1. IOWA/NCIC CERTIFICATION
Iowa Department of Public Safety
Technology Services Bureau
ACT TEAM
(Audit/Certification/Training)
Sherry Barker Cecilia Benetti Mike Poortinga Nancy Schultz

2. IOWA/NCIC CERTIFICATION
Required within first 6 months of employment or assignment.
Types of users
Less the Full Access
Full Access

3. Recertification Must I do this again?
Recertification is required every two years.
Note: Security awareness training prior to re-cert.
May test two months prior to date of expiration.
TAC will tell you when you are due on line thru nextest

4. What happens if I expire?
One minute after midnight the user is locked out of the system.
User will not have access to the IOWA System until he/she completes (and passes!) the test.
If one fails the test, must wait 24 hours to re- take.

5. System Security Terminals are to be in a secure area.
Terminals and printouts are not to be visible to the public.
Visitors must be escorted at all times.
Users cannot publicly demonstrate the IOWA System.

6. What about in my car??
MDT’s must be installed making it difficult for the public to see.
Turn the screen towards you.
Minimize the screen.

7. Administrative Messages -TTY/MDT
Keep it professional.
Keep messages to the point.
Refrain from using abbreviations.
LOL
OMG 

8. Sensitive & Classified Information
All IOWA System data is considered sensitive and classified.
DO NOT TOSS IN THE TRASH!!
Anything from the IOWA System must be destroyed in such a manner that the data cannot be retrieved.
Test question

9. Personal Use
All inquiries made for personal use are strictly prohibited.
Personal use is a violation of IOWA System Rules and Regulations.
Misuse of the IOWA System may be in violation of the law and could result in civil penalty (DOT civil penalty is $2500.)
Law enforcement personnel have been terminated due to using the IOWA System for personal use.
Civil and/or criminal

10. Question: Is it acceptable to query yourself, friends, and family as a way to practice using the IOWA System? Answer: NO! TEST EXAMPLES are available for practice.
Refer to handout test question

11. To whom do these rules apply?
EVERYONE!!
This includes all Law Enforcement, Communications, and Criminal Justice personnel.
Test question

12. The Switch is the heartbeat
of the IOWA System.

13. Refer to your handout

14. THE SWITCH
Located in DPS Headquarters-Oran Pape State Office Building, Des Moines.
Responsible for routing all messages in and out of state.
If the SWITCH is down, the entire system is unavailable!

15. THE SWITCH…..cont. The Switch contains Public Files: Road conditions
Calendar
HELP Files
NLTS ORION
Test question hand outs

18. THE SWITCH………..cont. Every transaction is logged on the SWITCH.
Each user has an “ID” that is embedded in each transaction.
Since users are embedded, actions on the Switch can be tracked.
Messages are maintained for many years.
Message retrievals.
Finding misuse of the system.

19. Switch Retrievals
Agency – able to conduct own retrieval for past 120 days.
TSB – Able to conduct retrievals for the past 6 years.
FBI – Able to conduct retrievals from early 1990’s to present day.

20. DLR/MVR- Iowa DOT Driver License (DL) DL Photos Vehicle Registration
Reciprocity/Apportioned Plates
Dl photos-people lie!! Dot can be down, but not the switch

21. Iowa DOT Help Desk During regular business hours contact:
DOT Vehicle Registration:
Teletype (TTY): IDL1 or IDL2

22. I.O.W.A. On-line Warrants & Articles
Wanted/Missing Persons
Protective Orders
Sex Offenders
Stolen Vehicles
Stolen Articles
Computerized Criminal History (CCH)
Master Name Index
Rap sheets
These are the responses that you get. Remember-civil protective orders are not in the system

23. I.C.I.S. Iowa Courts Information System
Domestic Abuse & Protective Orders
Clerks of Court makes these entries
Unable to inquire or enhance records
Note one-way arrow on hand-out
The 24/7 dispatch center enhances records.
Arrow only goes one way-cannot inquire or enhance

24. Protective Orders
Before an arrest can be made, verify the order is valid.
Ensure there has been a violation.

25. ICON Iowa Correction Offender Network
Correctional Information
Probation Information
DOC photo
DPS does not do quality control, cannot verify info

26. TraCs Traffic & Criminal Software
OWI
Citations
Warnings
DPS does not do quality control, cannot verify info

27. NLETS International Justice and Public Safety Network
Allows us to send/receive out of state information such as:
Out of State Driver License & Vehicle Registration
Amber Alerts
ORION Files
Canadian Interface
Interpol
Interstate Administrative Messages
Hand out examples all 50 states and US territories Help files NB farm trucks, commercial trucks, WY pc & tk share plates, WA OLN has an *. Indian Nation replies –OK Canada is the only nation we have reciprocity with AM msgs to a single state or group of states
Test question

28. NCIC National Crime Information Center
Nationwide entries and inquiries
Wanted/Missing/Unidentified Persons, Protective Orders
Stolen Vehicles/Boats/Articles/Securities
Guns: Stolen/Recovered/Lost

29. NICS National Instant Check System
These are weapons checks run by Sheriff Offices and Police Departments.
Questions on NICS checks can be directed to Ross Loder:

30. Criminal History Files
Found at the local, state and federal levels.
Based upon fingerprint card submission at state and federal level.

31. NCIC Interstate Identification Index (III) Federal side of Criminal Histories
Federal Offender File-Dormant file (Example: Bonnie & Clyde)
Participating States
Participating states have central repositories.
DCI is Iowa’s central repository .
DCI is responsible for building Iowa criminal histories and making available for all law enforcement/criminal justice.
All 50 states participate.
Also included are U.S. Territories; Washington, D.C., Guam, Puerto Rico, U.S. Virgin Islands.

32. Iowa Computerized Criminal History (CCH)
File consists of two parts:
Master Name Index
Rap sheet and identifiers

33. Division of Criminal Investigation
DCI maintains Iowa’s criminal history files.
Rap sheet consists of four parts: AC/DC
A-Arrest data
C-Conviction data
D-Disposition data
C-Correctional data

34. Criminal History Rules & Regulations
Criminal Histories may be run for Law Enforcement or Criminal Justice personnel ONLY and ONLY for official business!!
No daughter’s boyfriend, neighbors, family members

35. Who should we query? Criminal Justice Employees
Contractors/vendors working at your agency
Interns, volunteers, explorers
Timely inquiries on inmates & visitors
An inmate’s mailing list (if there is a reasonable suspicion of current criminal activity)
Test question

36. Who is NOT entitled to criminal history information?
City Councils
Mayors
Fire Chiefs-(unless sworn)
Citizens
What about DHS? Don’t be intimidated by mayor, etc. Test question

37. Where do they go to get this information?
They are directed to go to the DCI.
Test question

38. Criminal History Inquiries require the following:
Unique identity of the requestor: Name, badge number or initials.
Example: Sheriff Todd Miller #19-1
(Badge numbers must be good for 1 year from date of request.)
Unique agency name of the requestor:
Example: Chickasaw Co. Sheriff, Chickasaw Co. Atty., etc.
Specify reason for the request:
PUR/C - Criminal Justice Investigation:
Examples: Drug investigation, assault investigation, case no.
PUR/J - Criminal Justice Employment
Example: Background checks
Test question CCH was run by name/dob yet no hits rcvd how possible??-no dispo rcvd, not all records are computerized, never fingerprinted

39. Attempting Criminal History from Car MDT
This is the screen IFS1 see’s when CCH is attempted with a MDT-Mobile Data Term

40. Something to think about……
You run a criminal history by name and date of birth, however it yields no record. However, you know the person has been arrested previously. How is this possible?
Suspect was never fingerprinted
Disposition was not received (record purged as a result)
Not all criminal history records are computerized

41. Dissemination of IOWA System Information
May FAX IOWA System information IF the FAX machine is in a secure location, or the law enforcement recipient is waiting at the FAX machine for the information.
Cannot IOWA System data unless you share a server, or the data is encrypted to meet CJIS requirements.
Test question

42. Re-dissemination of Criminal History
Allowed between authorized personnel of different law enforcement or criminal justice agencies.
However
Re-disseminations must be logged.
Must be kept for one year from date of request.

43. CELL PHONES
At NO TIME may IOWA System data, including driver license photos, be disseminated by way of a personal cell phone. 
In other words - a dispatcher may not take a picture of a DL Photo with his/her personal cell phone and send that picture to the personal cell phone of an officer in the field.

44. IS there ANY time I can send IOWA System data by cellular phone???
IOWA System data may only be disseminated to and from cell phones issued, owned and managed by the law enforcement/criminal justice agency. 
These cell phones must meet the CJIS security requirements
The CJIS Security Policy is located on nexTEST.
If your agency owns and manages the cell phones issued to your personnel and they have met the CJIS security requirements, prior to dissemination of any IOWA System data, please contact the Department of Public Safety for review, assessment and confirmation.
**Providing IOWA System information to an officer via cell phone is permitted when officer safety is a concern.**

45. State ISO Information Security Officer
For specific questions regarding CJIS Security, please contact:
Kevin Kammermeier
Technology Services IT Specialist

46. IOWA System Queries
We the QQ format! The QQ format produces results from each of the following systems with only one transaction: ICON NCIC DOT/MVR SOR IOWA TraCS Great for Officer Safety!

47. Types of Vehicles
Run as veh’s for query or entry (motorized wheel chairs, barbie cars, motorized skateboards, semi’s, construction etc)

48. Vehicle Query Possible to query a vehicle by LIC, VIN, or SER no.
Vehicle inquiries may return HITS on:
Wanted/missing person
Stolen license plates
Vehicle parts
Vehicles used recently in a felony crime
Test question

49. Semi-Tractor & Semi-Trailers
These are also vehicles queried using the QQ format. Remember, the QQ will check for registration and stolen.
Must use license type (LIT):
LIT/AP Apportioned plate or
LIT/RE Reciprocity plate
Test question

50. Driver License Queries
Best way to query is by Name and DOB with the QQ format.
Not by SOC Or OLN
WHY??
These are not required fields for warrant entries.
Soc/oln not required warrant fields test question

51. Out of State Driver History (KQ Format)
Driver License Records queried by:
NAM
OLN
PUR & ATTN may be required by some states.
Not all states support the KQ format.

52. Cannabidiol Card Information The Iowa DOT implemented the cannabidiol verbiage on Iowa driver license responses for those persons lawfully able to have it in their possession.

53. Examples of the Patient registration card and primary Caregiver registration card. These cards are not valid for identification purposes.

54. Since we’re talking about the DOT….
Driver License information
At no time is an officer to provide a “private citizen” with DL information. There is too much confidential information on the DL such as SOC and DOB.
Vehicle Registration information
At officer’s discretion (or agency policy) whether to share vehicle registration information. ONLY the name and address of the registered owner should be provided - and only for suspicious vehicles, abandoned vehicles, trespass situations, etc.
NEVER!! For the snoopy neighbor who wants to know who is parked on their street.

55. AND……………….
Registration information may be made available to non-sworn fire chiefs or their designees for the purpose of conducting an investigation.

56. Wanted Persons Inquiry
Care should be taken to ensure that inquiries are made error-free.
Mistakes can result in a
missed hit.

57. Soundex Feature Both IOWA & NCIC soundex off the last name.
IOWA soundexes off the first name & nick name variations.
IOWA checks plus/minus 1 year on DOB.
NCIC requires exact DOB.
Test question
Also available are:
Expanded Name search: NCIC will use each name part as a surname and interchange remaining name parts.
Expanded DOB search: NCIC
will search a range.

58. Examples of Soundex hits
BEARD
BAIRD
BAERD
B//RD
B//RD

59. Possible HITS on Wanted Persons
Protective Orders
NCIC Violent Gang Members
Known or Appropriately Suspected Terrorist
Person who has threatened a Secret Service protectee
Sex Offenders
Juveniles charged with an offense
Missing Persons
Do not run the president, celebrities, etc. Watchdogs/tickers for secret service
Test question

60. HITS
Must confirm the warrant or protection order is active for the person before an arrest is made.
CONFIRM!!
Did I mention confirm??
Test question

61. Why Confirm?
An unconfirmed IOWA/NCIC hit is NOT probable cause to arrest.
May receive hit on a warrant where the entering agency will not extradite/pickup.
Test question

62. Hit Priorities Urgent Hit Request:
Requires a response of some kind within 10 Minutes.
Routine Hit Request:
Agency has 1 hour to respond to a hit confirmation request.
Hit printouts must be retained until the possibility of civil or criminal liability has passed.

63. Locates
Locates serve as an indicator that a person/property has been located to everyone making inquiry of the record.
Never locate a record when you are outside the extradition area or before you know the disposition or the action your agency will take on the warrant.
An agency may locate their own records only when the apprehending agency fails to or is unable to place a locate on a wanted person record.
When you are the confirming agency, don’t forget to place a detainer

64. Missing Persons Query by Name and DOB
Query by personal descriptors: Height, weight, hair color, etc.
Federal Law requires a missing person under age 21 to be entered into NCIC within 2 hours of receipt of minimum required data.
Found/recovered bodies, small children

65. Boat/ATV/Snowmobile Iowa Boat/ATV/Snowmobile Registrations:
During business hours, contact DNR at
After hours and holidays/weekends, contact the nearest Iowa State Patrol Communication Center.
She’s a beauty! Boats are not veh No longer query boats, must call the DNR

66. Examples of Articles

67. Articles
Any value with a unique serial number may be entered into IOWA & NCIC
Exceptions: personal checks or credit cards
Test question ear tagged and chipped animals

68. Guns
Must have a Serial Number or an ATF number in order to query or enter.
Guns may be entered as:
Stolen
Lost
Recovered
Used in a felony
A hit will return when run by serial
number.
Will get multiple hit responses for guns. SOC is not a unique number

69. The ACT Team can help with your search!
OFFLINE SEARCHES
The ACT Team can help with your search!

70. Questions ?
Off line searches