© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication.

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner's prior written permission. If you are authorized to access this publication, your use of it is subject to the Usage Guidelines for Gartner Services posted on gartner.com. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner's research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity."Usage Guidelines for Gartner ServicesGuiding Principles on Independence and Objectivity © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner's prior written permission. If you are authorized to access this publication, your use of it is subject to the Usage Guidelines for Gartner Services posted on gartner.com. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner's research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity."Usage Guidelines for Gartner ServicesGuiding Principles on Independence and Objectivity Top Finance Technology Trends – Presentation to FEI John Van Decker Research VP June 12, 2014

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. The Nexus of Forces Impacts All Business Applications It’s new! It’s cool! It’s cheaper! It’ll solve all our IT problems! Users in charge Cloud ERP Social Collaborative business processes Multi-enterprise commerce 24/7 Personalized BYOD Consumer-grade UI App stores Mobile

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. What Clients Have Told Us We want our Global Applications equally on the public cloud, private cloud and on-premise The Cloud is dominating our thinking I want to ring-fence my MegaSuite The Business is now allowed to select applications Everything is going to cloud…isn’t it? I will keep core complex applications on-premise I am planning for a hybrid environment “As the world is more connected and the nexus of forces are reshaping the business ecosystem, IT ERP leadership focused on internal process control and optimization cannot cope with the current business situation.”

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. The Axioms of the Postmodern Applications Environment Expect significant disruption to the roadmap for your current products 4 The MegaSuite is dead, killed by cloud specialist vendors. No vendor can build a MegaSuite to keep up with cloud specialists. Domain suites are emerging in the cloud. Integration complexity increases yet sidelined by cloud vendors.

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q13. Which of the following statements best describes the role your organization expects the IT organization to play on a consistent basis? n=194 IT - Where is the Transformation? Efficiency = “IT is responsible for managing and operating technology systems and resources efficiently” Enable = “IT is responsible for enabling business operations by building and operating technology systems defined by the business” Enhance= “IT is responsible for contributing to the enhancement of business operations by using technology proactively to raise business performance” Primary source of competitive advantage = “IT is responsible for being the primary source of the enterprise's competitive advantage as technology is a differentiator in enterprise products or services” IT is responsible for the transformation of the enterprise's business model and the creation of new markets and rules of competition

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner CIO Survey 2014 2,339 chief information officers From 77 countries Representing more than $300 billion of IT spending 150 Gartner analysts and executive partners helped shape the report 2

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Technology Priorities Represent Two Complementary Goals Ranking Based on How Many CIOs Cited Each as a Top-Three New Spending Priority for 2014 15

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. 10 Renovate the Core & Exploit New Trends 2 Major New Categories of Spending Renovate the core of IT Ensure the infrastructure, main IT applications & services (ex ERP and solution development) are fit for purpose (part investment cycle, part about being "digital ready.”) Exploit new digital trends The ability to mine big data, engage customers and employees in a more compelling manner using mobile, social etc. In general deeply innovate the business models based on these digital possibilities.

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Renovate the Core Increased adoption of public and private IaaS, PaaS, SaaS, BPaaS Use of SMBs/ startups; new categories of partners, e.g., mobile, design, analytics More federated ERP, multi- enterprise, cloud components, mobile support, embedded analytics Hybrid Cloud Volume/velocity/ variety; in- memory; advanced analytics 16

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. End User Wish (IT dominant) One Suite One Instance One Vendor/Contract One Architecture Vendor Promise Buy into my Vision Suite Centric We Pre-integrate for You The MegaSuite Wish is Broken End User Wish (Business Dominant) Business Agility Focus Happy Users/IT Consumerisation Speed to Use: SeeITBuyITUseIT Architecture is IT’s issue Vendor Promise Buy into my Brand Multi Product/Service Centric Provide Integration Tools Past Future

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Sourcing: Time for Change 70% will change their technology and sourcing relationships in the next 2 to 3 years for a variety of reasons: "IT sourcing strategies must be structured to enhance IT agility and address the needs of digital businesses. Organizations that don't adapt their strategies, and the competencies required to execute them effectively, will fail to achieve the value opportunities presented by a highly digitalized future." Ian Marriott, Gartner Research VP 57% Price/ Price Structure 55% Service Quality 52% Flexibility 46% Ability to Partner 45% Innovation 28% Scale 46% need to work with new categories of partners, e.g.: Mobility Big Data Cloud Analytics Digital Agency Social 21

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. The Major Technology Gaps Point to a Need for BI/Analytics Investment 76% of Organizations Currently Leverage at Least One of the Nexus of Forces The Nexus of Forces Is Driving An Increased Appetite for Business Applications Investments Cloud Usage and Projections Double From 2013 For Many Finance-Focused Applications 81% of Organizations Forecast Moving to the Cloud for Over 50% of Their Transactions in the future. Mobile Applications Are Increasing, Particularly in Larger Organizations Corporate Performance Management Applications Lead BI/Analytics Investment CFOs Have Major Influence on Technology in Small and Medium-Sized Organizations CIOs Report to the CFO More in Small and Mid-Sized Organizations Organizations Need a Pace-Layer Approach to Their IT Portfolio Top 10 Findings 15

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q03/4. Please select the top priorities in your organization that currently need improved technology support/ needs the most improvement in technology support. n=210 Figure 1: Top Business Priorities Needing Technology Support Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q04. Please select the top priority in your organization that currently needs the most improvement in technology support. Figure 2: Top Business Priorities Needing Most Improvement Yr/Yr Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q07B. In which of the following categories does your organization currently use an offering or product? n=210 Figure 3: Nexus of Forces Adoption So Far Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q07C. Within your organization do you see an increasing demand for solutions that combine 2 or more of these forces: social collaboration, mobility, cloud, and information? n=210 Figure 4: What Drives Nexus of Forces Demand n=94 total responding; Base: Organization currently using different categories for offering or product (Q07B). Q07D.How is this demand manifesting itself? Categorised open end answers

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q07E. Who are the end-users for these solutions within your organization? n=160, Base: Organization currently using different categories for offering or product (Q07B). Figure 5: Nexus of Forces Demand by Department Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q07F. What are the end-users trying to do with the Nexus of Forces? n=160, Base: Organization currently using different categories for offering or product (Q07B). Figure 6: Nexus of Forces Use Cases Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q05. Which three technology enabled capabilities are the most important areas of investment to your organization today in order of importance? n=210 SUM Figure 8a: Most Important Technology Investment Now- Top 10 47% 33% 31% 19% 18% 16% 14%

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q05. Which three technology enabled capabilities are the most important areas of investment to your organization today/in the next 3 years in order of importance? Figure 9: Most Important Technology Investment Now – By Size Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q05. Which three technology enabled capabilities are the most important areas of investment to your organization today/in the next 3 years in order of importance? n=210 Figure 10: Most Important Technology Investment in 3 Yrs Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q08. What phase best describes the adoption of a Cloud, including software as a service (SaaS), model for each of the following business applications? Figure 11a: Demand for Business Applications in the Cloud n=varies, excludes Don’t know 61% Currently using or plan to 55% 53% 49% 47% 45% 42% 41% 38% 31% 28% 18%

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q08. What phase best describes the adoption of a Cloud, including software as a service (SaaS), model for each of the following business applications? Figure 11b: Demand for Business Applications in the Cloud by Size n=varies, excludes Don’t know

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q09A. When do you estimate that your finance organization will support more than half of its transactions on a cloud infrastructure using a software as a service (SaaS) model? n=200 Figure 12a: Timing for > 50% of Transactions in the Cloud Net 81%

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q09B. If you answered 2017 or later or never please explain why Figure 12d: 2017 or Later or Never – Reasons Why Not Cloud n=74, Base: organization estimate running more than half of their transactions on cloud infrastructure by 2017 or later, or never (Q09A) Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q10. For each of the following business applications supporting the finance organization what stage best describes your organization’s adoption of mobile devices for that application? Figure 14a: Mobile Adoption for Business Applications n=varies, excludes Don’t know 41% Currently using or plan to 37% 30% 28% 22% 19% 25% 8%

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q10. For each of the following business applications supporting the finance organization what stage best describes your organization’s adoption of mobile devices for that application? Figure 14b: Mobile Adoption for Business Applications by Size n=varies, excludes Don’t know

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q11. Which of the following business analytics technologies is your organization currently upgrading or enhancing? n=199 Figure 15a: Business Analytics That Need Updating Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q12. What role or function in your organization authorizes technology investment decisions? n=196 Figure 16a: Roles Authorizing Technology Investment

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q12. What role or function in your organization authorizes technology investment decisions? Figure 16b: Roles Authorizing Technology Investment Yr/Yr Not asked

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q12. What role or function in your organization authorizes technology investment decisions? Figure 16c: Roles Authorizing Technology Investment By Size

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. D05. The reporting line of the Chief Information Officer (CIO) /IT director role varies considerably between companies. To which person does your Chief Information Officer/ IT director currently report? n=189 Figure 17a: Where the CIO Reports

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. D05. The reporting line of the Chief Information Officer (CIO) /IT director role varies considerably between companies. To which person does your Chief Information Officer/ IT director currently report? Figure 17b: Where the CIO Reports By Size

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q14. Please indicate your agreement with the following statement and the extent to which it applies to your organization? "We routinely realize the business benefits of IT spending/investments and we are improving our benefits realization ability over time." n=194 Figure 18a: IT Benefits Realization 1= Strongly Disagree 7= Strongly Agree 28% Advocates (Rating: 6 or 7)

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q16. How is your IT organization’s performance currently measured and justified? n=193 Figure 18b: How is IT Measured? Multiple responses allowed Role of IT Total (n=193) Managing and operating efficiently (n=80) Enable business operations (n=46) Enhance business operations (n=53) Primary source of competitive advantage (n=9) IT organization's performance measured and justified External benchmarking 15%20%17%44%18% Use of scorecards and dashboards 11%22%30%44%21% Customer satisfaction 45%43%58%44%48% Budget variance 50%67%51%33%54%

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q13. Which of the following statements best describes the role your organization expects the IT organization to play on a consistent basis? n=194 Figure 19c: How is IT Viewed? Efficiency = “IT is responsible for managing and operating technology systems and resources efficiently” Enable = “IT is responsible for enabling business operations by building and operating technology systems defined by the business” Enhance= “IT is responsible for contributing to the enhancement of business operations by using technology proactively to raise business performance” Primary source of competitive advantage = “IT is responsible for being the primary source of the enterprise's competitive advantage as technology is a differentiator in enterprise products or services” IT is responsible for the transformation of the enterprise's business model and the creation of new markets and rules of competition

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q02B. What is the primary reason for the CFO’s increased influence over IT investments in your organization? n=93, Base: Slightly/ Significantly Increase in CFO’s influence over IT investments (Q02A). Figure 19c: Reasons for CFO's Increased Influence

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. D04. Which of the following categories represents your company’s enterprise-wide annual revenue for last fiscal year stated in US dollars? n=167 Figure E: Annual Revenue 51% Small business segment 25% Mid-size business segment 22% Large business segment

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q02A. Compared to 2 years ago, how has the CFO’s influence over IT investments changed in your organization? n=210 CFO’s Influence Over IT Investment

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q02A. Compared to 2 years ago, how has the CFO’s influence over IT investments changed in your organization? n=210 CFO’s influence over IT investment by IT Benefits Realization

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q05. Which three technology enabled capabilities are the most important areas of investment to your organization today in order of importance? n=210 SUM Figure 8b - Most Important Technology Investment Now- Next 11 13% 12% 10% 8% 6% 4% 3% 1%

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Figure 7: Nexus Use Case by Department Q07E. Who are the end-users for these solutions within your organization? Q07F. What are the end-users trying to do with the Nexus of Forces? 61 ITSalesMarketingFinance Human Resources Supply Chain Product Development n=621101011195152 Increase customer engagement 61%72% 59%61%60%67% Increase collaboration 56%59%56%55%59%58%67% Increase employee engagement 47%42%43%44%65%37%48% Build mobility applications 44%45%44%42%43%46%52% Develop a presence in social media 34%35%38%32%39%27%33% Pursue advanced analytics 34%30% 29%31%33% Pursue digital marketing scenarios 29%27%31%24%25%27%35% Enable Bring Your Own Device 27%26%24%25%31%19%29% Get better insights into human behavior 19% 18%25%21% Get better insights into system behavior 21%18%17%16%24%15%25% Enable personal clouds with multi-channel access to content 16%14%16%14%16%15%13% Multiple responses allowed

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q09A. When do you estimate that your finance organization will support more than half of its transactions on a cloud infrastructure using a software as a service (SaaS) model? Figure 12b: Timing for >50% of Transactions in the Cloud Yr/Yr

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q09A. When do you estimate that your finance organization will support more than half of its transactions on a cloud infrastructure using a software as a service (SaaS) model? Figure 12c: Timing for > of 50% Transactions in the Cloud By Size

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Q11. Which of the following business analytics technologies is your organization currently upgrading or enhancing? Figure 15b: Business Analytics That Need Updating By Size

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication.

Similar presentations

Presentation on theme: "© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication."— Presentation transcript:

Similar presentations

About project

Feedback

Log in

Auth with social network:

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication.

Similar presentations

Presentation on theme: "© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication."— Presentation transcript:

Similar presentations

About project

Feedback