1. Intro to Instructions Instructions unit/Auto Time Applied Communication

2. Understanding Clear Instructions Instructions tell how to perform a particular task by: –Considering the audience’s previous experience with the task –Breaking down the task into simple steps –Combining concise language with visuals

3. Uses for instructions Explain how to get to a particular location Perform an emergency procedure Complete an unfamiliar task (this is what we’ll focus on) Operate a piece of equipment

4. Standards of Good Instructions Tell what the instructions are for Present each step as a short command (starts with action verb) 1.Remove the dipstick. 2.Inspect the oil level. 3.Replace the dipstick.

5. Standards of Good Instructions Deliver numbered steps in the order they need to be performed to achieve the desired outcome

6. Standards of Good Instructions Include explanations after commands when needed – to clarify or justify –Remove the lug nuts in a star pattern. This means you will alternate lug nuts. –Put a thin line of oil on the new oil filter’s gasket. This provides a tight seal.

7. Standards of Good Instructions Include appropriate cautions, explanations, and definitions

8. Standards of Good Instructions Use page layout and graphics to aid the audience’s understanding

10. Planning Instructions Trouble- shooting section?

11. Planning Instructions How can I make it easier for my reader to follow the instructions? How is the info best organized? What kind of visuals would help the reader?

12. Planning Instructions Does my audience need to know what not to do? Are there any dangers my audience should be warned about? Could a mistake in following the directions cause any damage or injury?