1. Designing key factors for competitiveness SME development THE EXPERIENCE OF THE ITALIAN CCI Flavio Burlizzi Tunis, 16 December 2008

2. 66 Arbitration Chambers 103 Chambers of conciliation 27 Chemical-product Laboratories 38 Commodity Exchanges 5 Depositories 105 Chambers of Commerce, Industry, Craft and Agriculture Assocamerestero 143 Special Agencies 146 Local branches 19 Regional Unions 9 Foreign Trade Centres 32 EEN local points ITF Filiera Moda Agroqualità Assonautica Assicor BMT Isnart Borse Valori Consortium Unioncamere Union of Italian Chambers of Commerce Guglielmo Tagliacarne Institute DintecRetecamereUniontrasportiMondimpresa Indis Brussels Office Infocamere Ecocerved Tecno Holding Tecnocons 74 Italian Chambers of Commerce Abroad 32 Italian-Foreign Chambers of Commerce More than 1500 consortia/companies with public/private sector

3. 105 Local Chambers of Commerce, Industry, Craft and Agriculture - CCIAAs (public bodies);  105 Local Chambers of Commerce, Industry, Craft and Agriculture - CCIAAs (public bodies);  19 Regional Chambers (private bodies);  9 Regional Foreign Trade Centres (private bodies);  74 Italian Chambers abroad (private bodies);  143 Special Agencies for promotional services and infrastructures' management (private bodies). Unioncamere (the Union of Italian CCIAAs, public body) in Rome and Brussels The Italian Chamber System

4. SMEs’ main concerns: Europe: 23 millions of SME: (99.8% of all EU enteprises) Italy: 4.4 millions of SME: (99.92% of all EU enteprises) 85% GDP Administrative burdens Access to finance Taxation

5. CCIAAs and access to finance TODAY 77 Chambers of Commerce promote access to finance 77 Chambers of Commerce promote access to finance 66% of them operate in the framework of mutual guarantee schemes (Confidi) The Confidi members are today nearly 950. They guarantee about 24 bil € of credit They finance over 1 million SME’s. CCIAAs CCIAAs invest 40 mil EUR in Confidi € They garantee about 17 bil € As a response to the financial crisis… over the past two months Italian Chambers of Commerce have provided, through the Italian mutual guarantee scheme (Confidi), 4.2 billion € more for credit

6. TOMORROW The financial instrument of the CCI A national body managing the income of the Chambers Objectives:  facilitate access to finance for SMEs;  create a stronger relationship with the guarantee fund system to optimize the role played by guarantees (from 320mln € up to 55,5 bil € bank guarantees) ;  favour efficient management of cash stock and flows (1,3 bln €) Activities: guarantee underwriting, co-guarantee and other forms of credit;  guarantee underwriting, co-guarantee and other forms of credit;  treasury services and cash management for the chamber system, operations of securitization;  standardization of particular initiatives in the fields of start-up, seed capital, rotative funds;  transmission of contributions and funding, including EIB and IEF;  consultancy for SMEs/Banks relationship;  strategic planning;  admission to public quotation in stock markets.

7. Investing in infrastructures TODAY Deep involvement of CCIAA. 300 subsidiary organisations investing in infrastructures. An example: In 2006, Southern Italy CCIs took part in 304 investment projects in the field of transport (port, airports, roads, etc), local economy (trade fair venues, agri-food wholesale markets, etc,) and networks (telecommunications, energy and environmental infrastructures, etc) investing An example: In 2006, Southern Italy CCIs took part in 304 investment projects in the field of transport (port, airports, roads, etc), local economy (trade fair venues, agri-food wholesale markets, etc,) and networks (telecommunications, energy and environmental infrastructures, etc) investing 64 million €. Objectivelaunching a 300 million € closed-end investment fund for funding local and regional economic infrastructures Objective: launching a 300 million € closed-end investment fund for funding local and regional economic infrastructures airports, ports, inland terminals, toll roads, transport systems, local and regional parks, tourism infrastructure, local public services, renewable energy. TOMORROW The Fund for infrastructures of the CCI

8. A network serving SMEs

9. Chamber network services 27 Chemical-product laboratories of the Chambers of Commerce and Industry Objective:Accompanying businesses in their efforts to step-up quality and to improve productive processes so as to maintain/attain standards necessary to their integration and their competitiveness on foreign markets. Objective: Accompanying businesses in their efforts to step-up quality and to improve productive processes so as to maintain/attain standards necessary to their integration and their competitiveness on foreign markets. Activities :  Analysis, chemical and physical tests in the following sectors: food, textile, environment, jewellery;  Technical-promotional assistance to enterprises Quality of the services guaranteed by Quality of the services guaranteed by:  their accreditation to certification bodies;  their participation to a network, coordinated by Unioncamere with the assistance of Dintec. Agroqualità, which Moreover: Agroqualità, which sustains the needs and the development of food products, by means of certification of the quality of the products and of the systems.

10. Chamber network services Objectives:  Meeting demand and supply of goods. Market operators will to negotiate daily and continuously from remote locations.  Guaranteeing rational efficiency to the markets and a quick-response display of prices and quantities exchanged. How?  On-line platform: a regulated innovative mechanism for continuous auctioning of agricultural, food, and fish products in a real-time true market context  On-line platform: a regulated innovative mechanism for continuous auctioning of agricultural, food, and fish products in a real-time true market context.  Market analysis and price: Exchange results; Exchange results; BMTI prices; BMTI prices; Chambers of Commerce prices; Chambers of Commerce prices; Market analyses Market analyses.  Online accessories services: Secure on-line market; Secure on-line market; Factoring service; Factoring service; Logistics service Logistics service. Italian On-line Commodity Exchange (BMTI)

11. Chamber network services CCIs Start-up Contact Points: providing valuable support to would-be entrepreneurs through free of charge services: information services; information services; guidance services; guidance services; training services; training services; tailor-made assistance and consultancy services. tailor-made assistance and consultancy services. and… and… Committees for Women Entrepreneurs One-stop shops for Internationalisation.

12. Chamber network services ADR contact-points One stop shops on CSR Network on renewable energy

13. Enterprise Europe Network How? the largest network of contact points providing information and advice to EU companies on EU matters, in particular SMEs: With the largest network of contact points providing information and advice to EU companies on EU matters, in particular SMEs: 600 local contact points mainly operating by consortia of qualified regional organisations such as chambers of commerce, regional development agencies and university technology centres. What role for Italian Chambers? In Italy, the network includes 66 organizations (universities, research centres, business associations, regional and local authorities) gathered around 5 consortia. 32 CCI are members of the network Objectives: A one-stop for businesses;  A one-stop for businesses;  Exchanging best practices to boost competitiveness and regional excellence;  Improving relationships between European Commission and businesses Business Support on Your Doorstep

14. CINEMA - Consorzio Pisa Ricerche (coordinatore) - Unioncamere Toscana (Firenze) - CCIAA Firenze / Az. Speciale Promofirenze - CCIAA Firenze / Az. Speciale Firenze Tecnologia - Confindustria Toscana (Firenze) - Consorzio Eurosportello Confesercenti (Firenze) - CCIAA Ascoli Piceno - Marche Innovation Training (Ancona) - Associazione Compagnia delle Opere (Pesaro) - Federazione Reg.le Coldiretti Umbria (Perugia) - Umbria Innovazione (Terni) - Etruria Innovazione (Siena) - Centro Estero CCIAA Umbria (Terni) - Università Tor Vergata (Roma) - Agenzia Promozione Ricerca Europea (Roma) - Consiglio Nazionale Ricerche (Roma) - BIC Lazio (Roma) - Unioncamere Lazio (Roma) - Confcommercio (Roma) - FILAS (Roma) - CCIAA Cagliari / Az. Speciale Centro Servizi Promozionali per le Imprese - CCIAA Sassari - Sardegna Ricerche (Pula – CA) BRIDG€conomies - Mondimpresa (coordinatore) - ATS: Unioncamere Abruzzo / CCIAA di: L’Aquila, Chieti, Pescara, Teramo - Unioncamere Basilicata ((Potenza) - ENEA (Portici – NA) - Unioncamere Campania (Napoli) - CCIAA Napoli / Az. Speciale Eurosportello - Università Federico II (Napoli) - Confcommercio Campania (Napoli) - Unioncamere Calabria (Lamezia Terme – CZ) - Sviluppo Italia Calabria (Cosenza) - SPIN (Rende – CS) - Unioncamere Molise (Campobasso) - Unioncamere Puglia ((Bari) - Regione Puglia (Valenzano – BA) - Consorzio Catania Ricerche (Catania) - Provincia Regionale di Catania (Catania) - Centro Ricerca Elettronica Sicilia (Monreale – PA) - CCIAA Palermo - Sistemi Formativi Confindustria Sicilia (Palermo) FRIENDEUROPE - Unioncamere Veneto (coordinatore) - CCIAA Udine / Az. Speciale Promozione - CCIAA Gorizia - CCIAA Trieste / Az. Speciale Aries - CCIAA Pordenone / Az. Speciale Concentro - Consorzio AREA RSeT (Trieste) - Veneto Innovazione (Venezia) - INFORMEST (Gorizia) - ENEA (Roma) - Trentino Sviluppo (Rovereto) - CCIAA BOLZANO / Az. Speciale EOS SIMPLER - CESTEC Milano (coordinatore) - CCIAA Milano - Politecnico Innovazione (Milano) - FAST (Milano) - ASTER (Bologna) - Unioncamere Emilia R. (Bologna) - CCIAA Ravenna ALPS - CCIAA Torino (coordinatore) - Unioncamere Piemonte (Torino) - Confindustria Piemonte (Torino) - Finpiemonte (Torino) - CCIAA Aosta / Az. Speciale Attiva - Unioncamere Liguri (Genova)

15. A few best practices

16. Objectives:  Backing the start-up or the expansion of the operations of Italian/European companies (mainly SMEs) in Algeria, Egypt, Morocco, Tunisia and other Mediterranean Partner Countries; Investing mainly in the equity of joint ventures between Italian and local companies.  Investing mainly in the equity of joint ventures between Italian and local companies.Actions: Sharing the enterprise risk and contributing with:  Financial know-how and resources;  Logistic support in the foreign country for the set-up and start-up phases;  A network of contacts, through EUROMED local advisors, to enhance the visibility of the venture. An Italian Private Equity Fund EUROMED FUND: An Italian Private Equity Fund Finlombarda, Milan CCI, IEB Promoter(s): Finlombarda, Milan CCI, IEB

17. SIPI and SAS Promoter: Promofirenze-Special Agency of Florence CCI Objective: innovative approach to support SMEs unable to afford the challenge of internationalisation “SIPI”- Service of Incubation for Internationalisation  Establishment of direct contact with companies through a ‘listening campaign’ and by acting as ‘temporary incubator’, developing the companies’ sales on the target market.  Free of charge but costs covered with a percentage on the generated business volume. “SAS” - Specialist Assistance Service Tailored assistance;  Tailored assistance;  Searching for clients/distributors;  Selection of a partner for joint ventures;  Market and competitiveness analysis Results: 261 companies assisted in internationalisation services: 249 SAS, 10 SIPI and two assisted manager associations.

18. Elisir Project: How to manage business transfer Promoter: Treviso CCI (project leader) Objectives: Identifying innovative tools to manage inter-generational transfer processes and testing new services. Actions:  A partnership bringing together experts on business transfer;  An integrated service on critical issues;  Innovative training models to transfer skills;  Allowing also employees to inherit the management;  Workshops with other EU countries to exchange good practices;  Influencing the political and legislative decisions.

19. Thank you for your attention! Unioncamere-Brussels Office 22 Rue de l’industrie B-1040 Bruxelles Tel. +32.2.5100973 - Fax. +32.2.5124911 www.unioncamere.eu