcomes: 1a Participating students will complete course content consistent with MVCC courses. 1b Students who complete Dual Credit coursework are awarded transfer credit to MVCC and elsewhere. 1c Dual Credit students will demonstrate assessment results comparable to those of on-campus students.

12. Step 2: Link Goals to the College’s Mission and/or Competencies College Mission Statement Mohawk Valley Community College offers choice, opportunity and hope by providing accessible and affordable higher education, training and services that emphasize academic excellence, diversity and a global view. The College is committed to excellence in career and transfer preparation, business, economic and community development, and personal and cultural enrichment.

13. Link Goals to the College’s Mission and/or Competencies con’t College-wide Competencies: An MVCC graduate will be able to: 1) effectively communicate with others 2) organize information, evaluate alternatives, distinguish fact from opinion and reach logical conclusions 3) demonstrate the ability to interact effectively within a diverse society 4) demonstrate logical thinking and solve quantitative problems by using various computation and other mathematical techniques.

14. Step 3: Connect Outcomes with Assessment Methods and State Expected Results Examine assessment methods already in place Examine assessment methods already in place Select/develop assessment methods that are appropriate for the specific outcome Select/develop assessment methods that are appropriate for the specific outcome Determine successful performance for each assessment method Determine successful performance for each assessment method

15. Step 4: Collect the Data Decide on:  What data to collect  A timeline for the data collection  Sampling issues  Needed resources  Persons responsible  Implementation of the process

16. Step 5: Analyze Data  Interpret the Results  Compare the actual results to the expected results

17. Step 6: Report the Data Report results and analysis to the:  Executive Director of CCED  Vice President for Instruction  Director of Institutional Assessment  Other appropriate constituency groups

18. Step 7: Use Results for Improvement Decisions that can be made based on the assessment data:  No action --achievement reached or exceeded the expected result  Changes to the program/activity/service  Modification of assessment plan (outcomes, assessment methods and/or expected results)

19. Where Do You Go from Here? During Fall Semester 2004 Attend training workshops to be held Attend training workshops to be held Focus on Steps 1 and 2 Focus on Steps 1 and 2 1.Determine Goals & Related Outcomes 2.Link Goals to the College’s Mission and Competencies Use this information to complete columns 1,2,3 & 4 of the Program Outcomes Assessment Report Use this information to complete columns 1,2,3 & 4 of the Program Outcomes Assessment Report See it as a changing and evolving process See it as a changing and evolving process Email Program Outcomes Assessment Reports Email Program Outcomes Assessment Reports nrosero and mradlowski by December 11, 2004

20. Where Do You Go from Here? Con’t During Spring and Summer 2005 Receive back annotated Program Outcomes Assessment Reports by January 31, 2005 Receive back annotated Program Outcomes Assessment Reports by January 31, 2005 Review and revise Program Outcomes Assessment Reports Review and revise Program Outcomes Assessment Reports Pick 2-3 priority goals to focus on for the coming year Pick 2-3 priority goals to focus on for the coming year Identify training needs Identify training needs Begin Step 3: Connect Outcomes with Assessment Methods and State Expected Results for the priority goals Begin Step 3: Connect Outcomes with Assessment Methods and State Expected Results for the priority goals Use this information to complete column 5 of the Program Outcomes Assessment Report for the priority goals and email it to nrosero and mradlowski by March 31, 2005 Use this information to complete column 5 of the Program Outcomes Assessment Report for the priority goals and email it to nrosero and mradlowski by March 31, 2005 Departments finalize assessment reports (format to be provided) Departments finalize assessment reports (format to be provided)

21. Where Do You Go from Here? Con’t During Fall 2005 Departments:  Begin implementing outcome assessment measures for priority goals  Identify next set of priority goals  Continue the cycle

22. The End (but only for now…)